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* If not the [firebase error] what would you recommend? * Plugin Author [Dale Nguyen](https://wordpress.org/support/users/hanthuy/) * (@hanthuy) * [4 years, 5 months ago](https://wordpress.org/support/topic/firebase-error/#post-15176213) * Hi [@mmw562](https://wordpress.org/support/users/mmw562/), I’m not sure. Can you send a link or images? * Which steps lead to the error? * Thread Starter [mmw562](https://wordpress.org/support/users/mmw562/) * (@mmw562) * [4 years, 5 months ago](https://wordpress.org/support/topic/firebase-error/#post-15185207) * The only steps that lead to the error are trying to log in. It’s inconsistent– doesn’t happen every time. I’ve gotten different error messages that I don’t want shown to the user. I have attached the error I’m getting – exactly as it looks on the front end. I am currently using the [firebase_error] shortcode, which you recommended against? In its place, what would you recommend? * Image: [https://ibb.co/whmmXkL](https://ibb.co/whmmXkL) * Plugin Author [Dale Nguyen](https://wordpress.org/support/users/hanthuy/) * (@hanthuy) * [4 years, 5 months ago](https://wordpress.org/support/topic/firebase-error/#post-15185773) * Which authentication shortcode that you’re using? Can you send me your login page? I can run some tests with it. * Thread Starter [mmw562](https://wordpress.org/support/users/mmw562/) * (@mmw562) * [4 years, 5 months ago](https://wordpress.org/support/topic/firebase-error/#post-15185958) * Here you go: * [firebase_login button_text=’Signin’] * [https://jobtown.com/login/](https://jobtown.com/login/) * Plugin Author [Dale Nguyen](https://wordpress.org/support/users/hanthuy/) * (@hanthuy) * [4 years, 5 months ago](https://wordpress.org/support/topic/firebase-error/#post-15186214) * Hi [@mmw562](https://wordpress.org/support/users/mmw562/), if you can remove the error shortcode if you don’t want to show them any. Or try with the social login shortcode. * [https://firebase-wordpress-docs.readthedocs.io/en/latest/auth/work-with-firebaseui-web.html](https://firebase-wordpress-docs.readthedocs.io/en/latest/auth/work-with-firebaseui-web.html) * I tried to log in with a new account, haven’t received the error yet. Not sure how it’s triggered. * Thread Starter [mmw562](https://wordpress.org/support/users/mmw562/) * (@mmw562) * [4 years, 5 months ago](https://wordpress.org/support/topic/firebase-error/#post-15188476) * Hello Dale, * I DO want to show them errors such as ‘User not found’ or something like that if they are not entering the right email, etc. What I DONT want is the ugly errors like the one I shared. Is there a way to customize or use some other way to return errors that doesn’t look like my database/site has crashed? * Plugin Author [Dale Nguyen](https://wordpress.org/support/users/hanthuy/) * (@hanthuy) * [4 years, 5 months ago](https://wordpress.org/support/topic/firebase-error/#post-15192622) * Hi [@mmw562](https://wordpress.org/support/users/mmw562/), the login can be updated in order to improve the message. It will take a bit of time. I will add this to the backlog. * Thread Starter [mmw562](https://wordpress.org/support/users/mmw562/) * (@mmw562) * [4 years, 5 months ago](https://wordpress.org/support/topic/firebase-error/#post-15193734) * That would be super helpful! Thanks so much for your work. * Plugin Author [Dale Nguyen](https://wordpress.org/support/users/hanthuy/) * (@hanthuy) * [4 years, 5 months ago](https://wordpress.org/support/topic/firebase-error/#post-15193787) * [@mmw562](https://wordpress.org/support/users/mmw562/) meanwhile, you can try the Email login of firebaseui. It has its own error features + multilingual, so you can remove firebase_error shortcode. * [https://firebase-wordpress-docs.readthedocs.io/en/latest/auth/work-with-firebaseui-web.html](https://firebase-wordpress-docs.readthedocs.io/en/latest/auth/work-with-firebaseui-web.html) * Plugin Author [Dale Nguyen](https://wordpress.org/support/users/hanthuy/) * (@hanthuy) * [4 years, 4 months ago](https://wordpress.org/support/topic/firebase-error/#post-15221528) * Hi [@mmw562](https://wordpress.org/support/users/mmw562/), I updated the plugin with new error handling. Can you give it a try? Viewing 14 replies - 1 through 14 (of 14 total) The topic ‘[firebase error]’ is closed to new replies. *  * [Integrate Firebase](https://wordpress.org/plugins/integrate-firebase/) * [Frequently Asked Questions](https://wordpress.org/plugins/integrate-firebase/#faq) * [Support Threads](https://wordpress.org/support/plugin/integrate-firebase/) * [Active Topics](https://wordpress.org/support/plugin/integrate-firebase/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/integrate-firebase/unresolved/) * [Reviews](https://wordpress.org/support/plugin/integrate-firebase/reviews/) * 14 replies * 2 participants * Last reply from: [Dale Nguyen](https://wordpress.org/support/users/hanthuy/) * Last activity: [4 years, 4 months ago](https://wordpress.org/support/topic/firebase-error/#post-15221528) * Status: resolved