Title: Feed Problem
Last modified: July 24, 2021

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# Feed Problem

 *  Resolved [pannox](https://wordpress.org/support/users/pannox/)
 * (@pannox)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/feed-problem-21/)
 * Hi, after the last update the plugin has stopped working,token is authorized 
   but no photos are recovered from instagram.
    Could it be due to an old version
   of PHP or an outdated wordpress? I tried to reset everything several times but
   it doesn’t work. Thanks
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ffeed-problem-21%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [elephant92](https://wordpress.org/support/users/elephant92/)
 * (@elephant92)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/feed-problem-21/#post-14696962)
 * I have the same problem on [https://lawsonlegal.net/](https://lawsonlegal.net/).
   Current error message is: “Please check your feed, the data was entered incorrectly.”
   Every time 10Web updates, my plugin goes down; it’s getting ridiculous!! I’ve
   tried everything. Please help!
 *  Thread Starter [pannox](https://wordpress.org/support/users/pannox/)
 * (@pannox)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/feed-problem-21/#post-14696973)
 * this time it is not their fault, there is a general problem with the Instagram
   API that blocks communication on the feed, they should be solved within a few
   days
 *  Plugin Support [Zhanna Khachatryan](https://wordpress.org/support/users/zhannak/)
 * (@zhannak)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/feed-problem-21/#post-14698593)
 * Hi [@pannox](https://wordpress.org/support/users/pannox/),
 * Thanks for your inquiry.
 * I have checked the page and the feed is loading correctly, is the issue solved
   now?
 *  Plugin Support [Zhanna Khachatryan](https://wordpress.org/support/users/zhannak/)
 * (@zhannak)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/feed-problem-21/#post-14700332)
 * Hi [@elephant92](https://wordpress.org/support/users/elephant92/),
 * Can you please enter the settings, refresh the token, reset the cache and update
   the feed and check again?
 * If this won’t help, please contact our support team using the [following form](https://help.10web.io/hc/en-us/requests/new).
 *  [elephant92](https://wordpress.org/support/users/elephant92/)
 * (@elephant92)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/feed-problem-21/#post-14701796)
 * Hi [@pannox](https://wordpress.org/support/users/pannox/). Glad your problem 
   wasn’t their fault. Mine still isn’t working. Fingers crossed it’s an easy fix.
   🙂
 * Hi [@zhannak](https://wordpress.org/support/users/zhannak/). I submitted the 
   form. Thanks for your help.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Feed Problem’ is closed to new replies.

 * ![](https://ps.w.org/wd-instagram-feed/assets/icon-256x256.png?rev=2140072)
 * [10WebSocial](https://wordpress.org/plugins/wd-instagram-feed/)
 * [Support Threads](https://wordpress.org/support/plugin/wd-instagram-feed/)
 * [Active Topics](https://wordpress.org/support/plugin/wd-instagram-feed/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wd-instagram-feed/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wd-instagram-feed/reviews/)

 * 5 replies
 * 3 participants
 * Last reply from: [elephant92](https://wordpress.org/support/users/elephant92/)
 * Last activity: [4 years, 10 months ago](https://wordpress.org/support/topic/feed-problem-21/#post-14701796)
 * Status: resolved