Title: Filter by attributes not working properly
Last modified: June 11, 2025

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# Filter by attributes not working properly

 *  [3pulsemedia](https://wordpress.org/support/users/3pulsemedia/)
 * (@3pulsemedia)
 * [9 months, 4 weeks ago](https://wordpress.org/support/topic/filter-by-attributes-not-working-properly/)
 * Hello team,
 * I noticed the filter by brands, categories and tags are working properly that
   when we select the value: for example Brands > Armand de Brignac (1) > then the
   other filters only appear valid results.
 * However, when I filter by Country (An attribute) for example: France (69) by 
   volume (none of the products are 700ML, only 750ML available), but the Bottle
   Size filter still shows two values 700ML and 750ML instead of 750ML only.
 * **The filters seems to be displaying all the options even when the products are
   not available in that attribute.** Due to this, an empty page is loaded, which
   resulted in an error page on our website.
 * Please refer to this recording video to see what I meant: [https://www.loom.com/share/1f3808e62b1d4a9083b682cf74d47d0f](https://www.loom.com/share/1f3808e62b1d4a9083b682cf74d47d0f)
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ffilter-by-attributes-not-working-properly%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [3pulsemedia](https://wordpress.org/support/users/3pulsemedia/)
 * (@3pulsemedia)
 * [9 months, 3 weeks ago](https://wordpress.org/support/topic/filter-by-attributes-not-working-properly/#post-18510252)
 * Can someone assist? [@angelagrey](https://wordpress.org/support/users/angelagrey/)
 *  [angelagrey](https://wordpress.org/support/users/angelagrey/)
 * (@angelagrey)
 * [9 months, 3 weeks ago](https://wordpress.org/support/topic/filter-by-attributes-not-working-properly/#post-18512198)
 * Hello,
 * Thank you for reaching out to us.
 * Could you please [create a support ticket](https://villatheme.com/knowledge-base/how-to-create-tickets-on-villathemes-forum/)
   on this [Support Forum](https://villatheme.com/supports/forum/presale/)? I need
   to take a direct look.
 * Best regards.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Filter by attributes not working properly’ is closed to new replies.

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## Tags

 * [filter by attributes](https://wordpress.org/support/topic-tag/filter-by-attributes/)

 * 2 replies
 * 2 participants
 * Last reply from: [angelagrey](https://wordpress.org/support/users/angelagrey/)
 * Last activity: [9 months, 3 weeks ago](https://wordpress.org/support/topic/filter-by-attributes-not-working-properly/#post-18512198)
 * Status: not resolved