Title: Filebird error
Last modified: July 9, 2020

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# Filebird error

 *  Resolved [thomstouten](https://wordpress.org/support/users/thomstouten/)
 * (@thomstouten)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/filebird-error/)
 * Hi, if i refresh my media it refresh but nothing happens.
 * See screenshot: [http://prntscr.com/teuibv](http://prntscr.com/teuibv)
    The loading
   screen comes and goes back to the left.
 * If upload new folders or pictures with FTP the are hidden or something.
    And 
   if i upload by hand, i see the picture but the slug of the picture with the folder
   isnt correct. Normal: [http://locdepot.nl.transurl.nl/wp-content/uploads/Afbeeldingen/Heki/1678.jpg](http://locdepot.nl.transurl.nl/wp-content/uploads/Afbeeldingen/Heki/1678.jpg)
   But now: [http://locdepot.nl.transurl.nl/wp-content/uploads/2020/07/3382.jpg](http://locdepot.nl.transurl.nl/wp-content/uploads/2020/07/3382.jpg)
   It is in the same folder.
 * Error:
    Error: request failed with status 404 Bron-URL: [http://locdepot.nl.transurl.nl/wp-content/plugins/filebird/admin/css/bootstrap.min.css?ver=2.8](http://locdepot.nl.transurl.nl/wp-content/plugins/filebird/admin/css/bootstrap.min.css?ver=2.8)
   Brontoewijzings-URL: bootstrap-grid.min.css.map
 * Can i get some help?
 * Regards,
    Thom
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ffilebird-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Thread Starter [thomstouten](https://wordpress.org/support/users/thomstouten/)
 * (@thomstouten)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/filebird-error/#post-13101435)
 * Im using the newest version of my theme: Flatsome and the newest version of wordpress.
 *  Plugin Support [Bruce](https://wordpress.org/support/users/ninjateamwp/)
 * (@ninjateamwp)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/filebird-error/#post-13102614)
 * Hi there,
 * Its Bruce here, I am glad to assist you today. Please note that FileBird folders
   will not show in FTP and folders uploaded via FTPs will not show in FileBird’s
   interface, all because FileBird has been built to create virtual folders and 
   not real folders.
 * However, any picture you updated via FTP should show in your media library as
   long as you are careful to upload to the right root folder that is recognized
   by WordPress media library.
 * Regarding issue with file url/path changes, FileBird which does not create real
   folders means it does not have effect on file or folder URLs or paths, so, I 
   think to diagnose this properly, you could turn off FileBird for awhile, then
   try the process again and see if your Url appears normal or not, let us know,
   please.
 * Lastly, about the loading delay, this mainly depends on the speed of your server,
   if you want us to take a further look into this, you could create a support ticket
   if you are a PRO user here and our developers would help you diagnose this:
 * [https://ninja.ticksy.com/](https://ninja.ticksy.com/)
 * Thank you.
 * Kind regards,
    -Bruce-
    -  This reply was modified 5 years, 11 months ago by [Bruce](https://wordpress.org/support/users/ninjateamwp/).
 *  Thread Starter [thomstouten](https://wordpress.org/support/users/thomstouten/)
 * (@thomstouten)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/filebird-error/#post-13125621)
 * I bought Filebird pro and created a ticket for them.
    Thankyou.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Filebird error’ is closed to new replies.

 * ![](https://ps.w.org/filebird/assets/icon-128x128.gif?rev=2299145)
 * [FileBird - WordPress Media Library Folders & File Manager](https://wordpress.org/plugins/filebird/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/filebird/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/filebird/)
 * [Active Topics](https://wordpress.org/support/plugin/filebird/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/filebird/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/filebird/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [thomstouten](https://wordpress.org/support/users/thomstouten/)
 * Last activity: [5 years, 10 months ago](https://wordpress.org/support/topic/filebird-error/#post-13125621)
 * Status: resolved