Title: First Time Error
Last modified: August 30, 2022

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# First Time Error

 *  Resolved [ed](https://wordpress.org/support/users/wesleysoccer/)
 * (@wesleysoccer)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/first-time-error/)
 * For the first time, I just received an error with using your plugin. No problems
   ever. Siteground is the host.
 * error: SMTP Error: Could not connect to SMTP host.
 * So random? Any help appreciated.

Viewing 1 replies (of 1 total)

 *  Plugin Support [Darshana](https://wordpress.org/support/users/darshanaw/)
 * (@darshanaw)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/first-time-error/#post-15970381)
 * Hi [@wesleysoccer](https://wordpress.org/support/users/wesleysoccer/),
 * Thanks for reaching out! The error indicates that your web server could not connect
   to your SMTP server.
 * If this is a random issue, please get in touch with your hosting support with
   the full error log, and they should be able to assist you further.
 * Please check **WP Mail SMTP -> Tools -> Debug Events** section to see error information.
 * I hope this helps. Thanks!

Viewing 1 replies (of 1 total)

The topic ‘First Time Error’ is closed to new replies.

 * ![](https://ps.w.org/wp-mail-smtp/assets/icon-256x256.png?rev=1755440)
 * [WP Mail SMTP by WPForms - The Most Popular SMTP and Email Log Plugin](https://wordpress.org/plugins/wp-mail-smtp/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-mail-smtp/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-mail-smtp/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-mail-smtp/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-mail-smtp/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-mail-smtp/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Darshana](https://wordpress.org/support/users/darshanaw/)
 * Last activity: [3 years, 9 months ago](https://wordpress.org/support/topic/first-time-error/#post-15970381)
 * Status: resolved