Fatal Error with version 5.163.1

  • Resolved Justin Korn

    (@korndev)


    4 years, 7 months ago

    When attempting to login to the backend of our site with the CleanTalk plugin version 5.163.1 installed and active (paying customer), we’re getting a fatal error:

    `[16-Oct-2021 22:36:46 UTC] PHP Fatal error: Uncaught Error: Call to a member function using_index_permalinks() on null in /wp-content/plugins/cleantalk-spam-protect/inc/cleantalk-pluggable.php:133
    Stack trace:
    #0 /wp-content/plugins/cleantalk-spam-protect/inc/cleantalk-updater.php(1492): apbct_get_rest_url()
    #1 /wp-content/plugins/cleantalk-spam-protect/inc/cleantalk-updater.php(34): apbct_update_to_5_162_1()
    #2 /wp-content/plugins/cleantalk-spam-protect/cleantalk.php(2497): apbct_run_update_actions()
    #3 /htdocs/wp-content/plugins/cleantalk-spam-protect/cleantalk.php(166): apbct_update_actions()
    …
    #8 /va in /wp-content/plugins/cleantalk-spam-protect/inc/cleantalk-pluggable.php on line 133

    Site is multisite.

    We’ve moved the plugin out of the plugin directory temporarily until we know this has been resolved.

    Regards,
    Justin

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author alexandergull

    (@alexandergull)

    4 years, 7 months ago

    Hi @korndev
    I transfer this to the developer.
    We will contact you within a few days.

    Plugin Support amagsumov

    (@amagsumov)

    4 years, 7 months ago

    Hello @korndev

    We have fixed the problem.

    Please, reinstall the plugin. ( Download link: https://github.com/CleanTalk/wordpress-antispam/releases/download/dev-version/cleantalk-spam-protect.zip )

    Here is a guide for you:

    Go to WordPress Administrator Panel —> Plugins.
    Find the plugin “Spam Protection by CleanTalk” —> Deactivate.
    After the automatic page refreshing find the plugin again “Spam Protection by CleanTalk” —> Delete. Confirm “Yes, delete these files”.
    Download the plugin archive from the link above.
    Go to Plugins —> Add New —> Upload Plugin.
    Choose the downloaded archive and press “Install Now”.

    All the changes will be included in the next stable release as well.

    Best wishes,

Viewing 2 replies - 1 through 2 (of 2 total)

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