Title: File does not exist. Error code: 7
Last modified: January 29, 2024

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# File does not exist. Error code: 7

 *  Resolved [skhl](https://wordpress.org/support/users/skhl/)
 * (@skhl)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/file-does-not-exist-error-code-7/)
 * Hi, I’ve been getting “File does not exist. Error code: 7” when creating Download
   Link under ‘Add New Download’. My download URL links from Google Drive and Storj
   definitely works when I paste them onto my browser.
 * I’ve saved the permalinks page a few times but still getting this error.
 * Thanks.
    -  This topic was modified 2 years, 4 months ago by [skhl](https://wordpress.org/support/users/skhl/).

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [Jeff Starr](https://wordpress.org/support/users/specialk/)
 * (@specialk)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/file-does-not-exist-error-code-7/#post-17379606)
 * Glad to help. Please let me know the basic steps to repeat the error on default
   WordPress. That will enable me to investigate and try to resolve any issue asap,
   thank you.
 *  Thread Starter [skhl](https://wordpress.org/support/users/skhl/)
 * (@skhl)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/file-does-not-exist-error-code-7/#post-17379780)
 * Hi Jeff, I’ve only just installed the plugin, saved permalink then tried to add
   download link which pops up with error. I tested it again, it works if I upload
   a local file but it doesn’t work with the external URL download links. Thanks
 *  Plugin Author [Jeff Starr](https://wordpress.org/support/users/specialk/)
 * (@specialk)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/file-does-not-exist-error-code-7/#post-17379821)
 * Ok, so I am not able to repeat the issue on default WordPress. Have you double-
   checked to make sure the download/post is published?
 *  Thread Starter [skhl](https://wordpress.org/support/users/skhl/)
 * (@skhl)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/file-does-not-exist-error-code-7/#post-17380943)
 * I’ve checked download link and download posts are definitely public, the error
   occurs as soon as I hit publish. Might have to try a different plugin. Thanks
 *  Plugin Author [Jeff Starr](https://wordpress.org/support/users/specialk/)
 * (@specialk)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/file-does-not-exist-error-code-7/#post-17382198)
 * Is the error happening for all external file URLs, or just some specific location?
 *  Thread Starter [skhl](https://wordpress.org/support/users/skhl/)
 * (@skhl)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/file-does-not-exist-error-code-7/#post-17382547)
 * Hi Jeff, I worked it out, looks like the error occurs when the external URL is
   a .zip folder, it worked when it was just a .PNG file. Thanks.
 *  Plugin Author [Jeff Starr](https://wordpress.org/support/users/specialk/)
 * (@specialk)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/file-does-not-exist-error-code-7/#post-17382655)
 * Ok good to know. I will investigate external ZIP files next opportunity. Thanks
   for the update, and feel free to post again with any further/related information.
   Cheers, [@skhl](https://wordpress.org/support/users/skhl/).

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘File does not exist. Error code: 7’ is closed to new replies.

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 * 7 replies
 * 2 participants
 * Last reply from: [Jeff Starr](https://wordpress.org/support/users/specialk/)
 * Last activity: [2 years, 4 months ago](https://wordpress.org/support/topic/file-does-not-exist-error-code-7/#post-17382655)
 * Status: resolved