Hi,
Could you please try to change the theme of the webpage to see whether the issue may occur with some other theme too?
If it will, please, submit a support ticket so that our development team have a closer look at the described issues. Please contact our support team using this form (select “I have a pre-sales question” and the form will appear).
Please, mention the URL of this forum topic in your message. We will provide a solution as soon as possible and share it here as well.
Thanks. Have a nice day
