Filter is not showing

maomarketplace
(@maomarketplace)

5 years, 9 months ago

I made a single filter and put it at left sidebar here https://prettify.ru/shop/ As a result: no filters are visible on page.
Actually I put it there even twice: as AAPF Single filter widget and as shortcode [br_filter_single filter_id=161]
Could you please help me in troubleshooting?

The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 16 total)

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Plugin Author RazyRx
(@razyrx)

5 years, 9 months ago

Hello,

Please check information about filters in admin bar https://imgur.com/a/4cFoeML

Regards,
Oleg

Thread Starter maomarketplace
(@maomarketplace)

5 years, 9 months ago

@razyrx Thanks for reply, тезка 🙂
I have no that menu in admin bar. Can you please suggest how can I have this menu enable?

BR,
Oleg

Plugin Author RazyRx
(@razyrx)

5 years, 9 months ago

Hello @maomarketplace,

If you do not have this menu, then it means shortcode or widget not executed, please check that some other widget can be displayed in same place where filters.

Regards,
Oleg

Thread Starter maomarketplace
(@maomarketplace)

5 years, 8 months ago

@razyrx I have no other widgets on a sidebar besides Advanced AJAX Product Filters and its shortcode
BR,
Oleg

Plugin Author Dmytro Holovnia
(@dholovnia)

5 years, 8 months ago

I have no other widgets on a sidebar besides Advanced AJAX Product Filters – please add some other widget and check if sidebar is working at all.

Regards,
Dima

Thread Starter maomarketplace
(@maomarketplace)

5 years, 8 months ago

@dholovnia Just I’ve added calendar and cart widgets. They works fine.
https://prettify.ru/shop/

BR,
Oleg

Plugin Author RazyRx
(@razyrx)

5 years, 8 months ago

Hello,

Please enable DEBUG MODE in admin area -> BeRocket -> Account Keys

Regards,
Oleg1

Thread Starter maomarketplace
(@maomarketplace)

5 years, 8 months ago

@razyrx Done. There are no errors in error log

Plugin doesn’t have any errors

Plugin Author RazyRx
(@razyrx)

5 years, 8 months ago

Hello,

It seems this page do not have filters at all.
How did you add filters to the page?

Regards,
Oleg
Thread Starter maomarketplace
(@maomarketplace)

5 years, 8 months ago
How did you add filters to the page?

Appearance -> Widgets -> add AAPF Single filter to sidebar
Please refer to screenshot attached
https://ibb.co/LQG6qZp
- This reply was modified 5 years, 8 months ago by maomarketplace.
- This reply was modified 5 years, 8 months ago by maomarketplace.
Plugin Author RazyRx
(@razyrx)

5 years, 8 months ago

Hello,

Please provide screenshot of filter edit page.

Regards,
Oleg

Thread Starter maomarketplace
(@maomarketplace)

5 years, 8 months ago

Please provide screenshot of filter edit page.

Here are you go https://ibb.co/MgzCGK1

BR,
Oleg

Plugin Author RazyRx
(@razyrx)

5 years, 8 months ago

Hello,

This filters will be displayed only on selected products category pages, but https://prettify.ru/shop/ is default shop page.

Please try to remove all conditions, then it must be displyed on all pages.

Regards,
Oleg

Thread Starter maomarketplace
(@maomarketplace)

5 years, 8 months ago

@razyrx Thanks a lot for your feedback.
How can I hide filter on product pages (pages like this https://prettify.ru/product/babe-blue-gum-mud-mask/ )?

Thread Starter maomarketplace
(@maomarketplace)

5 years, 8 months ago

@razyrx @dholovnia Can you please suugest how to hide filter on product pages (pages like this https://prettify.ru/product/babe-blue-gum-mud-mask/ )?

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