Title: Fatal errors warning
Last modified: March 17, 2021

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# Fatal errors warning

 *  [martinrtr](https://wordpress.org/support/users/martinrtr/)
 * (@martinrtr)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/fatal-errors-warning/)
 * Hi there
 * I manage around 50 WP websites for a bunch of clients. Necessarily the admin 
   email is set to my client’s email as I don’t own the istes I just manage them.
 * This morning one of my clients got a very scary email which I have pasted below.
   It includes the marvellous words ‘fatal errors’ (when is the tech world going
   to drop the liberal use of these two words?!). He of course forwarded it to me
   with a rather rude message.
 * As it happens I check all sites for updates twice a week and also have jetpack‘
   site down’ alert switched on on all of them so I’m the first to know of real ‘
   fatal errors’.
 * In this instance, as far as I can see, as i was updating slider revolution this
   morning the plugin would not have worked for the brief few minutes that the update
   was happening. This is hardly a ‘fatal error’ and not a reason to send this email
   to admin.
 * So – my question is – how do i disable this function and have it stop scaring
   the life out of my lovely clients?
 * Martin
 *     ```
       From: WordPress <wordpress@gck.or.ke>
       Date: 17 March 2021 at 13:28:52 GMT+3
       To: martin.ogindo@gck.or.ke
       Subject: [Green Congress of Kenya] Your Site is Experiencing a Technical Issue
   
       Howdy!
   
       Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.
   
       In this case, WordPress caught an error with one of your plugins, Slider Revolution.
   
       First, visit your website (https://gck.or.ke/) and check for any visible issues. Next, visit the page where the error was caught (https://gck.or.ke/wp-admin/update.php?action=update-selected&plugins=revslider%2Frevslider.php&_wpnonce=d2e4b871b0) and check for any visible issues.
   
       Please contact your host for assistance with investigating this issue further.
   
       If your site appears broken and you can't access your dashboard normally, WordPress now has a special "recovery mode". This lets you safely login to your dashboard and investigate further.
   
       https://gck.or.ke/wp-login.php?action=enter_recovery_mode&rm_token=gaWFAkRw8xi37yPHXqFAl8&rm_key=3ifM19qOwm3Dqx5gQmgx7x
   
       To keep your site safe, this link will expire in 1 day. Don't worry about that, though: a new link will be emailed to you if the error occurs again after it expires.
   
       When seeking help with this issue, you may be asked for some of the following information:
       WordPress version 5.6.2
       Current theme: Groppe Child (version 1.0)
       Current plugin: Slider Revolution (version 6.4.4)
       PHP version 7.2.34
   
       Error Details
       =============
       An error of type E_ERROR was caused in line 13 of the file /home2/gckorke/public_html/wp-content/plugins/revslider/admin/views/modals-copyright.php. Error message: Uncaught Error: Call to undefined method RevSliderGlobals::instance() in /home2/gckorke/public_html/wp-content/plugins/revslider/admin/views/modals-copyright.php:13
       Stack trace:
       #0 /home2/gckorke/public_html/wp-content/plugins/revslider/admin/includes/shortcode_generator/shortcode_generator.class.php(271): require_once()
       #1 /home2/gckorke/public_html/wp-includes/class-wp-hook.php(287): RevSliderShortcodeWizard::enqueue_files('update.php')
       #2 /home2/gckorke/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array)
       #3 /home2/gckorke/public_html/wp-includes/plugin.php(484): WP_Hook->do_action(Array)
       #4 /home2/gckorke/public_html/wp-admin/includes/template.php(2109): do_action('admin_footer', 'update.php')
       #5 /home2/gckorke/public_html/wp-admin/update.php(53): iframe_footer()
       #6 {main}
        thrown
       ```
   

Viewing 1 replies (of 1 total)

 *  Moderator [bcworkz](https://wordpress.org/support/users/bcworkz/)
 * (@bcworkz)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/fatal-errors-warning/#post-14197741)
 * Add this to wp-config.php: `define( 'WP_DISABLE_FATAL_ERROR_HANDLER', true );`
   
   Be sure WP_DEBUG is defined as `false`. Also be sure the server is not configured
   to display errors on the site, that they are only logged. This does mean you 
   need to regularly check for errors in the log files.
 * Never the less, if a fatal error or whatever you prefer to call it occurs, the
   site will likely display the White Screen of Death or a generic 500 error. This
   may or may not be more disturbing to clients than the default behavior.
 * FWIW, you can modify the error email to soften its impact through the ‘recovery_mode_email’
   filter. Someone getting an email when there’s an error is not a bad thing. It’d
   save you from needing to check error logs so often 😉

Viewing 1 replies (of 1 total)

The topic ‘Fatal errors warning’ is closed to new replies.

## Tags

 * [Email Notifications](https://wordpress.org/support/topic-tag/email-notifications/)
 * [fatal errors](https://wordpress.org/support/topic-tag/fatal-errors/)

 * In: [Developing with WordPress](https://wordpress.org/support/forum/wp-advanced/)
 * 1 reply
 * 2 participants
 * Last reply from: [bcworkz](https://wordpress.org/support/users/bcworkz/)
 * Last activity: [5 years, 2 months ago](https://wordpress.org/support/topic/fatal-errors-warning/#post-14197741)
 * Status: not resolved

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