Title: Firewall cannot be disabled
Last modified: August 31, 2016

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# Firewall cannot be disabled

 *  Resolved [BeeCee](https://wordpress.org/support/users/csigncsign/)
 * (@csigncsign)
 * [10 years ago](https://wordpress.org/support/topic/firewall-cannot-be-disabled/)
 * Hi,
 * I’m using newest WP as multisite, newest Wordfence, networkwide enabled.
    I tried
   to disable the firewall at its settings page, saved this, but as soon as I refresh
   the page, it is enabled again: [http://screencloud.net/v/oIp9](http://screencloud.net/v/oIp9).
 * How can I disble the firewall so that it stays disabled?
    Thanks.
 * [https://wordpress.org/plugins/wordfence/](https://wordpress.org/plugins/wordfence/)

Viewing 9 replies - 1 through 9 (of 9 total)

 *  [wfasa](https://wordpress.org/support/users/wfasa/)
 * (@wfasa)
 * [10 years ago](https://wordpress.org/support/topic/firewall-cannot-be-disabled/#post-7432971)
 * Hello csigncsign,
    it sounds like Wordfence is unable to save your configurations.
   As a first measure could you try disabling and then enabling the plugin again?
 *  Thread Starter [BeeCee](https://wordpress.org/support/users/csigncsign/)
 * (@csigncsign)
 * [10 years ago](https://wordpress.org/support/topic/firewall-cannot-be-disabled/#post-7432972)
 * yes, I’ve already done this. I’ve also disabled all other plugins.
    Wordfence
   don’t let me save the disabling of firewall, and I cannot save it, if I set the
   setting to “learning mode”.
 *  [wfasa](https://wordpress.org/support/users/wfasa/)
 * (@wfasa)
 * [10 years ago](https://wordpress.org/support/topic/firewall-cannot-be-disabled/#post-7433052)
 * Hello,
    could you possibly check your servers error logs and see if we can get
   any clues from there? The error logs are usually available via your hosts web
   administration panel.
 *  Thread Starter [BeeCee](https://wordpress.org/support/users/csigncsign/)
 * (@csigncsign)
 * [10 years ago](https://wordpress.org/support/topic/firewall-cannot-be-disabled/#post-7433054)
 * Hi,
 * my error log is empty. I have moved to a new hoster 2 weeks ago and still there
   is no error mentioned in the server’s error log.
 *  [wfasa](https://wordpress.org/support/users/wfasa/)
 * (@wfasa)
 * [10 years ago](https://wordpress.org/support/topic/firewall-cannot-be-disabled/#post-7433058)
 * csigncsign, are you using the latest version of Wordfence?
 *  Thread Starter [BeeCee](https://wordpress.org/support/users/csigncsign/)
 * (@csigncsign)
 * [10 years ago](https://wordpress.org/support/topic/firewall-cannot-be-disabled/#post-7433059)
 * yes, of course, I allways update immediately
 *  [wfasa](https://wordpress.org/support/users/wfasa/)
 * (@wfasa)
 * [10 years ago](https://wordpress.org/support/topic/firewall-cannot-be-disabled/#post-7433067)
 * Thanks. You already said that in your first message I see now. Sorry about that!
   If you check in the root of your site can you find some Wordfence WAF definitions
   in .htaccess and/or a file called .user.ini?
 *  Thread Starter [BeeCee](https://wordpress.org/support/users/csigncsign/)
 * (@csigncsign)
 * [10 years ago](https://wordpress.org/support/topic/firewall-cannot-be-disabled/#post-7433068)
 * yes, I have them.
 *  [wfasa](https://wordpress.org/support/users/wfasa/)
 * (@wfasa)
 * [10 years ago](https://wordpress.org/support/topic/firewall-cannot-be-disabled/#post-7433092)
 * Hello again,
    sorry for the late reply. We have recently expanded [this page](https://docs.wordfence.com/en/My_options_don%27t_save._How_can_I_fix_that%3F)
   in our documentation. Could you have a look at it and see if anything helps?

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Firewall cannot be disabled’ is closed to new replies.

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 * 9 replies
 * 2 participants
 * Last reply from: [wfasa](https://wordpress.org/support/users/wfasa/)
 * Last activity: [10 years ago](https://wordpress.org/support/topic/firewall-cannot-be-disabled/#post-7433092)
 * Status: resolved