Filters will not executed (sometimes)

  • Resolved Kunzilla

    (@kunzilla)


    7 years, 2 months ago

    Hi,

    thanks for the plugin. I want to buy the elit version soon, but i have many small problems with the plugin.

    Sometimes, when i want to filter the products by the product category, the filter won’t be executed. All products are still in the feed. (I try’ed a lot with edits, add new one etc.)

    AND: When i want to filter by a attribute (color for example), the feed show everything too.

    The “Processing” status makes no sense sometimes. Sometimes it shows “running”, in another second “ready” and after a reload it shows “running” again.

    Hope you can help!

Viewing 2 replies - 1 through 2 (of 2 total)
  • evavangelooven

    (@evavangelooven)

    7 years, 2 months ago

    Hi kunzilla,

    Thanks for using our plugin and reaching out to us.

    Would you be so kind as to reach out to us by email on [email protected]? We will take it from there.

    Make sure you reference this topic in your email.

    All the best
    Eva

    evavangelooven

    (@evavangelooven)

    7 years, 1 month ago

    Assuming the issue at hand has been resolved and our support is no longer needed I am going to close this topic for housekeeping reasons.

    Please feel free to reach out again whenever you need our help.

    All the best,
    Eva

Viewing 2 replies - 1 through 2 (of 2 total)

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