Title: feature image missing
Last modified: May 7, 2021

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# feature image missing

 *  Resolved [amiddick](https://wordpress.org/support/users/amiddick/)
 * (@amiddick)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/feature-image-missing-2/)
 * every day I upload 3 files and associate them with 3 different categories. My
   excel files … 1 has the default pic and the other 1 in has a different category
   and I apply a feature image for that category and excel file. every week my feature
   image is deleted from the image library and my files now have the same default
   image. I don’t want to lose my client …. How do I stop having to fix this every
   week.

Viewing 1 replies (of 1 total)

 *  Plugin Author [Anssi Laitila](https://wordpress.org/support/users/anssilaitila/)
 * (@anssilaitila)
 * [5 years ago](https://wordpress.org/support/topic/feature-image-missing-2/#post-14460049)
 * Hi,
 * If this is regarding the pro version, could you send a message using this form:
   
   [https://www.sharedfilespro.com/support/](https://www.sharedfilespro.com/support/)
 * (it is not permitted to provide support for paid plugins on wordpress.org)
 * If not, could you send some screenshots regarding the issue? I don’t think I 
   understood yet completely what you meant… why do you upload the same files every
   day? And when you say featured image, do you mean literally the featured image
   for a single file, or a file type icon defined in the settings (based on the 
   mentioned “same default image”)?

Viewing 1 replies (of 1 total)

The topic ‘feature image missing’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Anssi Laitila](https://wordpress.org/support/users/anssilaitila/)
 * Last activity: [5 years ago](https://wordpress.org/support/topic/feature-image-missing-2/#post-14460049)
 * Status: resolved