Title: Fetch error, Root issue
Last modified: August 16, 2019

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# Fetch error, Root issue

 *  Resolved [pimpit](https://wordpress.org/support/users/pimpit/)
 * (@pimpit)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/fetch-error-root-issue/)
 * I’ve changed my website from shared hosting to a VPS and now the RSS fetch won’t
   work in WP RSS Aggregator, keep having the same error:
    The importing process
   failed after 60 seconds with the message: “is_dir(): open_basedir restriction
   in effect. File(/.bzr) is not within the allowed path(s): (/var/www/vhosts/mysite.
   com/:/tmp/)” “mysite.com” is my website 🙂
 * Can someone help my out with this?

Viewing 1 replies (of 1 total)

 *  [Naweed Chougle](https://wordpress.org/support/users/hypersonic/)
 * (@hypersonic)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/fetch-error-root-issue/#post-11844161)
 * You will need to modify the open_basedir settings in your hosting account.
 * Can you have a chat with your host’s technical support to resolve this? They 
   should be able to help you.

Viewing 1 replies (of 1 total)

The topic ‘Fetch error, Root issue’ is closed to new replies.

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## Tags

 * [root](https://wordpress.org/support/topic-tag/root/)

 * 1 reply
 * 2 participants
 * Last reply from: [Naweed Chougle](https://wordpress.org/support/users/hypersonic/)
 * Last activity: [6 years, 9 months ago](https://wordpress.org/support/topic/fetch-error-root-issue/#post-11844161)
 * Status: resolved