Title: First Backup failed
Last modified: March 2, 2021

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# First Backup failed

 *  Resolved [Nigel](https://wordpress.org/support/users/theretiree/)
 * (@theretiree)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/first-backup-failed-2/)
 * This was my very first backup. I had tried Updraft and my first backup failed
   there. I did not like their suggestion that I would have to change the .htaccess
   file. That is above my pay grade.
 * The backup got to: 63% complete on archives and 79% Compression files. This is
   the debug information. For security reasons, I have not included the debug information,
   but I did copy it into a Word document, and I can send it to you if you give 
   me a more secure channel.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ffirst-backup-failed-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [happyAnt](https://wordpress.org/support/users/duongcuong96/)
 * (@duongcuong96)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/first-backup-failed-2/#post-14139238)
 * Hello [@theretiree](https://wordpress.org/support/users/theretiree/)
    Please 
   just remove your domain name in the log file, and all should be secure. After
   that, go to BackWPUp -> Logs -> Download the error log file then upload it to
   any cloud service then give me the link. Thank you!
 *  [happyAnt](https://wordpress.org/support/users/duongcuong96/)
 * (@duongcuong96)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/first-backup-failed-2/#post-14202550)
 * since we haven’t heard back from you, I’m going to mark it as resolved.
    If you’re
   still having problems, feel free to let us know 😉

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘First Backup failed’ is closed to new replies.

 * ![](https://ps.w.org/backwpup/assets/icon-256x256.png?rev=3236141)
 * [BackWPup – WordPress Backup & Restore Plugin](https://wordpress.org/plugins/backwpup/)
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 * 2 replies
 * 2 participants
 * Last reply from: [happyAnt](https://wordpress.org/support/users/duongcuong96/)
 * Last activity: [5 years, 2 months ago](https://wordpress.org/support/topic/first-backup-failed-2/#post-14202550)
 * Status: resolved