Title: Featured image panel missing from admin
Last modified: May 5, 2021

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# Featured image panel missing from admin

 *  Resolved [zenkitty](https://wordpress.org/support/users/zenkitty/)
 * (@zenkitty)
 * [5 years ago](https://wordpress.org/support/topic/featured-image-panel-missing-from-admin/)
 * The featured image panel in the admin has gone missing on one of my clients websites.
   There isn’t even an option to enable/disable it via the preference settings. 
   Featured images are still showing up on the front-end though.
 * When I enable troubleshooting mode, the panel reappears. However, when I disable
   troubleshooting mode and deactivate all plugins, its still missing, so I haven’t
   been able to connect the issue to a specific plugin.
 * WordPress and all plugins are up to date. The site uses Oxygen Builder, so there’s
   no theme.
 * Has anyone got any suggestions as to what might be going on, or anything else
   I can try?
 * Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [5 years ago](https://wordpress.org/support/topic/featured-image-panel-missing-from-admin/#post-14404981)
 * Every WordPress site has a theme, no matter what builder you’re using.
 * Troubleshooting Mode both deactivates all plugins and switches your site to the
   Twenty Twenty-One theme.
 * If there is no problem under Troubleshooting Mode, but there’s still a problem
   with all plugins deactivated, the issue must be your theme.
 *  Thread Starter [zenkitty](https://wordpress.org/support/users/zenkitty/)
 * (@zenkitty)
 * [5 years ago](https://wordpress.org/support/topic/featured-image-panel-missing-from-admin/#post-14404999)
 * Thank you, but you’re obviously not familiar with Oxygen Builder – it completely
   disables WordPress themes: [https://oxygenbuilder.com/faq/will-my-theme-work-with-oxygen/](https://oxygenbuilder.com/faq/will-my-theme-work-with-oxygen/)
 * So there is no active theme on this website. And deactivating Oxygen doesn’t 
   fix the issue either.
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [5 years ago](https://wordpress.org/support/topic/featured-image-panel-missing-from-admin/#post-14405016)
 * Deactivate Oxygen, then switch to the Twenty Twenty-One theme.
 * Does the problem go away?
 *  Thread Starter [zenkitty](https://wordpress.org/support/users/zenkitty/)
 * (@zenkitty)
 * [5 years ago](https://wordpress.org/support/topic/featured-image-panel-missing-from-admin/#post-14405033)
 * Thanks James – that did fix the issue!
 * So it seems Oxygen doesn’t really disable the theme system entirely, it only 
   does so on the front-end.
 * Thanks again for your help – much appreciated!
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [5 years ago](https://wordpress.org/support/topic/featured-image-panel-missing-from-admin/#post-14405041)
 * Yep, so whatever Oxygen does, at least you should probably be able to proceed
   with Twenty Twenty-One active instead of the theme you were using.
 * If you do for some reason need to use the theme you were using, I recommend reporting
   the issue to that theme’s support.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Featured image panel missing from admin’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 5 replies
 * 2 participants
 * Last reply from: [James Huff](https://wordpress.org/support/users/macmanx/)
 * Last activity: [5 years ago](https://wordpress.org/support/topic/featured-image-panel-missing-from-admin/#post-14405041)
 * Status: resolved

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