Title: Fatal Website Error
Last modified: October 6, 2022

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# Fatal Website Error

 *  Resolved [dentonb](https://wordpress.org/support/users/dentonb/)
 * (@dentonb)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/fatal-website-error-2/)
 * Hi, My website is unavailable with the following error upon visiting it.
 * I believe I am posting this in the right place, please let me know if not.
 * Can anyone provide me any information or help?
 * Thank you.
 * > Fatal error: Uncaught Error: Class ‘WPMailSMTP\Core’ not found in /homepages/
   > 42/d853016390/htdocs/app853016416/wp-content/plugins/wp-mail-smtp/wp-mail-smtp.
   > php:58 Stack trace: #0 /homepages/42/d853016390/htdocs/app853016416/wp-content/
   > plugins/wp-mail-smtp/wp-mail-smtp.php(64): wp_mail_smtp() #1 /homepages/42/
   > d853016390/htdocs/app853016416/wp-content/plugins/wp-mail-smtp/wp_mail_smtp.
   > php(314): require_once(‘/homepages/42/d…’) #2 /homepages/42/d853016390/htdocs/
   > app853016416/wp-settings.php(428): include_once(‘/homepages/42/d…’) #3 /homepages/
   > 42/d853016390/htdocs/app853016416/wp-config.php(101): require_once(‘/homepages/
   > 42/d…’) #4 /homepages/42/d853016390/htdocs/app853016416/wp-load.php(50): require_once(‘/
   > homepages/42/d…’) #5 /homepages/42/d853016390/htdocs/app853016416/wp-blog-header.
   > php(13): require_once(‘/homepages/42/d…’) #6 /homepages/42/d853016390/htdocs/
   > app853016416/index.php(17): require(‘/homepages/42/d…’) #7 {main} thrown in/
   > homepages/42/d853016390/htdocs/app853016416/wp-content/plugins/wp-mail-smtp/
   > wp-mail-smtp.php on line 58

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Gregor Capuder](https://wordpress.org/support/users/capuderg/)
 * (@capuderg)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/fatal-website-error-2/#post-16077684)
 * Hi [@dentonb](https://wordpress.org/support/users/dentonb/),
 * it looks like the plugin installation or update was not completed correctly on
   your WP site.
 * The class mentioned `WPMailSMTP\Core` is definitely present in our plugin zip
   file, so something must have gone wrong while installing or updating our plugin.
 * I would advise you to re-install our plugin. If you can’t access your WP Admin
   dashboard, to log in and access the Plugins section (to re-install our plugin),
   then you will have to FTP into your web hosting server and delete the `wp-mail-
   smtp` plugin folder. Once you do that, you will be able to log into your WP site
   and make a fresh installation of our plugin.
 * That should resolve this issue.
 * Take care!
 *  Thread Starter [dentonb](https://wordpress.org/support/users/dentonb/)
 * (@dentonb)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/fatal-website-error-2/#post-16080000)
 * Thanks Gregor sorted!
 *  Plugin Author [Gregor Capuder](https://wordpress.org/support/users/capuderg/)
 * (@capuderg)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/fatal-website-error-2/#post-16083711)
 * Hi [@dentonb](https://wordpress.org/support/users/dentonb/),
 * I’m glad your issue was resolved.
 * Have a nice day!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Fatal Website Error’ is closed to new replies.

 * ![](https://ps.w.org/wp-mail-smtp/assets/icon-256x256.png?rev=1755440)
 * [WP Mail SMTP by WPForms - The Most Popular SMTP and Email Log Plugin](https://wordpress.org/plugins/wp-mail-smtp/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-mail-smtp/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-mail-smtp/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-mail-smtp/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-mail-smtp/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-mail-smtp/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [Gregor Capuder](https://wordpress.org/support/users/capuderg/)
 * Last activity: [3 years, 8 months ago](https://wordpress.org/support/topic/fatal-website-error-2/#post-16083711)
 * Status: resolved