Title: FirstData WooCommerce Help
Last modified: May 15, 2023

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# FirstData WooCommerce Help

 *  Resolved [theshawncho](https://wordpress.org/support/users/theshawncho/)
 * (@theshawncho)
 * [3 years ago](https://wordpress.org/support/topic/firstdata-woocommerce-help/)
 * Hi there,
 * I need help with support on the FirstData WooCommerce extension that you are 
   labeled as the author of. I can’t seem to find where to open a ticket with you
   so I’m trying here.
 * We’ve had the FirstData plugin set up through Payeezy for over a year taking 
   transactions. All the sudden 3-4 days ago, transactions stopped going through.
   When you hit submit on the checkout, an error returns saying CC info is incorrect
   and there is a 500 error in the console that aren’t showing up in the access 
   logs on the server.
 * I’ve contacted Payeezy and our host and both have directed me to the plugin dev.
   If you could help or tell me how to get in contact with you for support I would
   really appreciate it.
 * Thanks!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ffirstdata-woocommerce-help%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [Max Rice](https://wordpress.org/support/users/maxrice/)
 * (@maxrice)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/firstdata-woocommerce-help/#post-16876413)
 * Hi! This support forum is for the NETbilling for WooCommerce plugin. Can you 
   send an email to [woosupport@atreus.io](https://wordpress.org/support/topic/firstdata-woocommerce-help/woosupport@atreus.io?output_format=md)
   and we can help you with the First Data plugin? thank you.

Viewing 1 replies (of 1 total)

The topic ‘FirstData WooCommerce Help’ is closed to new replies.

 * ![](https://ps.w.org/netbilling-for-woocommerce/assets/icon.svg?rev=3239747)
 * [NETbilling for WooCommerce](https://wordpress.org/plugins/netbilling-for-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/netbilling-for-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/netbilling-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/netbilling-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/netbilling-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/netbilling-for-woocommerce/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Max Rice](https://wordpress.org/support/users/maxrice/)
 * Last activity: [2 years, 10 months ago](https://wordpress.org/support/topic/firstdata-woocommerce-help/#post-16876413)
 * Status: resolved