Title: Few Errors
Last modified: July 2, 2025

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# Few Errors

 *  Resolved [tsccorp](https://wordpress.org/support/users/tsccorp/)
 * (@tsccorp)
 * [11 months ago](https://wordpress.org/support/topic/few-errors-5/)
 * Hello, peace be on to you , I would like to address these several issues.
 * The plugin default color(pinkish/purplish) still overrides custom colors selected
   or set in some instance for example sometimes when the page first loads,
 * When a new order is received , the notification display pop up at the bottom 
   right sometimes display twice(2) for that order and sometimes it don’t
 * In the product pop-up I want the totals to be displayed regardless if the product
   have add-ons or(some people may not want this , as a paying customer I need this,
   at minimum have it optional)
 * The add to car button doesn’t display if the the product doesn’t have any attributes,
   and the totals doesn’t display in the pop-up if you don’t have any add-ons
 * In elementor editor , every time I make an edit update the added to cart functionality
   triggers
 * In the new order email if pick up or delivery is enabled , the template will 
   display these lines I believe “Pick-Up Date” “Delivery Date” … these are not 
   need or at least have optional to be displayed or not
 * (on mobile) the product slider does not snap to the next or previous product 
   in a better way , therefor if someone slide just slightly the slider will sit
   in between the two images or products , so I’m sure it does this on desktop if
   you do not click the arrows
 * I’m using Edit WPC Menu Tab With Slider Pro Menu Style 2
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ffew-errors-5%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 9 replies - 1 through 9 (of 9 total)

 *  Plugin Support [Md Mahbub Morshed Chowdhury](https://wordpress.org/support/users/faheem96dev/)
 * (@faheem96dev)
 * [10 months, 4 weeks ago](https://wordpress.org/support/topic/few-errors-5/#post-18537266)
 * Hi [@tsccorp](https://wordpress.org/support/users/tsccorp/),
 * Hello, peace be upon you, and thank you for reaching out to us with detailed 
   feedback.
 * First of all, we’re **extremely sorry** for the inconvenience you’ve faced.
 * 1. **Default Color Overriding Custom Colors**
 * To better understand the problem you’re facing, could you please provide screenshots
   or video recordings of the errors you encounter?
 * 2. **Notification Popup Displaying Twice or Not at All**
 * We are extremely sorry for this issue. We are already working on it and will 
   fix it in version 3. Kindly allow us some time.
 * 3. **Total Not Showing in Product Popup without Add-ons**
 * We understand that you want the product popup to always show the total even if
   the product does not have add-ons. However, 
   at this moment, we do not have a
   feature that shows the total without product add-ons. If you are interested in
   this feature, 
 * you can add your ideas to our feature request board. [https://themewinter.com/wpcafe-roadmaps/#ideas](https://themewinter.com/wpcafe-roadmaps/#ideas)
 * 4. **Add to Cart Button Not Showing Without Product Attributes**
 * Yes, you are right. If you do not add product attributes, then WPCafe’s add to
   cart button will not appear on the product, and instead the normal WooCommerce
   add to cart button will be shown. Also, if you do not add add-ons, the total 
   will not be displayed in the popup.
 * 5. **Elementor Editor Triggers Add to Cart Functionality**
 * We have tested by editing and updating the page with Elementor, but did not experience
   this issue. 
   Could you please share a screenshot of the issue you are facing 
   with us? That will help us understand the problem better and provide a quicker
   solution.
 * 6. **Unwanted Pickup/Delivery Info in Order Email**
 * YoIf you do not want to show the pickup/delivery date and time in the order email,
   
   you can disable ‘Include Order Time in Invoice’ from the WPCafe settings. Then
   these details will no longer appear in the order email. Please follow the screenshots:
   [https://prnt.sc/tK-6FhgjD8xO](https://prnt.sc/tK-6FhgjD8xO)
 * 7. **Product Slider Not Snapping Properly on Mobile**
 * We have checked the WPC Menu Tab With Slider Pro Menu Style 2 on both mobile 
   and desktop views and did not face this issue [https://prnt.sc/wnH4QVS6JcZf.](https://prnt.sc/wnH4QVS6JcZf)
   
   Please check whether you are using the latest version of WPCafe. If you continue
   to face this issue, kindly let us know or reach us more by following the Pinned
   post.
 * Thank you again for your valuable feedback and for being a part of the WPCafe
   community. We’re committed to improving your experience.
 * Best regards,
   M Mahbub
 *  Thread Starter [tsccorp](https://wordpress.org/support/users/tsccorp/)
 * (@tsccorp)
 * [10 months, 4 weeks ago](https://wordpress.org/support/topic/few-errors-5/#post-18537647)
 * _[ redundant link deleted ]_ the colors change sometimes when page first loads,
   and here _[ link moved to link field ]_
 * In my css coding I tried to find every instance where your plugin use the plugin
   theme color to try and manually override, and because it occurs during page load
   it’s hard to capture it
 * same as with updating within elementor, if I hit update, the “product has been
   added to cart function triggers and the cart floating button animation play ,
   and this is in the editor, I may be able to video capture
 * for the slider wait let me try and image capture
 * also that shouldn’t be an idea about the totals showing, or cart button, just
   have a button display regardless not based on any conditions like attributes 
   or add ons… I’ll image capture that as well, one sec
 *  Thread Starter [tsccorp](https://wordpress.org/support/users/tsccorp/)
 * (@tsccorp)
 * [10 months, 4 weeks ago](https://wordpress.org/support/topic/few-errors-5/#post-18537703)
 * [https://hollywoodmediterraneancuisine.com/wp-content/uploads/2025/07/Screenshot_20250702-061541.png](https://hollywoodmediterraneancuisine.com/wp-content/uploads/2025/07/Screenshot_20250702-061541.png)
 * [https://hollywoodmediterraneancuisine.com/wp-content/uploads/2025/07/Screenshot_20250702-061650.png](https://hollywoodmediterraneancuisine.com/wp-content/uploads/2025/07/Screenshot_20250702-061650.png)
 * [https://hollywoodmediterraneancuisine.com/wp-content/uploads/2025/07/Screenshot_20250702-062140.png](https://hollywoodmediterraneancuisine.com/wp-content/uploads/2025/07/Screenshot_20250702-062140.png)
 * [https://hollywoodmediterraneancuisine.com/wp-content/uploads/2025/07/Screenshot_20250702-062250.png](https://hollywoodmediterraneancuisine.com/wp-content/uploads/2025/07/Screenshot_20250702-062250.png)
 * [https://hollywoodmediterraneancuisine.com/wp-content/uploads/2025/07/Screenshot_20250702-062302.png](https://hollywoodmediterraneancuisine.com/wp-content/uploads/2025/07/Screenshot_20250702-062302.png)
 * [https://hollywoodmediterraneancuisine.com/wp-content/uploads/2025/07/IMG_20250702_063350_807-scaled.jpg](https://hollywoodmediterraneancuisine.com/wp-content/uploads/2025/07/IMG_20250702_063350_807-scaled.jpg)
 * I was able to capture all of what I’ve mentioned except for the new order notification,
   in the images above I captured default plugin color on page load, how the totals
   are not showing in pop up , the issue with the button , the slider and also the
   functionality trigger on elementor update
 * also, I have that option already disabled and it’s still showing in the new order
   email that’s sent to admin,
    -  This reply was modified 10 months, 4 weeks ago by [tsccorp](https://wordpress.org/support/users/tsccorp/).
 *  Thread Starter [tsccorp](https://wordpress.org/support/users/tsccorp/)
 * (@tsccorp)
 * [10 months, 4 weeks ago](https://wordpress.org/support/topic/few-errors-5/#post-18537764)
 * and this is the image for the slider
 * ![](https://i0.wp.com/hollywoodmediterraneancuisine.com/wp-content/uploads/2025/
   07/Screenshot_20250702-061444-1.png?ssl=1)
 *  Plugin Support [Md Mahbub Morshed Chowdhury](https://wordpress.org/support/users/faheem96dev/)
 * (@faheem96dev)
 * [10 months, 4 weeks ago](https://wordpress.org/support/topic/few-errors-5/#post-18538839)
 * Hi [@tsccorp](https://wordpress.org/support/users/tsccorp/),
 * Thanks for your detailed message and the effort you’re putting into documenting
   the issues.
 * Regarding the **pink color** you’re seeing on first load: this is most likely
   a theme-related conflict. You can override the default colors by going to **WPCafe
   > General Settings** and setting your preferred **primary and secondary colors**.
   Please refer to this screenshot for guidance:
   🔗 [https://prnt.sc/t5-o5vWF2owN](https://prnt.sc/t5-o5vWF2owN)
 * If the issue still persists after setting your colors, please follow our product**
   description **and reach us more.
   We may need to inspect your site directly to
   identify the root cause.
 * As for the **slider behavior**, it works smoothly on our end, but if you’re experiencing
   something different on your site, we’ll need to check your specific setup to 
   understand why.
 * Regarding the **total/cart button** visibility: if no add-ons are present, our
   plugin doesn’t display the total. However, your suggestion to always show the
   button regardless of attributes or add-ons is noted and appreciated.
 * Lastly, we tested editing with **Elementor** and enabling the cart — but couldn’t
   reproduce the cart animation triggering on update. If this continues on your 
   site, please reach out to us directly so we can investigate it from inside.
 * Looking forward to assisting further.
 * Best regards,
   **M Mahbub**
 *  Thread Starter [tsccorp](https://wordpress.org/support/users/tsccorp/)
 * (@tsccorp)
 * [10 months, 3 weeks ago](https://wordpress.org/support/topic/few-errors-5/#post-18542710)
 * All problems still persist, this has been going on for well over a year now the
   theme is catch foodmania
 *  Plugin Support [Md Mahbub Morshed Chowdhury](https://wordpress.org/support/users/faheem96dev/)
 * (@faheem96dev)
 * [10 months, 3 weeks ago](https://wordpress.org/support/topic/few-errors-5/#post-18542865)
 * Hi [@tsccorp](https://wordpress.org/support/users/tsccorp/),
 * Thank you for getting back to us and we truly apologize for the continued inconvenience
   you’ve faced.
 * We want to clarify that the issues you are referring to — especially regarding
   the **addon total** and related functionalities — are **not bugs** from our end.
   These features were **like it was in the plugin** and were never advertised as
   included. We haven’t received similar complaints from other users either, which
   further confirms that this may not be a general issue.
 * To resolve your other issues effectively, we kindly ask you to reach out to us
   again via our **WPCafe description page** (linked in the product description).
   This will help us assign the issue directly to our technical team for a deeper
   inspection and priority handling.
 * We genuinely want to help get this resolved for you — thank you for your patience
   and for giving us the opportunity to make it right.
 * Best regards,
   M Mahbub
 *  Thread Starter [tsccorp](https://wordpress.org/support/users/tsccorp/)
 * (@tsccorp)
 * [10 months, 3 weeks ago](https://wordpress.org/support/topic/few-errors-5/#post-18542906)
 * These are bugs from your end! , See that’s a huge problem with you spokes people
   on here, you asked me to send screenshots, because you kept talking this “if 
   you are experiencing…” crap like I’m up here to waste time, keep trying to say
   how sorry you are, and wasting time and effort in making words **bold** instead
   trying to really fix the problems. When I gave you screenshots of each issue,
   you admitted to some, downplayed some and acted like “**if**” the other’s are
   happening , trying to direct me to setting in the plugin that I can clearly read,
   and you saying you are assisting….. we’ve been at this for almost a week you 
   haven’t done anything, you made this **bold** “**WPCafe description page**” why
   didn’t you link it instead of(…)
 * If the product have no add ons or attributes the add to cart button won’t even
   display , how is that not on yall end and you acknowledged it was.
 * And what you saying you going to wait to more people have the problem before 
   it’s not a “**if**” for you to fix ?
 * This go on with free and paid for , now I understand this is the free forum, 
   the free plugin f’up too and have been for some years
 * I don’t care about other user , what do they got to do with me , the client ,
   or the 84 dollars I just gave you all the other day yet again and your service
   here is a 3 of 10 and the plugin is becoming a 4 of 10, what are you talking 
   about never mention another user to me again!
 *  Plugin Support [Md Mahbub Morshed Chowdhury](https://wordpress.org/support/users/faheem96dev/)
 * (@faheem96dev)
 * [10 months, 3 weeks ago](https://wordpress.org/support/topic/few-errors-5/#post-18543559)
 * Hi there,
 * We truly value your input and we’re sorry for the frustration this has caused.
 * We completely understand your concerns, and we want to clarify that it’s not 
   our intention to downplay any of the issues you’ve experienced. Regarding the
   direct links — since this is the WordPress.org support forum, we’re unable to
   share direct external links due to forum policy. That’s why we referred you to
   the WPCafe product description instead.
 * Now, about the issues you’re facing (the slider issue), we haven’t been able 
   to reproduce these on our side so far — which makes it difficult to pinpoint 
   the exact cause. In such cases, the only way we can assist properly is by checking
   the problem directly on your setup.
 * This is especially true for users of the premium version, where we handle deeper
   investigations outside the forum.
 * As for the product attribute behavior — yes, it’s something that has been present
   since the beginning of the plugin, and we acknowledge the need for improvement
   in this area. Please understand, we do care about your concerns, and we’re committed
   to making things right.
 * We’d love the opportunity to help you further — we just kindly ask that you reach
   out more so we can investigate directly and resolve everything efficiently.
 * Thanks again for your patience and for being a valued customer.
 * Best regards,
   M Mahbub

Viewing 9 replies - 1 through 9 (of 9 total)

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