Title: First Backup Error Last modified: January 27, 2021 --- # First Backup Error * Resolved [asmuthb](https://wordpress.org/support/users/asmuthb/) * (@asmuthb) * [5 years, 4 months ago](https://wordpress.org/support/topic/first-backup-error/) * [STEP] [2021-01-27 07:38:49] Initializing backup… [INFO] [2021-01-27 07:38:49] Backup & Migration version: 1.0.7 [INFO] [2021-01-27 07:38:49] Site which will be backed up: [https://www.cpap-store.eu](https://www.cpap-store.eu) [INFO] [ 2021-01-27 07:38:49] PHP Version: 7.4.14 [INFO] [2021-01-27 07:38:49] Web server: Apache [INFO] [2021-01-27 07:38:49] Max execution time (in seconds): 0 [INFO][ 2021-01-27 07:38:49] Checking if backup dir is writable… [INFO] [2021-01-27 07: 38:49] Initializing custom error handler [INFO] [2021-01-27 07:38:49] Premium plugin is enabled and activated [SUCCESS] [2021-01-27 07:38:49] Yup it is writable…[ STEP] [2021-01-27 07:38:49] Scanning files… [STEP] [2021-01-27 07:38:49] Checking free space, reserving… [INFO] [2021-01-27 07:38:49] Requires at least 1840817857 bytes. [INFO] [2021-01-27 07:38:49] Disk free space function is not disabled – using… [SUCCESS] [2021-01-27 07:38:49] There is 1,611,799.85 MB free. [SUCCESS][ 2021-01-27 07:38:49] Great! We have enough space. [SUCCESS] [2021-01-27 07:38: 49] Confirmed, there is more than enough space, checked: 1840817857 bytes [INFO][ 2021-01-27 07:38:49] Scanning done – found 22904 files… [SUCCESS] [2021-01-27 07:38:49] Backup initialized… [STEP] [2021-01-27 07:38:49] Initializing archiving system… [SUCCESS] [2021-01-27 07:38:49] Archive system initialized… [STEP] [2021- 01-27 07:38:49] Preparing map of files… [SUCCESS] [2021-01-27 07:38:49] Files prepared. [INFO] [2021-01-27 07:38:49] Starting compression process… [STEP] [ 2021-01-27 07:38:49] Smart memory calculation… [INFO] [2021-01-27 07:38:49] There is 256 MBs of memory to use [SUCCESS] [2021-01-27 07:38:49] Setting the safe limit to 64 MB [STEP] [2021-01-27 07:38:49] Making database backup [INFO] [2021- 01-27 07:38:49] Iterating database… [SUCCESS] [2021-01-27 07:38:51] Database backup finished [STEP] [2021-01-27 07:38:51] Making archive [INFO] [2021-01-27 07:38:51] Compressing… [INFO] [2021-01-27 07:38:51] Using PclZip to create Backup( forced) [INFO] [2021-01-27 07:38:52] Milestone: 1000/22904 [INFO] [2021-01-27 07:38:52] Milestone: 2000/22904 [INFO] [2021-01-27 07:38:53] Milestone: 3000/ 22904 [INFO] [2021-01-27 07:38:54] Milestone: 4000/22904 [INFO] [2021-01-27 07: 38:55] Milestone: 5000/22904 [INFO] [2021-01-27 07:38:56] Milestone: 6000/22904[ INFO] [2021-01-27 07:38:56] Milestone: 7000/22904 [INFO] [2021-01-27 07:38:57] Milestone: 8000/22904 [INFO] [2021-01-27 07:38:58] Milestone: 9000/22904 [INFO][ 2021-01-27 07:38:59] Milestone: 10000/22904 [INFO] [2021-01-27 07:39:00] Milestone: 11000/22904 [INFO] [2021-01-27 07:39:01] Milestone: 12000/22904 [INFO] [2021- 01-27 07:39:02] Milestone: 13000/22904 [INFO] [2021-01-27 07:39:05] Milestone: 14000/22904 [INFO] [2021-01-27 07:39:06] Milestone: 15000/22904 [INFO] [2021- 01-27 07:39:08] Milestone: 16000/22904 [INFO] [2021-01-27 07:39:09] Milestone: 17000/22904 [INFO] [2021-01-27 07:39:12] Milestone: 18000/22904 [INFO] [2021- 01-27 07:39:17] Milestone: 19000/22904 [INFO] [2021-01-27 07:39:30] Milestone: 20000/22904 [DOWNLOAD GENERATED] File downloaded on (server time): 2021-01-27 07:39:35 [DOWNLOAD GENERATED] Last update (seconds): 5 seconds ago [DOWNLOAD GENERATED] Last update (date): 2021-01-27 07:39:30 Viewing 5 replies - 1 through 5 (of 5 total) * Plugin Support [backupsupport](https://wordpress.org/support/users/backupsupport/) * (@backupsupport) * [5 years, 4 months ago](https://wordpress.org/support/topic/first-backup-error/#post-13969399) * Hi [@asmuthb](https://wordpress.org/support/users/asmuthb/) * My apologies for such a late reply, we had some technical issues. But now I am fully responsible to help you 🙂 * We recently released a new beta with a new option that may solve your issue. * To activate the timeout bypass, please try to enable: „Bypass web server limits” option, you can find it at the bottom of the „Other options” section in our plugin’s settings page. * Also please try to exclude all non-important files from the backups and files that are not desired to be backed up (e.g. Backups from other plugins, cache files, node_modules folder) * You can download the version mentioned above here: [https://backupbliss.com/downloads/plugins/bmi-betas/backup-backup-1.0.7.992.zip](https://backupbliss.com/downloads/plugins/bmi-betas/backup-backup-1.0.7.992.zip) * Let us know if that solves your issue Thank you * Thread Starter [asmuthb](https://wordpress.org/support/users/asmuthb/) * (@asmuthb) * [5 years, 4 months ago](https://wordpress.org/support/topic/first-backup-error/#post-13973849) * Many thanks for your quick response. I installed the new version. Now I have this error! * Many thanks again Cheers, Bernhard * [STEP] [2021-01-29 06:38:51] Initializing backup… [INFO] [2021-01-29 06:38:51] Backup & Migration version: 1.0.7.992 [INFO] [2021-01-29 06:38:51] Site which will be backed up: [https://www.cpap-store.eu](https://www.cpap-store.eu) [INFO][ 2021-01-29 06:38:51] PHP Version: 7.4.14 [INFO] [2021-01-29 06:38:51] Web server: Apache [INFO] [2021-01-29 06:38:51] Max execution time (in seconds): 259200 [ INFO] [2021-01-29 06:38:51] Checking if backup dir is writable… [INFO] [2021- 01-29 06:38:51] Initializing custom error handler [INFO] [2021-01-29 06:38:51] Premium plugin is enabled and activated [SUCCESS] [2021-01-29 06:38:51] Yup it is writable… [STEP] [2021-01-29 06:38:51] Scanning files… [WARN] [2021-01-29 06:38:51] This file is quite big consider to exclude it, if backup fails: /homepages/ 5/d852893401/htdocs/clickandbuilds/CommingSoon/wp-content/ai1wm-backups/www.cpap- store.eu-20201213-074639-0n9843.wpress (239.4 MB) [WARN] [2021-01-29 06:38:51] This file is quite big consider to exclude it, if backup fails: /homepages/5/ d852893401/htdocs/clickandbuilds/CommingSoon/wp-content/ai1wm-backups/www.cpap- store.eu-20210125-094409-8axn6x.wpress (614.15 MB) [STEP] [2021-01-29 06:38:51] Checking free space, reserving… [INFO] [2021-01-29 06:38:51] Requires at least 1534505859 bytes. [1.43 GB] [INFO] [2021-01-29 06:38:51] Disk free space function is not disabled – using… [INFO] [2021-01-29 06:38:51] Checking this path/partition:/ homepages/5/d852893401/htdocs/clickandbuilds/CommingSoon/wp-content/backup-migration/ backups [SUCCESS] [2021-01-29 06:38:51] There is 1,601,828.17 MB free. [1.53 TB] [SUCCESS] [2021-01-29 06:38:51] Great! We have enough space. [SUCCESS] [2021- 01-29 06:38:51] Confirmed, there is more than enough space, checked: 1534505859 bytes [INFO] [2021-01-29 06:38:51] Scanning done – found 4666 files… [SUCCESS][ 2021-01-29 06:38:51] Backup initialized… [STEP] [2021-01-29 06:38:51] Initializing archiving system… [SUCCESS] [2021-01-29 06:38:51] Archive system initialized…[ STEP] [2021-01-29 06:38:51] Preparing map of files… [SUCCESS] [2021-01-29 06: 38:51] Files prepared. [INFO] [2021-01-29 06:38:51] Starting compression process…[ STEP] [2021-01-29 06:38:51] Smart memory calculation… [INFO] [2021-01-29 06:38: 51] There is 384 MBs of memory to use [INFO] [2021-01-29 06:38:51] WordPress memory limit: 76.799999237061 MBs [SUCCESS] [2021-01-29 06:38:51] Setting the safe limit to 86 MB [STEP] [2021-01-29 06:38:51] Making database backup [INFO][ 2021-01-29 06:38:51] Iterating database… [INFO] [2021-01-29 06:38:52] Database size: 6.12 MB [SUCCESS] [2021-01-29 06:38:52] Database backup finished [STEP][ 2021-01-29 06:38:52] Making archive [INFO] [2021-01-29 06:38:52] Compressing…[ INFO] [2021-01-29 06:38:52] Using PclZip module to create the backup [INFO] [ 2021-01-29 06:38:52] Legacy setting: Using default modules depending on user server [INFO] [2021-01-29 06:38:52] Backup will run as single-request… [INFO][ 2021-01-29 06:38:52] Chunks contain 200 files. [INFO] [2021-01-29 06:38:59] Milestone: 1000/4666 [INFO] [2021-01-29 06:39:08] Milestone: 2000/4666 [DOWNLOAD GENERATED] File downloaded on (server time): 2021-01-29 06:39:33 [DOWNLOAD GENERATED] Last update (seconds): 22 seconds ago [DOWNLOAD GENERATED] Last update (date): 2021- 01-29 06:39:11 * Plugin Support [backupsupport](https://wordpress.org/support/users/backupsupport/) * (@backupsupport) * [5 years, 4 months ago](https://wordpress.org/support/topic/first-backup-error/#post-13975315) * Hi [@asmuthb](https://wordpress.org/support/users/asmuthb/) * I can see that you didn’t enable bypass option that I mentioned. Your issue is related to timeout set by your web server (probably 30 seconds). * > To activate the timeout bypass, please try to enable: > „Bypass web server > limits” option, you can find it at the bottom of the „Other options” section > in our plugin’s settings page. * Also I can see that you can exclude folder with other backups plese do that and exclude this path: /homepages/5/d852893401/htdocs/clickandbuilds/CommingSoon/ wp-content/ai1wm-backups * That should solve your issue 🙂 Let me know if you need more detailed steps. * Plugin Support [backupsupport](https://wordpress.org/support/users/backupsupport/) * (@backupsupport) * [5 years, 4 months ago](https://wordpress.org/support/topic/first-backup-error/#post-13999766) * Hello * As we didn’t hear from you anything for some time, we assume that the issue is solved. * If I am wrong, since you’re premium user feel free contact us via email where we can provide direct support [support (at) backupbliss dot com] 🙂 Thank you * Thread Starter [asmuthb](https://wordpress.org/support/users/asmuthb/) * (@asmuthb) * [5 years, 4 months ago](https://wordpress.org/support/topic/first-backup-error/#post-14000725) * Hi, * sorry for my delayed reply. * Works fine now. * Many thanks for your support. Viewing 5 replies - 1 through 5 (of 5 total) The topic ‘First Backup Error’ is closed to new replies. * ![](https://ps.w.org/backup-backup/assets/icon-128x128.png?rev=2995566) * [Backup Migration](https://wordpress.org/plugins/backup-backup/) * [Frequently Asked Questions](https://wordpress.org/plugins/backup-backup/#faq) * [Support Threads](https://wordpress.org/support/plugin/backup-backup/) * [Active Topics](https://wordpress.org/support/plugin/backup-backup/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/backup-backup/unresolved/) * [Reviews](https://wordpress.org/support/plugin/backup-backup/reviews/) * 5 replies * 2 participants * Last reply from: [asmuthb](https://wordpress.org/support/users/asmuthb/) * Last activity: [5 years, 4 months ago](https://wordpress.org/support/topic/first-backup-error/#post-14000725) * Status: resolved