Title: Field Group problems
Last modified: March 1, 2024
---
# Field Group problems
* Resolved [WP_Con](https://wordpress.org/support/users/wp_con/)
* (@wp_con)
* [2 years, 3 months ago](https://wordpress.org/support/topic/field-group-problems/)
* I am experimenting with an order form and see some problems using the Field Group
feature.
* 
- For each Field Group I use, below the field groups an empty group becomes
visible.
- Field groups are added to the top of the form when you display them in your
site (but not in the form config page). Any other field you place above or
between the group fields get displayed below the group field in the end result.
- You can set the border radius and thickness, but it does not show in the end
result. (the border in the picture is a form border, not a field group border).
* - This topic was modified 2 years, 3 months ago by [WP_Con](https://wordpress.org/support/users/wp_con/).
- This topic was modified 2 years, 3 months ago by [WP_Con](https://wordpress.org/support/users/wp_con/).
* The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ffield-group-problems%2F%3Foutput_format%3Dmd&locale=en_US)
to see the link]_
Viewing 11 replies - 1 through 11 (of 11 total)
* Plugin Support [Patrick – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport12/)
* (@wpmudevsupport12)
* [2 years, 3 months ago](https://wordpress.org/support/topic/field-group-problems/#post-17467813)
* Hi [@wp_con](https://wordpress.org/support/users/wp_con/)
* Sorry to hear you are having this issue.
* Can you please export your form [https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export](https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export)
and share it using pastebin.com or Google driver?
* Best Regards
Patrick Freitas
* Thread Starter [WP_Con](https://wordpress.org/support/users/wp_con/)
* (@wp_con)
* [2 years, 3 months ago](https://wordpress.org/support/topic/field-group-problems/#post-17471625)
* Hi Patrick,
You can find the export** [here](https://drive.google.com/file/d/10_ujInSUhHMYMy1Ajux_sKK69bYi8Y4R/view?usp=sharing)**.
Maybe small thing are changed since before the weekend, but that can’t be much.
Thank you!Con
* [Kris – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport13/)
* (@wpmudevsupport13)
* [2 years, 3 months ago](https://wordpress.org/support/topic/field-group-problems/#post-17475334)
* Hi [@wp_con](https://wordpress.org/support/users/wp_con/)
* I tested your form and all seems to work fine. The issue here is that you have
your group fields empty and no fields added inside. The background, border you
see is a default design for the group field box. In short, all the fields you
have in this form are not inside those group fields.
* Kind Regards,
Kris
* Thread Starter [WP_Con](https://wordpress.org/support/users/wp_con/)
* (@wp_con)
* [2 years, 3 months ago](https://wordpress.org/support/topic/field-group-problems/#post-17484502)
* That is VERY strange… And I discovered why (and it’s worse than I thought 😉
I placed the items in the corresponding field groups like this:
* 
* The result when I load the form is this:
(yes I pressed “update”! )
* 
* But when I go back the the form settings, and press F5 to reload, I get this:
* 
* The fields are taken out of the group again…
So the problem is maybe even more
serious than I thought 😉I made this screenrecording to prove this:[https://kantoorenomgeving.nl/files/EditFormReload.mp4](https://kantoorenomgeving.nl/files/EditFormReload.mp4)
Any Ideas?
* Plugin Support [Williams – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport3/)
* (@wpmudevsupport3)
* [2 years, 3 months ago](https://wordpress.org/support/topic/field-group-problems/#post-17488964)
* Hi [@wp_con](https://wordpress.org/support/users/wp_con/),
* Hope this message finds you well.
* After importing the form to my site, and reproducing the same as on your video,
I was able to reproduce the issue.
* In such case, we reported this to our Second Line Support, once we get a reply
from them we will back to you in this thread.
* Best regards,
Laura
* Thread Starter [WP_Con](https://wordpress.org/support/users/wp_con/)
* (@wp_con)
* [2 years, 3 months ago](https://wordpress.org/support/topic/field-group-problems/#post-17489515)
* Thanks, I am eager to learn what they think of it.
I am glad you could reproduce
the problem, so it can be fixed.
* Plugin Support [Amin – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support2/)
* (@wpmudev-support2)
* [2 years, 3 months ago](https://wordpress.org/support/topic/field-group-problems/#post-17490857)
* Hello [@wp_con](https://wordpress.org/support/users/wp_con/) ,
* Please try this version of the form:
* `{"type":"form","data":{"fields":[{"id":"checkbox-1","element_id":"checkbox-1","
form_id":"wrapper-5920-2549","parent_group":"group-2","type":"checkbox","cols":"
3","required":"","field_label":"Bureaus","placeholder":"","value_type":"checkbox","
options":[{"label":"Standaard verstelbaar bureau","value":"Standaard-verstelbaar-
bureau","error":"","image":"https:\/\/kantoorenomgeving.nl\/wp-content\/uploads\/
StandaardBureau160x80.png","image_filename":"","calculation":"295","default":""},{"
label":"Elektrisch zit-sta bureau","value":"Elektrisch-zit-sta-bureau","error":"","
image":"https:\/\/kantoorenomgeving.nl\/wp-content\/uploads\/ZitStaBureau160x80.
png","image_filename":"","calculation":"425","default":""}],"wrapper_id":"wrapper-
5920-2549","options_bulk_editor":"Standaard verstelbaar bureau;Standaard-verstelbaar-
bureau; 0; https:\/\/kantoorenomgeving.nl\/wp-content\/uploads\/StandaardBureau160x80.
png\nElektrisch zit-sta bureau;Elektrisch-zit-sta-bureau; 0; https:\/\/kantoorenomgeving.
nl\/wp-content\/uploads\/ZitStaBureau160x80.png","options_expanded":"1","enable_images":"
1","calculations":"true","conditions":[],"bulk_edit":"","layout":"vertical","
description":"Selecteer maximaal \u00e9\u00e9n van onderstaande opties"},{"id":"
radio-3","element_id":"radio-3","form_id":"wrapper-5920-2549","parent_group":"
group-2","type":"radio","options":[{"label":"Maat: 140 x 80 cm","value":"Maat:-
140-x-80-cm","key":"2714-9351","error":"","default":"1","calculation":"0"},{"
label":"Maat: 160 x 80 cm","value":"Maat:-160-x-80-cm","key":"7835-8950","error":"","
default":"","calculation":"30"},{"label":"Maat: 180 x 80 cm","value":"Maat:-180-
x-80-cm","limit":"","default":"","key":"7201-1696","error":"","calculation":"
60"}],"cols":"3","conditions":[{"element_id":"checkbox-1","rule":"is_not","value":""}],"
wrapper_id":"wrapper-5920-2549","hidden_behavior":"zero","value_type":"radio","
field_label":"Maat","layout":"vertical","options_bulk_editor":"Maat: 140 x 80
cm;Maat:-140-x-80-cm; 1\nMaat: 160 x 80 cm;Maat:-160-x-80-cm; 0\nMaat: 180 x
80 cm;Maat:-180-x-80-cm; 0","options_expanded":"1","calculations":"true"},{"id":"
radio-1","element_id":"radio-1","form_id":"wrapper-5920-2549","parent_group":"
group-2","type":"radio","options":[{"label":"Wit","value":"Wit","key":"9947-4604","
error":"","image":"https:\/\/kantoorenomgeving.nl\/wp-content\/uploads\/Wit.png","
image_filename":"","default":"1"},{"label":"Aluminium grijs","value":"Aluminium-
grijs","key":"5101-3454","error":"","image":"https:\/\/kantoorenomgeving.nl\/
wp-content\/uploads\/LichtEiken.png","image_filename":"","default":""}],"cols":"
3","conditions":[{"element_id":"checkbox-1","rule":"is_not","value":""}],"wrapper_id":"
wrapper-5920-2549","hidden_behavior":"zero","value_type":"radio","field_label":"
Kleurkeuze frame","layout":"vertical","options_bulk_editor":"Wit;Wit; 1; https:\/\/
kantoorenomgeving.nl\/wp-content\/uploads\/Wit.png\nAluminium grijs;Aluminium-
grijs; 0; https:\/\/kantoorenomgeving.nl\/wp-content\/uploads\/LichtEiken.png","
enable_images":"1","options_expanded":"1","required":""},{"id":"radio-2","element_id":"
radio-2","form_id":"wrapper-5920-2549","parent_group":"group-2","type":"radio","
options":[{"label":"Wit","value":"Wit","key":"9947-4604","error":"","image":"
https:\/\/kantoorenomgeving.nl\/wp-content\/uploads\/Wit.png","image_filename":"","
default":"1"},{"label":"Licht Eiken","value":"Licht-Eiken","key":"5101-3454","
error":"","image":"https:\/\/kantoorenomgeving.nl\/wp-content\/uploads\/LichtEiken.
png","image_filename":"","default":""},{"label":"Donker Eiken","value":"Donker-
Eiken","limit":"","default":"","key":"2928-3010","error":"","image":"https:\/\/
kantoorenomgeving.nl\/wp-content\/uploads\/DonkerEiken.png","image_filename":""},{"
label":"Eiken Grof","value":"Eiken-Grof","limit":"","default":"","key":"1380-
1514","error":"","image":"https:\/\/kantoorenomgeving.nl\/wp-content\/uploads\/
EikenGrof.png","image_filename":""}],"cols":"3","conditions":[{"element_id":"
checkbox-1","rule":"is_not","value":""}],"wrapper_id":"wrapper-5920-2549","hidden_behavior":"
zero","value_type":"radio","field_label":"Kleurkeuze blad","layout":"vertical","
options_bulk_editor":"Wit;Wit; 1; https:\/\/kantoorenomgeving.nl\/wp-content\/
uploads\/Wit.png\nLicht Eiken;Licht-Eiken; 0; https:\/\/kantoorenomgeving.nl\/
wp-content\/uploads\/LichtEiken.png\nDonker Eiken;Donker-Eiken; 0; https:\/\/
kantoorenomgeving.nl\/wp-content\/uploads\/DonkerEiken.png\nEiken Grof;Eiken-
Grof; 0; https:\/\/kantoorenomgeving.nl\/wp-content\/uploads\/EikenGrof.png","
enable_images":"1","options_expanded":"1","required":"","formid":"wrapper-4052-
9223"},{"id":"checkbox-3","element_id":"checkbox-3","form_id":"wrapper-7739-5437","
parent_group":"group-1","type":"checkbox","cols":"12","required":"","field_label":"
Bureaustoelen","placeholder":"","value_type":"checkbox","options":[{"label":"
Bureaustoel Topstar Alu Star Basic zwart","value":"Bureaustoel-Topstar-Alu-Star-
Basic-zwart","error":"","image":"https:\/\/kantoorenomgeving.nl\/wp-content\/
uploads\/StoelTopstar.png","image_filename":"","calculation":"295"},{"label":"
Ergonomische bureaustoel Profim Light up 250 SL","value":"Ergonomische-bureaustoel-
Profim-Light-up-250-SL","error":"","image":"https:\/\/kantoorenomgeving.nl\/wp-
content\/uploads\/StoelProfim.png","image_filename":"","calculation":"425"}],"
wrapper_id":"wrapper-7739-5437","options_bulk_editor":"Bureaustoel Topstar Alu
Star Basic zwart;Bureaustoel-Topstar-Alu-Star-Basic-zwart; 0; https:\/\/kantoorenomgeving.
nl\/wp-content\/uploads\/StoelTopstar.png\nErgonomische bureaustoel Profim Light
up 250 SL;Ergonomische-bureaustoel-Profim-Light-up-250-SL; 0; https:\/\/kantoorenomgeving.
nl\/wp-content\/uploads\/StoelProfim.png","options_expanded":"1","enable_images":"
1","calculations":"true","conditions":[],"formid":"wrapper-7205-1762","description":"
Selecteer maximaal \u00e9\u00e9n van onderstaande opties"},{"id":"group-2","element_id":"
group-2","form_id":"wrapper-9267-9762","parent_group":"","type":"group","options":[],"
cols":"12","conditions":[],"wrapper_id":"wrapper-9267-9762","field_label":"","
is_repeater":"false"},{"id":"textarea-1","element_id":"textarea-1","form_id":"
wrapper-6715-9960","parent_group":"","type":"textarea","cols":"12","required":"","
field_label":"Extra opmerking:","placeholder":"Plaats hier eventuele opmerking","
input_type":"paragraph","limit":"180","limit_type":"characters","wrapper_id":"
wrapper-6715-9960","conditions":[],"prefill":""},{"id":"group-1","element_id":"
group-1","form_id":"wrapper-7205-1762","parent_group":"","type":"group","options":[],"
cols":"12","conditions":[],"wrapper_id":"wrapper-7205-1762","field_label":"","
is_repeater":"false"},{"id":"calculation-1","element_id":"calculation-1","form_id":"
wrapper-1988247712118-9871","parent_group":"","type":"calculation","options":[],"
cols":"12","conditions":[],"wrapper_id":"wrapper-1988247712118-9871","hidden_behavior":"
zero","field_label":"Totaal aan geselecteerde producten, excl. BTW","formula":"{
checkbox-1} + {radio-3} + {checkbox-3}","prefix":"\u20ac","description":"Verrekening
vindt plaats via uw werkgever."},{"id":"name-1","element_id":"name-1","form_id":"
wrapper-1511347711918-1669","parent_group":"","type":"name","cols":"12","required":"
true","prefix":"true","fname":"true","mname":"true","lname":"true","multiple_name":"
true","fname_required":"1","lname_required":"1","field_label":"First Name","placeholder":"
E.g. John","prefix_label":"Prefix","fname_label":"First Name","fname_placeholder":"
E.g. John","mname_label":"Middle Name","mname_placeholder":"E.g. Smith","lname_label":"
Last Name","lname_placeholder":"E.g. Doe","wrapper_id":"wrapper-1511347711918-
1669","conditions":[]},{"id":"email-1","element_id":"email-1","form_id":"wrapper-
1511347712118-1739","parent_group":"","type":"email","cols":"12","required":"
true","field_label":"Email Address","placeholder":"E.g. john@doe.com","validation":"
1","validation_text":"","wrapper_id":"wrapper-1511347712118-1739","conditions":[]},{"
id":"phone-1","element_id":"phone-1","form_id":"wrapper-1311247712118-1194","
parent_group":"","type":"phone","cols":"12","required":"1","field_label":"Phone
Number","placeholder":"E.g. +1 3004005000","validation":"1","validation_text":"","
wrapper_id":"wrapper-1311247712118-1194","conditions":[]},{"id":"textarea-2","
element_id":"textarea-2","form_id":"wrapper-3189-5493","parent_group":"","type":"
textarea","options":[],"cols":"12","conditions":[],"wrapper_id":"wrapper-3189-
5493","input_type":"line","limit_type":"characters","field_label":"Text","placeholder":"
E.g. text placeholder\nYou can add new line"}],"settings":{"pagination-header":"
nav","paginationData":{"pagination-header-design":"show","pagination-header":"
nav"},"formName":"Risse Bestelformulier","version":"1.29.0","form-border-style":"
solid","form-padding":"custom","form-border":"custom","fields-style":"open","
field-image-size":"auto","validation":"on_submit","akismet-protection":"0","form-
style":"default","enable-ajax":"true","autoclose":"true","submission-indicator":"
show","indicator-label":"Submitting...","form-type":"default","submission-behaviour":"
behaviour-thankyou","thankyou-message":"Thank you for contacting us, we will
be in touch shortly.","submitData":{"custom-submit-text":"Stuur in","custom-invalid-
form-message":"Error: Er zit een fout in de invoer, herstel deze eerst! De velden
met een fout zijn gemarkeerd."},"validation-inline":"1","form-expire":"no_expire","
form-padding-top":"5","form-padding-right":"5","form-padding-bottom":"5","form-
padding-left":"5","form-border-width":"3","form-border-radius":"10","cform-label-
font-family":"Roboto","cform-label-custom-family":"","cform-label-font-size":"
12","cform-label-font-weight":"bold","cform-title-font-family":"Roboto","cform-
title-custom-family":"","cform-title-font-size":"45","cform-title-font-weight":"
normal","cform-title-text-align":"left","cform-subtitle-font-family":"Roboto","
cform-subtitle-custom-font":"","cform-subtitle-font-size":"18","cform-subtitle-
font-weight":"normal","cform-subtitle-text-align":"left","cform-input-font-family":"
Roboto","cform-input-custom-font":"","cform-input-font-size":"16","cform-input-
font-weight":"normal","cform-radio-font-family":"Roboto","cform-radio-custom-
font":"","cform-radio-font-size":"14","cform-radio-font-weight":"normal","cform-
select-font-family":"Roboto","cform-select-custom-family":"","cform-select-font-
size":"16","cform-select-font-weight":"normal","cform-multiselect-font-family":"
Roboto","cform-multiselect-custom-font":"","cform-multiselect-font-size":"16","
cform-multiselect-font-weight":"normal","cform-dropdown-font-family":"Roboto","
cform-dropdown-custom-font":"","cform-dropdown-font-size":"16","cform-dropdown-
font-weight":"normal","cform-calendar-font-family":"Roboto","cform-calendar-custom-
font":"","cform-calendar-font-size":"13","cform-calendar-font-weight":"normal","
cform-button-font-family":"Roboto","cform-button-custom-font":"","cform-button-
font-size":"14","cform-button-font-weight":"500","cform-timeline-font-family":"
Roboto","cform-timeline-custom-font":"","cform-timeline-font-size":"12","cform-
timeline-font-weight":"normal","cform-pagination-font-family":"","cform-pagination-
custom-font":"","cform-pagination-font-size":"16","cform-pagination-font-weight":"
normal","payment_require_ssl":"","submission-file":"delete","store_submissions":"
1","form_name":"risse-bestelformulier","form_status":"publish","sc_email_link":"
1","sc_message":"Your form has been saved as draft and a resume link has been
generated so you can return to the form anytime within {retention_period} days
from today. Copy and save the link or enter your email address below to have
the link sent to your mail.<\/p>
These fields weren't saved to your submission
draft: Paypal, Stripe, Signature, Password, Captcha, and Upload. Kindly fill
them out before submitting the form.<\/p>","honeypot":"1","field-image-width":"
100","field-image-height":"70","notification_count":"1","previous_status":"draft","
use_save_and_continue":"","use_ajax_load":"1","field-border":"custom","field-
border-radius":"10","field-border-width":"3","use-custom-css":""},"client_id":"","
integration_conditions":[],"behaviors":[{"slug":"behavior-1234-4567","label":"","
autoclose-time":"5","autoclose":"true","newtab":"sametab","thankyou-message":"
Thank you for contacting us, we will be in touch shortly.","email-thankyou-message":"","
manual-thankyou-message":"","submission-behaviour":"behaviour-thankyou","redirect-
url":""}],"notifications":[{"slug":"notification-1234-4567","label":"Admin Email","
email-recipients":"default","recipients":"con@kantoorenomgeving.nl","email-subject":"
New Risse Form Entry #{submission_id} for {form_name}","email-editor":"You have
a new website form submission:
{all_fields}
---
This message
was sent from {site_url}.","email-attachment":"true","type":"default","from-name":"
DEMO Thuiswerkshop","form-email":"info@kantoorenomgeving.nl","replyto-email":"","
cc-email":"","bcc-email":"","conditions":[],"routing":[],"email":""}]},"status":"
publish","version":"1.29.2"}`
* This issue is a bug, so it required fixing form manually.
* kind regards,
Kasia
* Thread Starter [WP_Con](https://wordpress.org/support/users/wp_con/)
* (@wp_con)
* [2 years, 3 months ago](https://wordpress.org/support/topic/field-group-problems/#post-17491750)
* Hi,
Thanks, this code works beautifully 😉 I see that the fields are staying
in the group now, as long as I don’t move them around. This form is for a proof
of concept. I will work with this. I assume the bug will be fixed in a newer
version?Thanks a lot!Con
* Plugin Support [Nithin – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport11/)
* (@wpmudevsupport11)
* [2 years, 2 months ago](https://wordpress.org/support/topic/field-group-problems/#post-17500095)
* Hi [@wp_con](https://wordpress.org/support/users/wp_con/),
* > I assume the bug will be fixed in a newer version?
* I can confirm our team is already working on a fix for the issues noticed, however,
at the moment, I’m afraid there isn’t any exact ETA we could provide on which
version the fix will be implemented.
* Kind Regards,
* Nithin
* Plugin Support [Laura – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support8/)
* (@wpmudev-support8)
* [2 years, 2 months ago](https://wordpress.org/support/topic/field-group-problems/#post-17526068)
* Hi [@wp_con](https://wordpress.org/support/users/wp_con/)
* We didn’t hear back from you for quite some time already so I’m marking this
topic as resolved.
* If you still need assistance with this, just let us know.
* Kind regards,
Adam
* [Kris – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport13/)
* (@wpmudevsupport13)
* [1 year, 10 months ago](https://wordpress.org/support/topic/field-group-problems/#post-17914429)
* Hi [@wp_con](https://wordpress.org/support/users/wp_con/)
* This issue is resolved in the latest version of Forminator.
* Please update to the latest version let us know if Forminator is not working
as expected.
* Kind Regards,
Kris
Viewing 11 replies - 1 through 11 (of 11 total)
The topic ‘Field Group problems’ is closed to new replies.
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## Tags
* [group](https://wordpress.org/support/topic-tag/group/)
* 11 replies
* 7 participants
* Last reply from: [Kris – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport13/)
* Last activity: [1 year, 10 months ago](https://wordpress.org/support/topic/field-group-problems/#post-17914429)
* Status: resolved