Title: File Not Saving Last modified: August 19, 2021 --- # File Not Saving * Resolved [Xaib Aslam](https://wordpress.org/support/users/lahorimela/) * (@lahorimela) * [4 years, 10 months ago](https://wordpress.org/support/topic/file-not-saving/) * hello, I used the Wp-Download-Manager plugin and then I found your plugin and it works perfectly, but I have a problem. * The path was changed but the files were not saved [https://prnt.sc/1mu3zhv](https://prnt.sc/1mu3zhv). In addition, I want it to override the first uploaded file when uploaded again. * Even I cant see the folder from Server [https://prnt.sc/1mu7gw1](https://prnt.sc/1mu7gw1) * What I can do to resolve this issue. - This topic was modified 4 years, 10 months ago by [Xaib Aslam](https://wordpress.org/support/users/lahorimela/). Viewing 14 replies - 1 through 14 (of 14 total) * Thread Starter [Xaib Aslam](https://wordpress.org/support/users/lahorimela/) * (@lahorimela) * [4 years, 10 months ago](https://wordpress.org/support/topic/file-not-saving/#post-14758133) * Ok I saw that you are saving files to that place 9uploads/download-manager-files) but why I can’t override the same file with the same name, it’s creating a new file with a different name. * If cannot override then it should be deleted from the server when we press the Delete button. So we can upload the same name file - This reply was modified 4 years, 10 months ago by [Xaib Aslam](https://wordpress.org/support/users/lahorimela/). - This reply was modified 4 years, 10 months ago by [Xaib Aslam](https://wordpress.org/support/users/lahorimela/). * [BSF – Humayon Kabir](https://wordpress.org/support/users/humayonk/) * (@humayonk) * [4 years, 10 months ago](https://wordpress.org/support/topic/file-not-saving/#post-14759755) * Hi [@lahorimela](https://wordpress.org/support/users/lahorimela/), Hope you are well. Make sure that you have enabled [this](https://share.getcloudapp.com/2Nul2O8Q) option located under `Downloads>Settings>Basic`. Thank you * Thread Starter [Xaib Aslam](https://wordpress.org/support/users/lahorimela/) * (@lahorimela) * [4 years, 10 months ago](https://wordpress.org/support/topic/file-not-saving/#post-14761467) * I don’t have these options [https://prnt.sc/1nf9q6w](https://prnt.sc/1nf9q6w) and why its not saving my downloads to that folder [https://prnt.sc/1mu3zhv](https://prnt.sc/1mu3zhv), all files saving in Uploads–>download-manager-files - This reply was modified 4 years, 10 months ago by [Xaib Aslam](https://wordpress.org/support/users/lahorimela/). * [BSF – Humayon Kabir](https://wordpress.org/support/users/humayonk/) * (@humayonk) * [4 years, 10 months ago](https://wordpress.org/support/topic/file-not-saving/#post-14761537) * Hi [@lahorimela](https://wordpress.org/support/users/lahorimela/) Apology for the confusion and the above-mentioned option is only available with the Pro version. Thank you * Thread Starter [Xaib Aslam](https://wordpress.org/support/users/lahorimela/) * (@lahorimela) * [4 years, 10 months ago](https://wordpress.org/support/topic/file-not-saving/#post-14761888) * Hi, [@humayonk](https://wordpress.org/support/users/humayonk/) I only need an Overwrite feature or a Permanent Delete option. Please assist me only with this, no other features are needed. * Plugin Contributor [Shafaet Alam](https://wordpress.org/support/users/shafayat-alam/) * (@shafayat-alam) * [4 years, 10 months ago](https://wordpress.org/support/topic/file-not-saving/#post-14765644) * Hi, Sorry for your inconvenience. We found the issue in the file delete option with the asset manager. We have fixed it and an update is coming on 16th Aug, 2021. * Thread Starter [Xaib Aslam](https://wordpress.org/support/users/lahorimela/) * (@lahorimela) * [4 years, 10 months ago](https://wordpress.org/support/topic/file-not-saving/#post-14765658) * Does that mean that when we delete the file in the next update, it will also be deleted from the server? * Plugin Contributor [Shafaet Alam](https://wordpress.org/support/users/shafayat-alam/) * (@shafayat-alam) * [4 years, 10 months ago](https://wordpress.org/support/topic/file-not-saving/#post-14767914) * No, wpdm can’t delete the file from the server when you delete the wpdm post/ file. However, you will be able to delete files manually from the asset manager. * ![Asset%20Manager%20%E2%80%B9%20WordPress%20Download%20Manager%20%E2%80%94%20WordPress]( https://i0.wp.com/www.evernote.com/l/AV1DVW6qpThCnJ1pTzg9U8g-kNnFlpJ48OMB/image. png?ssl=1) * Thread Starter [Xaib Aslam](https://wordpress.org/support/users/lahorimela/) * (@lahorimela) * [4 years, 10 months ago](https://wordpress.org/support/topic/file-not-saving/#post-14771476) * I upload file through asset manager when I click on download i got error [https://prnt.sc/1pnsazn](https://prnt.sc/1pnsazn) * Thread Starter [Xaib Aslam](https://wordpress.org/support/users/lahorimela/) * (@lahorimela) * [4 years, 10 months ago](https://wordpress.org/support/topic/file-not-saving/#post-14771638) * And what you will charge to Add Overwrite or Delete option to my plugin. * Plugin Contributor [Shafaet Alam](https://wordpress.org/support/users/shafayat-alam/) * (@shafayat-alam) * [4 years, 10 months ago](https://wordpress.org/support/topic/file-not-saving/#post-14771770) * The asset manager issue is due to your server’s config. However, we shall adjust it with the next update. Overwrite option is already available with the pro version. * Thread Starter [Xaib Aslam](https://wordpress.org/support/users/lahorimela/) * (@lahorimela) * [4 years, 10 months ago](https://wordpress.org/support/topic/file-not-saving/#post-14772206) * But Pro version is costly, what if you ON this option only for me then what you will charge for this? * [BSF – Humayon Kabir](https://wordpress.org/support/users/humayonk/) * (@humayonk) * [4 years, 9 months ago](https://wordpress.org/support/topic/file-not-saving/#post-14784047) * Hello [@lahorimela](https://wordpress.org/support/users/lahorimela/) You can contact the customization team here: `customize@wpdownloadmanager.com` Thank you * Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/) * (@jdembowski) * Forum Moderator and Brute Squad * [4 years, 9 months ago](https://wordpress.org/support/topic/file-not-saving/#post-14784068) * > But Pro version is costly, what if you ON this option only for me then what > you will charge for this? * That is never a conversation for this site. * Per the forum guideline I am now closing this topic. * [https://wordpress.org/support/guidelines/#do-not-offer-to-pay-for-help](https://wordpress.org/support/guidelines/#do-not-offer-to-pay-for-help) Viewing 14 replies - 1 through 14 (of 14 total) The topic ‘File Not Saving’ is closed to new replies. * ![](https://ps.w.org/download-manager/assets/icon-256x256.png?rev=1561688) * [Download Manager](https://wordpress.org/plugins/download-manager/) * [Support Threads](https://wordpress.org/support/plugin/download-manager/) * [Active Topics](https://wordpress.org/support/plugin/download-manager/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/download-manager/unresolved/) * [Reviews](https://wordpress.org/support/plugin/download-manager/reviews/) * 14 replies * 4 participants * Last reply from: [Jan Dembowski](https://wordpress.org/support/users/jdembowski/) * Last activity: [4 years, 9 months ago](https://wordpress.org/support/topic/file-not-saving/#post-14784068) * Status: resolved