Title: Fields are missing
Last modified: September 1, 2016

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# Fields are missing

 *  Resolved [Stanley Wang](https://wordpress.org/support/users/bluestan/)
 * (@bluestan)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/fields-are-missing/)
 * After I upgraded the plugin from 3.0.9.2 to the latest version, all fields are
   missing, even I switch back the 3.0.9.2.
 * [screenshot](https://gyazo.com/c4f73c70e4c88b2c76adebc438835838)
 * How could I fix this?
 * Thank you!
 * [https://wordpress.org/plugins/wp-members/](https://wordpress.org/plugins/wp-members/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Chad Butler](https://wordpress.org/support/users/cbutlerjr/)
 * (@cbutlerjr)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/fields-are-missing/#post-7699887)
 * Sorry to hear that the upgrade did not go well for you.
 * It appears from the description and screenshot that the wpmembers_fields option
   either was emptied or deleted. However, for an upgrade, I can’t really see a 
   scenario in which that could happen. The upgrade process doesn’t do anything 
   with that particular setting.
 * I would look in the wp_options table for the wpmembers_fields (which is the option_name).
   See if it does not exist or was inadvertently renamed, or if it is there but 
   empty.
 * If you maintain database backups, you could revert to a backup. You would not
   need to restore the entire database, just the wp_options. Or, you could potentially
   copy the fields setting (option_name wpmembers_fields).
 * You can force an installation of default settings by editing the wp-members-install.
   php file. At the beginning of that file there is a variable setting that can 
   be changed in the event a forced install is required. This will revert settings
   to the default settings, but it will force an install of the fields setting. 
   Deactivate the plugin, set `$chk_force = true` where indicated in the file, then
   reactivate the plugin to force the install. Be sure to change back to `$chk_force
   = false` when complete.
 *  Thread Starter [Stanley Wang](https://wordpress.org/support/users/bluestan/)
 * (@bluestan)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/fields-are-missing/#post-7699993)
 * Hi,
 * All fields are back after I set $chk_force = true and reactive the plugin.
 * I update the plugin to the latest version again, this time everything is find,
   no field is missing.
 * Thank you!
 *  Plugin Author [Chad Butler](https://wordpress.org/support/users/cbutlerjr/)
 * (@cbutlerjr)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/fields-are-missing/#post-7700008)
 * Glad to hear that!
 * (Still not certain what would have led to this in an upgrade scenario, but very
   glad you were able to recover)

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Fields are missing’ is closed to new replies.

 * ![](https://ps.w.org/wp-members/assets/icon-256x256.png?rev=1226414)
 * [WP-Members Membership Plugin](https://wordpress.org/plugins/wp-members/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-members/#faq)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-members/unresolved/)
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 * 3 replies
 * 2 participants
 * Last reply from: [Chad Butler](https://wordpress.org/support/users/cbutlerjr/)
 * Last activity: [9 years, 9 months ago](https://wordpress.org/support/topic/fields-are-missing/#post-7700008)
 * Status: resolved