File Submission bug

  • wallacer15

    (@wallacer15)


    7 years, 11 months ago

    Hello.
    I have a form that has a file input, whenever i try to submit the form, the email is sent but the loading dont stop and there is no response about the form.
    Everything is up to date…

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • itaidan9999

    (@itaidan9999)

    7 years, 11 months ago

    Same here – loading forever albacubadance.co.uk

    Neil Murray

    (@buzztone)

    7 years, 11 months ago

    You could have a JavaScript Conflict on your theme or one of the plugins you are using. The JavaScript is crashing on the problem item and preventing Contact Form 7’s JavaScript from completing.

    This is one of the items listed at If You Have Email Problems.

    Switch temporarily to a WP default theme & disable all plugins other than Contact Form 7 to see if the problem goes away.

    If it does you can switch back to your theme & re-activate each plugin one by one to see when the problem occurs.

    gwendulyn

    (@gwendulyn)

    7 years, 11 months ago

    same here, its loading and loading … even the test with empty input fields loads endlessly and no indication is displayed which fields still need to be filled

    when I remove the fileupload fields it works, and I also feel like this has not been the case in a previous contact form plugin version

    • This reply was modified 7 years, 11 months ago by gwendulyn.
    Thread Starter wallacer15

    (@wallacer15)

    7 years, 11 months ago

    I have two servers one of tests and one of production.
    In the test the form works correctly, no longer production does …
    Both have the same plugins installed

    the test page is this one -> http://justfit.s8develop.tk/indique-um-ponto/
    As you can see, it works fine…
    The only difference between them is the HTTPS

    If it is a JS conflict, how can i solve it?

    • This reply was modified 7 years, 11 months ago by wallacer15.
    gwendulyn

    (@gwendulyn)

    7 years, 11 months ago

    in one of the other posts of the last days I read it may have a connection with the php version. Do you use the same version on the test and production environment?

    Unfortunately, I also still have no solution yet, I also use HTTPS and currently PHP 7.0, a deactivation of the plugins has brought me nothing

    Edit: and I my fall it works fine with Firefox on Mac OS, but noch with safari on Mac OS and iOS

    Neil Murray

    (@buzztone)

    7 years, 11 months ago

    I my fall it works fine with Firefox on Mac OS, but noch with safari on Mac OS and iOS

    See https://ww.wp.xz.cn/support/topic/no-confirmation-message-on-safari/

    Thread Starter wallacer15

    (@wallacer15)

    7 years, 11 months ago

    They have the same php versions…
    I really dont know whats going on…

Viewing 7 replies - 1 through 7 (of 7 total)

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