Title: Fields manager not loading
Last modified: August 16, 2018

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# Fields manager not loading

 *  Resolved [hues](https://wordpress.org/support/users/hues/)
 * (@hues)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/fields-manager-not-loading/)
 * I am using Ultimate Member Version 2.0.24 and WordPress Version 4.9.8
 * The Fields Manager while editing the forms has suddenly stopped loading.
 * I tried increasing memory limit to 512M, disabled all plugins and used default
   theme but the problem persists.
 * Console on inspect on Chrome shows following errors
    Uncaught ReferenceError:
   um_admin_dragdrop_data is not defined Uncaught ReferenceError: um_admin_modal_data
   is not defined
 * Please help

Viewing 9 replies - 1 through 9 (of 9 total)

 *  [chaganawa](https://wordpress.org/support/users/chaganawa/)
 * (@chaganawa)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/fields-manager-not-loading/#post-10596208)
 * The same for me since yesterday night. I think the plugin is bugging. Don’t worry.
   The Support will fix it as soon as possible 🙂
    -  This reply was modified 7 years, 9 months ago by [chaganawa](https://wordpress.org/support/users/chaganawa/).
 *  [chaganawa](https://wordpress.org/support/users/chaganawa/)
 * (@chaganawa)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/fields-manager-not-loading/#post-10596213)
 * Since yesterday night exactly on me, the plugging is bugging 🙂
 *  [cexpert](https://wordpress.org/support/users/cexpert/)
 * (@cexpert)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/fields-manager-not-loading/#post-10596872)
 * Exactly the same here.
    This seems to happen right after upgrade to version 2.0.24
   of Ultimate Member core plugin. I temporarily **resolved the situation by restoring
   version to 2.0.23**
 * Here is complete console details:
    Uncaught ReferenceError: um_admin_dragdrop_data
   is not defined at UM_Rows_Refresh (um-admin-dragdrop.js?ver=4.9.8:247) at HTMLDocument.
   <anonymous> (um-admin-dragdrop.js?ver=4.9.8:408) at i (jquery.js?ver=1.12.4:2)
   at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4:2) at Function.ready(
   jquery.js?ver=1.12.4:2) at HTMLDocument.K (jquery.js?ver=1.12.4:2) um-admin-modal.
   js?ver=4.9.8:54 Uncaught ReferenceError: um_admin_modal_data is not defined at
   um_admin_modal_ajaxcall (um-admin-modal.js?ver=4.9.8:54) at HTMLAnchorElement.
   <anonymous> (um-admin-modal.js?ver=4.9.8:306) at HTMLDocument.dispatch (jquery.
   js?ver=1.12.4:3) at HTMLDocument.r.handle (jquery.js?ver=1.12.4:3)
 *  Thread Starter [hues](https://wordpress.org/support/users/hues/)
 * (@hues)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/fields-manager-not-loading/#post-10597672)
 * So I am not alone who is facing the issue. Hope the issue is fixed soon.
 *  [chaganawa](https://wordpress.org/support/users/chaganawa/)
 * (@chaganawa)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/fields-manager-not-loading/#post-10597807)
 * Yes it will be. The owners are amazing ! <3
 *  [chaganawa](https://wordpress.org/support/users/chaganawa/)
 * (@chaganawa)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/fields-manager-not-loading/#post-10604811)
 * From support :
    It looks like a conflict with your theme or other plugins. Please
   make sure that you have the latest 2.0.24 version of the plugins installed. Try
   to clear your browser cache or use a private/incognito window. Do the DB upgrade
   under the Ultimate member section on your dashboard if it’s available. Here is
   the doc on how to do a conflict test if you are not sure how to do it.
 * Regards.
 * —
 * I cleared my browser cache and bug has been fixed guys 😛
 *  Plugin Support [Ultimate Member Support](https://wordpress.org/support/users/ultimatemembersupport/)
 * (@ultimatemembersupport)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/fields-manager-not-loading/#post-10605597)
 * Hi [@hues](https://wordpress.org/support/users/hues/) and [@cexpert](https://wordpress.org/support/users/cexpert/),
 * Have you tried clearing browser cache and data and see if this solves this issue?
 * Regards.
 *  Thread Starter [hues](https://wordpress.org/support/users/hues/)
 * (@hues)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/fields-manager-not-loading/#post-10608161)
 * I had reverted to version 2.0.23 temporarily.
    Updated to latest Version 2.0.25
   and the issue seems to be fixed now.
 * Thank you. Marking this as resolved 🙂
 *  [tileonardo](https://wordpress.org/support/users/tileonardo/)
 * (@tileonardo)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/fields-manager-not-loading/#post-10794477)
 * CTRL + F5 worked to me, thanks [@ultimatemembersupport](https://wordpress.org/support/users/ultimatemembersupport/)
    -  This reply was modified 7 years, 7 months ago by [tileonardo](https://wordpress.org/support/users/tileonardo/).

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Fields manager not loading’ is closed to new replies.

 * ![](https://ps.w.org/ultimate-member/assets/icon-256x256.png?rev=3160947)
 * [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin](https://wordpress.org/plugins/ultimate-member/)
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 * 9 replies
 * 5 participants
 * Last reply from: [tileonardo](https://wordpress.org/support/users/tileonardo/)
 * Last activity: [7 years, 7 months ago](https://wordpress.org/support/topic/fields-manager-not-loading/#post-10794477)
 * Status: resolved