Title: Feed time difference
Last modified: December 14, 2020

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# Feed time difference

 *  [jlesliefam](https://wordpress.org/support/users/jlesliefam/)
 * (@jlesliefam)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/feed-time-difference/)
 * One of my blog feeds that Mailchimp uses to send out an email campaign is showing
   6 hours ahead. The time is correct on the post published time on my website, 
   but the feed shows a pub date/time six hours ahead. I’ve tried various things
   but nothing explains it. This feed is for a specific category of my blog. My 
   other feed seems to be just fine. Any ideas? Thanks!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ffeed-time-difference%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 10 replies - 1 through 10 (of 10 total)

 *  Moderator [Dion Hulse](https://wordpress.org/support/users/dd32/)
 * (@dd32)
 * Meta Developer
 * [5 years, 5 months ago](https://wordpress.org/support/topic/feed-time-difference/#post-13784382)
 * Hi [@jlesliefam](https://wordpress.org/support/users/jlesliefam/),
 * The 6hr difference you’re seeing is due to the difference between how RSS timestamps
   are intended on being output.
 * Your timezone is set to UTC-6hr, so all times you set and see on the post will
   take that into account (ie. The latest post is `2020-11-20 06:08:00 -06:00`) 
   but RSS timestamps use UTC+0 times (ie. That same post will be `2020-11-20 00:
   08:00 +00:00`).
 * I _think_ everything is operating as it should here, do you have the correct 
   timezone set in your Mailchimp settings? [They have a Region and Timezone](https://mailchimp.com/help/set-account-details/)
   setting in their account details.
 * You might be able to get more clarification directly from Mailchimp on the timestamps,
   as WordPress is properly outputting a UTC+0 date and it’s up to mailchimp to 
   format it into the correct timezone for display.
 *  Thread Starter [jlesliefam](https://wordpress.org/support/users/jlesliefam/)
 * (@jlesliefam)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/feed-time-difference/#post-13784551)
 * Thanks so much for checking this out. Very helpful! I confirmed that Mailchimp
   was also set to CST (UTC-6hr). What’s happening is let’s say I publish the post
   at 12:00 pm CST, and have Mailchimp set to send out new posts at 2:00 pm. It 
   won’t send until I change the Mailchimp time to 6:00 pm. Does that mean Mailchimp
   isn’t taking the timezone change into account?
 * If so, yes, I’ll need to try to get help from Mailchimp.
 *  Moderator [Dion Hulse](https://wordpress.org/support/users/dd32/)
 * (@dd32)
 * Meta Developer
 * [5 years, 5 months ago](https://wordpress.org/support/topic/feed-time-difference/#post-13784578)
 * > Does that mean Mailchimp isn’t taking the timezone change into account?
 * I don’t actually have any Mailchimp experience, but I suspect it might be something
   on mailchimps end.
    Contacting them would probably be a good option, they’ll 
   probably be able to explain it far better than I can.
 * The [support forum for the Mailchimp plugin you’re using](https://wordpress.org/support/plugin/mailchimp-for-wp/)
   may also be able to help, but I assumed you’re using the RSS import feature for
   Mailchimp.
 *  Thread Starter [jlesliefam](https://wordpress.org/support/users/jlesliefam/)
 * (@jlesliefam)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/feed-time-difference/#post-13784587)
 * Thanks for helping me narrow this down to a Mailchimp problem. Grateful.
 *  [STP_MTL](https://wordpress.org/support/users/stp_mtl/)
 * (@stp_mtl)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/feed-time-difference/#post-13788301)
 * Hi [@jlesliefam](https://wordpress.org/support/users/jlesliefam/)
    Have you found
   the solution? I have the same issue.
 * My WP and MC are set to New York timezone, and my feed <pubDate> is always UTC
   time (5 hours ahead). And I set in MC to send out the post at 11pm (New York),
   then it’s always sent one day later… 🙁
 * I didn’t know how to fix it, maybe I need to play with the send out time in MC?
 * Thanks
 *  Thread Starter [jlesliefam](https://wordpress.org/support/users/jlesliefam/)
 * (@jlesliefam)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/feed-time-difference/#post-13788563)
 * I don’t yet. I have a free MC account so no support, however I heard you could
   get support through their Twitter or Facebook pages. So I sent them a message
   through Twitter and they gave me a support ticket # and are checking it out. 
   I’ll post an update if I hear anything that resolves the issue.
 *  [STP_MTL](https://wordpress.org/support/users/stp_mtl/)
 * (@stp_mtl)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/feed-time-difference/#post-13789604)
 * Thanks!
    I have a free MC account as well. Looking forward to hearing from you.
 *  Thread Starter [jlesliefam](https://wordpress.org/support/users/jlesliefam/)
 * (@jlesliefam)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/feed-time-difference/#post-13825199)
 * MC has replied back but haven’t been very helpful. I can view the post in the
   feed immediately after I post a new entry. But it won’t even show up in MC preview
   until UTC +0000 which is 6 hours after publishing (even with my MC set to Chicago
   CST – same as my WordPress). I just don’t get it!
 *  [STP_MTL](https://wordpress.org/support/users/stp_mtl/)
 * (@stp_mtl)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/feed-time-difference/#post-13827210)
 * Thanks for the update! Sorry to hear that it wasn’t that helpful.
 * I set MC and WP as New York timezone. MC sent out the new posts without problem
   for 2-3 days, then missed one day, then picked up the next day.. then repeat 
   the same pattern. So weird
 *  Thread Starter [jlesliefam](https://wordpress.org/support/users/jlesliefam/)
 * (@jlesliefam)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/feed-time-difference/#post-13828004)
 * This what I just received from MC:
 * I’m happy to take a look at this with you. Based on the information you’re giving,
   it looks like the issue is indeed in WordPress and not Mailchimp. Mailchimp simply
   searches for the pubdate that’s in the feed, and it looks like WordPress isn’t
   publishing it to the feed at the same time you publish it.
 * In general, we advise for blogs to be posted to the feed at least 3 hours before
   the scheduled send time of your campaign. That is for the time posted in the 
   feed itself though. The issue here, moreso, is that the feed isn’t showing the
   actual time you’re posting. That is something you would need to address with 
   WordPress. I’ve heard some cases where scheduled blog posts aren’t sent to the
   feed until someone actually views the blog. WordPress would have more information
   on this.

Viewing 10 replies - 1 through 10 (of 10 total)

The topic ‘Feed time difference’ is closed to new replies.

 * In: [Everything else WordPress](https://wordpress.org/support/forum/miscellaneous/)
 * 10 replies
 * 3 participants
 * Last reply from: [jlesliefam](https://wordpress.org/support/users/jlesliefam/)
 * Last activity: [5 years, 5 months ago](https://wordpress.org/support/topic/feed-time-difference/#post-13828004)
 * Status: not resolved

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