File don’t attached

(@everbond)

Hi, i started to create a new intranet website, i recently installed Download Manager like always, but now when i tried to upload a file the file dont attached.

When i see the "download" in the website, the message "file not found" appears.

I tried with a lot of files (png, pdf, jpg) between 1 mb to 5 mb and nothing hapend.

Can you help me please?.

I have the version 3.2.53

Viewing 3 replies - 1 through 3 (of 3 total)

BSF – Humayon Kabir
(@humayonk)

3 years, 9 months ago

Hi @everbond

Thank you for your query.

Can you please try one more time after setting up the Allowed file type as Asterisks (*)by following this reference screenshot: https://prnt.sc/NnWRx7fEKqw2?

Regards

Thread Starter everbond
(@everbond)

3 years, 9 months ago

Hi, thanks for answer me, but nothing happend yet with this step.

BSF – Humayon Kabir
(@humayonk)

3 years, 9 months ago

Hello @everbond

Thank you for your reply.

Can you please confirm that your files are getting uploaded appropriately and your upload directory is writable?

You will find more details regarding the file permission here: https://ww.wp.xz.cn/support/article/changing-file-permissions/

The default upload path is /uploads/download-manager-files

Let me know how it goes.

Regards

Viewing 3 replies - 1 through 3 (of 3 total)

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