Plugin Contributor
bcrodua
(@bcrodua)
Hi,
Please try and wipe out settings in the “Advance Tools” tab. After that, please re-setup your backup settings and see if you continue to get the same issue.
Thanks,
Bryle
Thread Starter
Vlad.C
(@vladc-1)
I still get the same issue.
Just now the plugin is not connected to Dropbox anymore, so it’s not uploading it there. But at the same time, every morning, at 6.30, it makes an automatic backup and stores it on the server.
[ Please do not bump. ]
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This reply was modified 3 years, 1 month ago by
Vlad.C.
Plugin Contributor
bcrodua
(@bcrodua)
Hi,
Apologies for the late reply.
Please could you send us a copy of the latest full backup log?
This can be found in the UpdraftPlus Existing Backups tab.
The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here.
Regards,
Bryle
Moderator
Jan Dembowski
(@jdembowski)
Forum Moderator and Brute Squad
@vladc-1 These are not private forums. You post data and the whole world can see it including links to logs.
If you post a link to sensitive log data, it gets seen by the whole of the Internet in seconds. Your reply was archived, please do not post anything that you do not want viewed by the whole Internet.
Next time the reply may not be archived.
https://ww.wp.xz.cn/support/forum-user-guide/faq/#will-you-delete-my-post-or-my-link-within-my-post
Search engine hits are never considered extreme. The post will not be edited or deleted.
@vladc-1
By pure chance I noted the reply from you with a link to dropbox and hid it, but it was public for a while (and the user you mentioned most probably received a copy via e-mail.)
This is a public forum, and everything you post here gets scraped pretty fast by Google and various search engines (and probably by other bots, too).
I.e. Don’t publish things here that you don’t want the world to see. Instead, the official support people may share, say, a company contact page where you may get in touch with them directly. ( @bcrodua )
Thread Starter
Vlad.C
(@vladc-1)
Thanks @tobifjellner & @jdembowski for clarifying things.
@bcrodua here’s a link with sensitive information removed: https://www.dropbox.com/s/vm5qje96eucbkc4/log.c9656dd5fa71.txt?dl=0
Although, as @tobifjellner said above, it would be nice if we had a direct/ secure way of sending these only to UpdraftPlus team.
Plugin Contributor
bcrodua
(@bcrodua)
Hi,
Apologies for the delay.
I noticed that you are using an old version of the plugin. Please can you update to latest version 1.16.53?
Thanks,
Bryle
