Title: Filesize limit
Last modified: August 22, 2016

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# Filesize limit

 *  Resolved [bernd_fl](https://wordpress.org/support/users/bernd_fl/)
 * (@bernd_fl)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/filesize-limit/)
 * Hi,
 * I have a problem. Every time I backup my Uploads-Folder I get following error-
   message:
 *     ```
       [18-Feb-2015 17:46:12] 3. Trying to create backup archive …
       [18-Feb-2015 17:52:11] WARNING: Job restarts due to inactivity for more than 5 minutes.
       [18-Feb-2015 17:52:11] ERROR: Step aborted: too many attempts!
       ```
   
 * I’m using Strato as hoster and noticed, that the max filesize in my _backwpup-
   xxxxxx-backups_ is 64MB.
 * Are there any known bugs with backwpup and Strato? Can I set the filesize for
   the archives created by **backwpup**?
 * with kind regards,
    Bernd.
 * [https://wordpress.org/plugins/backwpup/](https://wordpress.org/plugins/backwpup/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Thread Starter [bernd_fl](https://wordpress.org/support/users/bernd_fl/)
 * (@bernd_fl)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/filesize-limit/#post-5805326)
 * To answer myself:
 * I got a call from Strato. They told my, that the limit for a file on their shared
   platform is 64MB. No way to increase.
 * So, as there is no way to split the backup into smaller chunks I have to find
   another backup solution.
 * with kind regards,
    Bernd.
 *  Plugin Contributor [Daniel Hüsken](https://wordpress.org/support/users/danielhuesken/)
 * (@danielhuesken)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/filesize-limit/#post-5805357)
 * Hi Bernd,
 * we hav get a test System from Strato. I will do some test for it if i have some
   time.
 *  Plugin Contributor [Daniel Hüsken](https://wordpress.org/support/users/danielhuesken/)
 * (@danielhuesken)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/filesize-limit/#post-5805364)
 * Hi Bernd,
 * it is as you say. And no changse to increase the limit on Shard hosting.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Filesize limit’ is closed to new replies.

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## Tags

 * [filesize](https://wordpress.org/support/topic-tag/filesize/)
 * [strato](https://wordpress.org/support/topic-tag/strato/)

 * 3 replies
 * 2 participants
 * Last reply from: [Daniel Hüsken](https://wordpress.org/support/users/danielhuesken/)
 * Last activity: [11 years, 3 months ago](https://wordpress.org/support/topic/filesize-limit/#post-5805364)
 * Status: resolved