Title: Featured Themes/Plugins don´t load
Last modified: August 24, 2016

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# Featured Themes/Plugins don´t load

 *  [bukobuko](https://wordpress.org/support/users/bukobuko/)
 * (@bukobuko)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/featured-themesplugins-dont-load/)
 * Hi all,
    Just installed wordpress on a 1and1 host.
 * When I go to add themes or plugins the follow error pops up:
 * > An unexpected error occurred. Something may be wrong with WordPress.org or 
   > this server’s configuration. If you continue to have problems, please try the
   > support forums.
 * Obviously nothing is wrong with WordPress.org, so it must be my configuration.
   Ive spent a couple of days reading everything about it, but havent got any success
   so far (and I dont know much about wordpress, sorry). My guess is that is a problem
   of permissions on folders.
 * The issue is that 1and1 dont let me change the permissions on the htaccess file(
   500 ‘SITE CHMOD 777 .htaccess’: command not understood… same with 775 or 755).
 * This is how it looks like:
 * > AddType x-mapp-php5 .php
   >  AddHandler x-mapp-php5 .php
   > # BEGIN WordPress
   >  <IfModule mod_rewrite.c> RewriteEngine On RewriteBase / 
   > RewriteRule ^index\.php$ – [L] RewriteCond %{REQUEST_FILENAME} !-f RewriteCond%{
   > REQUEST_FILENAME} !-d RewriteRule . /index.php [L] </IfModule> # END WordPress
   > <FilesMatch “^.*(error_log|wp-config\.php|php.ini|\.[hH][tT][aApP].*)$”>
   >  Order
   > deny,allow Allow from all </FilesMatch>
 * I have written all that up myself, because I think wordpress hasnt got access
   to write on it, dunno.
 * I have noticed also that there is no uploads folder under wp-content. I created
   one with filezilla, but for nothing.
 * Any help will be kindly and humbly appreaciated.
 * Thanks in advance

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [bukobuko](https://wordpress.org/support/users/bukobuko/)
 * (@bukobuko)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/featured-themesplugins-dont-load/#post-6026833)
 * I tried to download a random theme from wp and upload it to my website.
 * It uploads fine, and then, a white page with the clear message:
 * > Missing a temporary folder.
 * Please, any help will be very appreciated
 *  Thread Starter [bukobuko](https://wordpress.org/support/users/bukobuko/)
 * (@bukobuko)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/featured-themesplugins-dont-load/#post-6026857)
 * I created a /tmp folder using filezilla (obviously without being able to change
   any of its permissions)
    and in php.ini I have added the line
 * > upload_tmp_dir = /tmp
 * No success tho

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Featured Themes/Plugins don´t load’ is closed to new replies.

## Tags

 * [1and1](https://wordpress.org/support/topic-tag/1and1/)
 * [htaccess](https://wordpress.org/support/topic-tag/htaccess/)
 * [permissions](https://wordpress.org/support/topic-tag/permissions/)
 * [Themes](https://wordpress.org/support/topic-tag/themes/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 1 participant
 * Last reply from: [bukobuko](https://wordpress.org/support/users/bukobuko/)
 * Last activity: [11 years, 1 month ago](https://wordpress.org/support/topic/featured-themesplugins-dont-load/#post-6026857)
 * Status: not resolved

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