Title: Filter using rating
Last modified: March 12, 2018

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# Filter using rating

 *  [tbarlow](https://wordpress.org/support/users/tbarlow/)
 * (@tbarlow)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/filter-using-rating/)
 * We use ultimate member plugin in our site. But we have facing problem when do
   the filter using rating. We rate several students. But when we filter using rating,
   it does not fetch those students. It shows “We are sorry. We cannot find any 
   users who match your search criteria.”
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ffilter-using-rating%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Ultimate Member Support](https://wordpress.org/support/users/ultimatemembersupport/)
 * (@ultimatemembersupport)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/filter-using-rating/#post-10073708)
 * Hi [@tbarlow](https://wordpress.org/support/users/tbarlow/),
 * If you have purchased our User reviews extension or our bundle and you need help,
   you will need to submit a support ticket via our website as we are only allowed
   to provide support on this forum for the free plugin hosted on the wordpress.
   org website.
 * Submitting a ticket via our website will guarantee a much faster response as 
   we only answer questions on this forum after we have taken care of our paying
   customers.
 * To submit a ticket, please [login ](http://ultimatemember.com/login/)to our website
   using the email used on checkout and go to this page:
 * [https://ultimatemember.com/support/ticket/](https://ultimatemember.com/support/ticket/)
 * Regards.
 *  Thread Starter [tbarlow](https://wordpress.org/support/users/tbarlow/)
 * (@tbarlow)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/filter-using-rating/#post-10081287)
 * We have purchased the extension for user review. This key is for one site. If
   we use the key in a test site and after test we remove the key. Then if we again
   use the in my live site will my key work?

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Filter using rating’ is closed to new replies.

 * ![](https://ps.w.org/ultimate-member/assets/icon-256x256.png?rev=3160947)
 * [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin](https://wordpress.org/plugins/ultimate-member/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ultimate-member/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ultimate-member/)
 * [Active Topics](https://wordpress.org/support/plugin/ultimate-member/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ultimate-member/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ultimate-member/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [tbarlow](https://wordpress.org/support/users/tbarlow/)
 * Last activity: [8 years, 2 months ago](https://wordpress.org/support/topic/filter-using-rating/#post-10081287)
 * Status: not resolved