Fatal error with your plugin

  • Resolved davidgimenez

    (@davidgimenez)


    1 year ago

    Hi, the plugin stopped sending emails with Gmail and it also doesn’t allow me to access the plugin settings. The page keeps loading and gives me a server error. What’s the problem with your plugin?

Viewing 1 replies (of 1 total)
  • Plugin Support Darshana

    (@darshanaw)

    1 year ago

    Hi @davidgimenez,

    Thank you for reaching out, and I sincerely apologize for any inconvenience this has caused.

    To assist you further, please enable WordPress debug mode on your site by following this guide. After enabling debug mode, try to reproduce the issue by accessing the WP Mail SMTP plugin. Once you’ve done this, please check your debug log and share it with your hosting support team. They should be able to help resolve the issue, allowing you to use the WP Mail SMTP plugin on your site again.

    Additionally, we recommend running WordPress version 5.5 or higher and PHP version 7.2 or higher on your server to ensure compatibility with the latest version of the WP Mail SMTP plugin (v4.4.0).

    Let us know how it goes. Thanks!

Viewing 1 replies (of 1 total)

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  • 1 reply
  • 2 participants
  • Last reply from: Darshana
  • Last activity: 1 year ago
  • Status: resolved