Title: Fatal errors
Last modified: August 21, 2023

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# Fatal errors

 *  [ombotanical](https://wordpress.org/support/users/ombotanical/)
 * (@ombotanical)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/fatal-errors-92/)
 * Broke my product page. While this was resolved with an update, who knows how 
   long my product page was reporting errors to clients. I despise any plugin that
   causes fatal errors. TEST TEST TEST TEST TEST.
 * We are not your guinea pigs.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [2 years, 9 months ago](https://wordpress.org/support/topic/fatal-errors-92/#post-16990108)
 * This is your whole review.
 * > Fatal errors
   > 2 stars
   >  Broke my product page. While this was resolved with an update, who knows how
   > long my product page was reporting errors to clients. I despise any plugin 
   > that causes fatal errors. TEST TEST TEST TEST TEST.
   > We are not your guinea 
   > pigs.
 * All code on this site is 100% volunteer supported, volunteer developer and 100%
   optional and offered for free.
 * No one asked you to install this plugin. No one asked you to be anyone’s “guinea
   pigs”. And your review _is rude_ and more importantly to anyone who is reading
   your review you wrote this.
 * >  While this was resolved with an update
 * Basically
    1. You made a decision to install a free plugin on your own.
    2. You and others ran into a problem.
    3. The developer fixed it on an update.
    4. A positive outcome was reached.
 * Instead of a “thanks for that positive outcome after some trouble” you decided
   to pay back the developer with a 2 star review. OK then. That _is_ your option
   and you can do that and did.
 * Anyone reading this review, and people do, can make up their mind about the quality
   of this feedback from an opensource user of this plugin who is accepting the 
   plugin developer’s gift to the community for free and on their own time.
 *  Plugin Author [JS Morisset](https://wordpress.org/support/users/jsmoriss/)
 * (@jsmoriss)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/fatal-errors-92/#post-16990243)
 * [@ombotanical](https://wordpress.org/support/users/ombotanical/)
 * > Broke my product page. While this was resolved with an update, who knows how
   > long my product page was reporting errors to clients.
 * Probably not very long as we do not wait to release fixes in weekly or monthly
   updates. You can find information about release dates, fixes, and changes in 
   the change log available at [https://wordpress.org/plugins/wpsso/#developers](https://wordpress.org/plugins/wpsso/#developers).
 * > I despise any plugin that causes fatal errors. TEST TEST TEST TEST TEST.
 * I don’t think anyone likes bugs or fatal errors. It sounds like you’ve had one
   or more bad experiences with other plugins, and those experiences have influenced
   your reaction to an issue with this plugin, and its timely fix. We test using
   several different development, test, and QA environments, and most hosting providers
   offer a staging environment for users to test WordPress updates, new plugins/
   themes, and plugins/themes updates before applying them to their production environment.
   If you’re concerned about the stability of your production environment when updating
   WordPress, themes, or plugins, then taking advantage of those hosting features
   is always a good idea.
 * As [@jdembowski](https://wordpress.org/support/users/jdembowski/) mentioned, 
   most users have a very different reaction when they experience an issue and receive
   a quick and timely fix for that issue.
 * js.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Fatal errors’ is closed to new replies.

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 * 2 replies
 * 3 participants
 * Last reply from: [JS Morisset](https://wordpress.org/support/users/jsmoriss/)
 * Last activity: [2 years, 9 months ago](https://wordpress.org/support/topic/fatal-errors-92/#post-16990243)