Title: Firewall update errors
Last modified: January 23, 2022

---

# Firewall update errors

 *  Resolved [nadezhdakhachaturova](https://wordpress.org/support/users/nadezhdakhachaturova/)
 * (@nadezhdakhachaturova)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/firewall-update-errors/)
 * Hello! The site was moved to another directory. Now there is an error in the 
   console. What do you recommend to do?
    “2022-01-23 08:11:05: Обновление фаервола:
   Can not to make FW dir. Unknown reason. Обратиться в техподдержку в любое время
   можно здесь:”
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ffirewall-update-errors%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Support [amagsumov](https://wordpress.org/support/users/amagsumov/)
 * (@amagsumov)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/firewall-update-errors/#post-15282591)
 * Hello [@nadezhdakhachaturova](https://wordpress.org/support/users/nadezhdakhachaturova/)
 * Please set the rights ‘777: read and write’ to the plugin folder /wp-content/
   plugins/security-malware-firewall on your webserver.
 * After that press the button ‘Synchronize with cloud’ in the plugin settings:
 * WordPress Admin Page —> Settings —> Security by CleanTalk
 * Did it help?
 *  Thread Starter [nadezhdakhachaturova](https://wordpress.org/support/users/nadezhdakhachaturova/)
 * (@nadezhdakhachaturova)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/firewall-update-errors/#post-15282700)
 * Hello! Changed the permissions on the plugin folder to 777. Checkboxes are on
   all checkboxes. Apply recursively to all plugin files and directories. So far
   it hasn’t helped.
 *  Plugin Support [amagsumov](https://wordpress.org/support/users/amagsumov/)
 * (@amagsumov)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/firewall-update-errors/#post-15282726)
 * Please do the following:
 * 1. Enter the Security by Cleantalk plugin settings. (WordPress Dashboard -> Settings-
   > Security by Cleantalk -> General settings tab)
 * 2. Check the last settings “Complete deactivation” and save changes.
 * 3. Deactivate the plugin on the “Plugins” page in WordPress Dashboard.
 * 4. Reactivate the plugin.
 * 5. Proceed to the plugin’s settings and enter your access key. (See item 1.)
 * 6. Press the button ‘Synchronize with cloud’ in the plugin settings.
 * If it doesn’t help, please contact us via our support system:
    [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open)
 * Thank you.
 *  Thread Starter [nadezhdakhachaturova](https://wordpress.org/support/users/nadezhdakhachaturova/)
 * (@nadezhdakhachaturova)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/firewall-update-errors/#post-15282880)
 * Deactivation and subsequent activation of the plugin did not help. I had to open
   a ticket in my account.
 *  Plugin Support [amagsumov](https://wordpress.org/support/users/amagsumov/)
 * (@amagsumov)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/firewall-update-errors/#post-15282907)
 * [@nadezhdakhachaturova](https://wordpress.org/support/users/nadezhdakhachaturova/)
 * We’ve replied to your ticket:
    [https://cleantalk.org/my/support](https://cleantalk.org/my/support)
 * Let’s continue our conversation there.
 * Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Firewall update errors’ is closed to new replies.

 * ![](https://ps.w.org/security-malware-firewall/assets/icon-256x256.gif?rev=3518712)
 * [Security Plugin, Firewall & Malware Scanner with Auto Removal](https://wordpress.org/plugins/security-malware-firewall/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/security-malware-firewall/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/security-malware-firewall/)
 * [Active Topics](https://wordpress.org/support/plugin/security-malware-firewall/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/security-malware-firewall/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/security-malware-firewall/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [amagsumov](https://wordpress.org/support/users/amagsumov/)
 * Last activity: [4 years, 4 months ago](https://wordpress.org/support/topic/firewall-update-errors/#post-15282907)
 * Status: resolved