Title: Few issues when using the plugin
Last modified: September 1, 2016

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# Few issues when using the plugin

 *  [billykan](https://wordpress.org/support/users/billykan/)
 * (@billykan)
 * [9 years, 12 months ago](https://wordpress.org/support/topic/few-issues-when-using-the-plugin/)
 * Hi I have just installed this plugin as I really think the functionality is cool.
   However I run into a few issues….
 * (1) For the exit intent popup, after a user supplies the email address to get
   a coupon, no mail is actually sent. Any additional setup required.
 * (2) Also after the user request a coupon from the exit intent, the shopping cart
   is cleared. Is it intentional?
 * (3) I’ve tried to abandon a cart after putting my email address. The list shows
   such transaction but a mail is never sent. Again any additional set required?
 * Thanks.
 * Billy
 * [https://wordpress.org/plugins/wc-abandoned-cart-failed-payment-recovery/](https://wordpress.org/plugins/wc-abandoned-cart-failed-payment-recovery/)

The topic ‘Few issues when using the plugin’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wc-abandoned-cart-failed-payment-
   recovery_f9ebbd.svg)
 * [WC Abandoned Cart Recovery](https://wordpress.org/plugins/wc-abandoned-cart-failed-payment-recovery/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wc-abandoned-cart-failed-payment-recovery/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wc-abandoned-cart-failed-payment-recovery/)
 * [Active Topics](https://wordpress.org/support/plugin/wc-abandoned-cart-failed-payment-recovery/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wc-abandoned-cart-failed-payment-recovery/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wc-abandoned-cart-failed-payment-recovery/reviews/)

 * 0 replies
 * 1 participant
 * Last reply from: [billykan](https://wordpress.org/support/users/billykan/)
 * Last activity: [9 years, 12 months ago](https://wordpress.org/support/topic/few-issues-when-using-the-plugin/)
 * Status: not resolved