• Resolved oberton

    (@oberton)


    WP prevents me from reactivating Calculated Fields Form because it causes a fatal error.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author CodePeople2

    (@codepeople2)

    Hello @oberton

    Thank you so much for using our plugin, and I apologize for the error. Could you please provide the corresponding entry in the Error logs file on your server? The modifications in the code are mainly related to Javascript code.

    Best regards.

    Plugin Author CodePeople2

    (@codepeople2)

    Hello @oberton

    I hope you’re doing well. Have you had the chance to localize the entry related to the Fatal Error in your server error logs? This information is essential for us to determine if the issue is directly linked to our plugin, allowing us to address and resolve it promptly.

    Your assistance in this matter would be invaluable, and we appreciate your cooperation in helping us ensure everything functions smoothly.

    Thank you, and I look forward to your response.
    Best regards.

    Thread Starter oberton

    (@oberton)

    Thanks for your quick response. These are the plugin-related debug.log entries I found.
    PHP 8.2.27, WP 6.7.1.

    PHP Warning: require_once(/xxxx/htdocs/wp-content/plugins/calculated-fields-form/feedback/cp-feedback.php): Failed to open stream: No such file or directory in /xxxx/htdocs/wp-content/plugins/calculated-fields-form/cp_calculatedfieldsf_free.php on line 34

    PHP Fatal error: Uncaught Error: Failed opening required ‘/xxxx/htdocs/wp-content/plugins/calculated-fields-form/feedback/cp-feedback.php’ (include_path=’.:/usr/lib/php8.2′) in /xxxx/htdocs/wp-content/plugins/calculated-fields-form/cp_calculatedfieldsf_free.php:34

    thrown in /xxxx/htdocs/wp-content/plugins/calculated-fields-form/cp_calculatedfieldsf_free.php on line 34

    Plugin Author CodePeople2

    (@codepeople2)

    Hello @oberton

    Thank you so much for providing the error log. It says your plugin copy could not localize the cp-feedback.php file in the /xxxx/htdocs/wp-content/plugins/calculated-fields-form/feedback/cp-feedback.php path. However, the file is there:

    You can check it by downloading the plugin’s ZIP file directly:

    https://downloads.wp.xz.cn/plugin/calculated-fields-form.5.3.22.zip

    So, I guess that what happened on your website is that the plugin was not installed properly.

    Please try to install the plugin again, or do it manually as described the plugin documentation:

    https://cff.dwbooster.com/documentation#installation

    Best regards.

    Thread Starter oberton

    (@oberton)

    Thanks for your help! It works again after reinstallation. The file was actually missing.

    Plugin Author CodePeople2

    (@codepeople2)

    Excellent !!! Thank you so much for the feedback.

Viewing 6 replies - 1 through 6 (of 6 total)

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