Field Keeps Disappearing

  • Resolved smhcis

    (@smhcis)


    4 months, 2 weeks ago

    I am trying to add a new field with a radio button. When I add the field it shows up on my list of PPOM fields. However, when I click “Save Fields” the page refreshes and the field disappears.

    I have tried duplicating an existing field and creating an entirely new one. I have tried deactivating everything except PPOM and WooCommerce. I have tried using different names for the options. None of these seemed to make a difference.

    I did notice that, visually, the copy and edit icons display differently for that field than for the others.

    I also see when I look at the logs I keep getting the following error:

    ERROR Invalid limit type passed to wc_get_related_products. Expected integer, got string with value: “3”

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter smhcis

    (@smhcis)

    4 months, 2 weeks ago

    Here is an image of the field before it disappears.

    Plugin Support rodicaelena

    (@rodicaelena)

    4 months, 2 weeks ago

    Hi,

    That’s very weird. Can you please share some screenshots of the options you have set up for the Radio field? https://vertis.d.pr/i/zIQX5l

    Or even better, a screencast of the entire process so we can see exactly what’s happening?

    I’m not able to replicate a similar issue so far.

    Thank you!

    Thread Starter smhcis

    (@smhcis)

    4 months, 2 weeks ago

    Plugin Support Poonam Namdev

    (@poonam9)

    4 months, 1 week ago

    Hi @smhcis,

    This issue occurs when too many form values are sent in a single request. PHP has a default limit of 1000 input variables, and exceeding this limit can cause the request to fail. This often happens with large forms that include many fields or checkboxes.

    To resolve this, the max_input_vars value needs to be increased in the PHP configuration. If you don’t have access to modify this setting, we recommend contacting your hosting provider and asking them to increase max_input_vars for your site.

    You can also check this guide for reference:
    https://serverpilot.io/docs/how-to-increase-max_input_vars/

    Hope it helps and let me know if you require any further assistance.

    Thread Starter smhcis

    (@smhcis)

    4 months, 1 week ago

    That worked! Thank you!

    Plugin Support Poonam Namdev

    (@poonam9)

    4 months, 1 week ago

    Hi @smhcis,

    ​Glad to hear you got it working.

Viewing 6 replies - 1 through 6 (of 6 total)

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