Title: Fatel error message Last modified: August 20, 2016 --- # Fatel error message * [jennifer55](https://wordpress.org/support/users/jennifer55/) * (@jennifer55) * [13 years, 4 months ago](https://wordpress.org/support/topic/fatel-error-message-2/) * Hi * I am getting: * Fatal error: Allowed memory size of 100663296 bytes exhausted (tried to allocate 24 bytes) in /home/xxxxxx/public_html/mywebsite.co.uk/wp-includes/wp-db.php on line 1545 * I’ve taken a look, but the file is no different from another wp installation which is running sweetly. * The hosting company I am with tells me I have to fix the problem. But how? * The website has been running fine all week, and I’ve just discovered the problem today – although I haven’t touched anything. * I always keep everything up to date – though I don’t think I have touched the site since it was running smoothly several days ago. * The site has been taking a feed from amazon.co.uk through ‘Feedword press plugin’ through a cron job – I have now deleted the cron so no more feeds – but I can’t get into wp-admin. The amazon feed is the only thing I can think has caused the problem. * Would it be a good idea to start from scratch again with a new installation of WP, but linking with the original database? * Your help would be much appreciated. * Jennifer Viewing 11 replies - 1 through 11 (of 11 total) * [Pioneer Web Design](https://wordpress.org/support/users/swansonphotos/) * (@swansonphotos) * [13 years, 4 months ago](https://wordpress.org/support/topic/fatel-error-message-2/#post-3429131) * Please scan your site at Sucuri and report back… * [http://sitecheck.sucuri.net/scanner/](http://sitecheck.sucuri.net/scanner/) * [WPyogi](https://wordpress.org/support/users/wpyogi/) * (@wpyogi) * [13 years, 4 months ago](https://wordpress.org/support/topic/fatel-error-message-2/#post-3429151) * Looks like that may be a memory problem: * [http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP](http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP) * Thread Starter [jennifer55](https://wordpress.org/support/users/jennifer55/) * (@jennifer55) * [13 years, 4 months ago](https://wordpress.org/support/topic/fatel-error-message-2/#post-3429178) * Thanks for your help. * To expand further. There are three websites that uses amazon feeds and the ‘Feedword Press’ plugin. * (I’m a bit reluctant to mention the sites name in case there is a vulnerability issue?) * One is a .com and it gets it’s feed from amazon.com – there is no problem with this site! It appears to be running fine (although the feed has stopped as the cron job has been cancelled). * There are problems with the two sites that get their feed from amazon.co.uk. Both of these I’ve ran through the sucuri scan. * 1. One I am getting: * Fatal error: Allowed memory size of 100663296 bytes exhausted (tried to allocate 24 bytes) in /home/xxxxxx/public_html/xxxx.co.uk/wp-includes/wp-db.php on line 1545 * The scan shows clear, there are no issues. Though I can’t get any further than the fatal error message. The first page does come up though I think this in the cache, as soon as I click to go to wp-admin the message appears. * 2. The other site shows: * HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfil the request. * This site has a normal html index page which opens fine, with a link clicks to a wordpress site. * For this the scan has a warning: * web site: grandparentslove.co.uk/ibooks/ status: Site with warnings web trust: Not Blacklisted warn: Unable to properly scan your site. Site empty (no content). * I am now going to check WPyogi’s codex link. * Again, I really appreciate any help. * Thread Starter [jennifer55](https://wordpress.org/support/users/jennifer55/) * (@jennifer55) * [13 years, 4 months ago](https://wordpress.org/support/topic/fatel-error-message-2/#post-3429180) * I received this message from the technical dept of my hosting plan: * We have copied the server-wide php.ini configuration file to your public_html/ mywebsite.co.uk/ directory, and set the ‘memory_limit’ value from 96M to 128M. Now your website opens without any issues. * The above worked for a short time (probably until the next feed was executed from amazon) then it stopped. * So… if I add: * `define('WP_MEMORY_LIMIT', '96M');` * to the wp-config.php do you think this would help? * Sorry, but I am trying to tread cautiously in case I make the situation worse. * Thread Starter [jennifer55](https://wordpress.org/support/users/jennifer55/) * (@jennifer55) * [13 years, 4 months ago](https://wordpress.org/support/topic/fatel-error-message-2/#post-3429181) * OK stupid question, it looks like serverside they increased the memory limit without the wp-config.php being amended. * So would it necessary to increase the memory through the wp-config.php? * [Pioneer Web Design](https://wordpress.org/support/users/swansonphotos/) * (@swansonphotos) * [13 years, 4 months ago](https://wordpress.org/support/topic/fatel-error-message-2/#post-3429183) * Sure, allow WP it’s max allowed by host… * Thread Starter [jennifer55](https://wordpress.org/support/users/jennifer55/) * (@jennifer55) * [13 years, 4 months ago](https://wordpress.org/support/topic/fatel-error-message-2/#post-3429184) * Thanks for your reply: * Have added – `define('WP_MEMORY_LIMIT', '128M');` * in the area below – do I need to change the WP-DEBUG to ‘true’? * ``` /** * For developers: WordPress debugging mode. * * Change this to true to enable the display of notices during development. * It is strongly recommended that plugin and theme developers use WP_DEBUG * in their development environments. */ define('WP_DEBUG', false); define('WP_MEMORY_LIMIT', '128M'); /* That's all, stop editing! Happy blogging. */ ``` * Get the message when trying to access wp-admin: * Fatal error: Allowed memory size of 100663296 bytes exhausted (tried to allocate 79 bytes) in /home/xxxxx/public_html/mysite.co.uk/wp-includes/wp-db.php on line 1545 * Sorry if my questions are obvious, I’m pretty basic! * [Chris Olbekson](https://wordpress.org/support/users/c3mdigital/) * (@c3mdigital) * [13 years, 4 months ago](https://wordpress.org/support/topic/fatel-error-message-2/#post-3429193) * > Fatal error: Allowed memory size of 100663296 bytes exhausted (tried to allocate > 79 bytes) in /home/xxxxx/public_html/mysite.co.uk/wp-includes/wp-db.php on > line 1545 * 100663296 bytes == 96MB * There are some optimizations that you can select from within the plugin. Go to mysite.co.uk/wp-admin/admin.php?page=feedwordpress/performance-page.php * Click the add index on guid column in database and see if that solves your problem. If not then also try the optimize queries ( please do a database backup before enabling this ). * If your site is using huge feeds and constantly hitting php memory limits then you should probably upgrade from shared hosting to a VPS with dedicated memory so you can set your php limits higher if needed. * Thread Starter [jennifer55](https://wordpress.org/support/users/jennifer55/) * (@jennifer55) * [13 years, 4 months ago](https://wordpress.org/support/topic/fatel-error-message-2/#post-3429196) * Wont let me in at all. I can’t access wp-admin. * Going through the browser is the same. Feedwordpress does have a performance- page.php and a diagnostics-page.php – but nothing will open. * To be honest, I’ve dabbled into the feed, which worked great for a week. * I’ve already decided to forego the feed as economically it wouldn’t be worth upgrading to VPS. * The browser loads other files that are not in within wordpress, such as the readme. html page. * Surely this is a datatbase problem right? * So installing a fresh wordpress file and connecting to the database, wouldn’t work? * Thank you Chris for your taking time to reply. * Thread Starter [jennifer55](https://wordpress.org/support/users/jennifer55/) * (@jennifer55) * [13 years, 4 months ago](https://wordpress.org/support/topic/fatel-error-message-2/#post-3429198) * Hi * A message has come back from the technical dept at the host server: * > This issue is still related to the sql query, you need to optimize it. * Sorry, to ask but here comes another question, which is the best way to do this? * Has anyone else had this problem? * Thread Starter [jennifer55](https://wordpress.org/support/users/jennifer55/) * (@jennifer55) * [13 years, 4 months ago](https://wordpress.org/support/topic/fatel-error-message-2/#post-3429240) * I guess this is resolved now, I have started from basic again, although I managed to save links, etc….. * What I’ve learnt: * – BACK UP! BACK UP! BACK UP! BACK UP! * – Make sure the ‘safe information’ button is switched OFF on a feed! * – How much data can be created without even realising it. * Good lessons learnt! Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘Fatel error message’ is closed to new replies. ## Tags * [fatal error message](https://wordpress.org/support/topic-tag/fatal-error-message/) * [wp-db.php](https://wordpress.org/support/topic-tag/wp-db-php/) * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 11 replies * 4 participants * Last reply from: [jennifer55](https://wordpress.org/support/users/jennifer55/) * Last activity: [13 years, 4 months ago](https://wordpress.org/support/topic/fatel-error-message-2/#post-3429240) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics