Title: Flexslider problems
Last modified: March 19, 2021

---

# Flexslider problems

 *  Resolved [annaise](https://wordpress.org/support/users/annaise/)
 * (@annaise)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/flexslider-problems/)
 * The product gallery slider on my website isn’t displaying properly. The first
   image in the gallery is how it should look and that’s the product image, the 
   other images are gallery images itself. Images are now larger and lower quality.
   I can’t adjust the size without distrupting the product image. The thumbnails
   for some reason are now low quality as well (was normal quality with a plugin).
   Thank you
 *     ```
       ### WordPress Environment ###
   
       WordPress address (URL): https://staging.atypicalfitness.co.uk
       Site address (URL): https://staging.atypicalfitness.co.uk
       WC Version: 5.1.0
       REST API Version: ✔ 5.1.0
       WC Blocks Version: ✔ 4.4.3
       Action Scheduler Version: ✔ 3.1.6
       WC Admin Version: ✔ 2.0.2
       Log Directory Writable: ✔
       WP Version: 5.7
       WP Multisite: –
       WP Memory Limit: 256 MB
       WP Debug Mode: –
       WP Cron: ✔
       Language: en_US
       External object cache: –
   
       ### Server Environment ###
   
       Server Info: Apache
       PHP Version: 7.4.16
       PHP Post Max Size: 8 MB
       PHP Time Limit: 30
       PHP Max Input Vars: 1000
       cURL Version: 7.29.0
       NSS/3.53.1
   
       SUHOSIN Installed: –
       MySQL Version: 5.5.5-10.5.9-MariaDB
       Max Upload Size: 2 MB
       Default Timezone is UTC: ✔
       fsockopen/cURL: ✔
       SoapClient: ✔
       DOMDocument: ✔
       GZip: ✔
       Multibyte String: ✔
       Remote Post: ✔
       Remote Get: ✔
   
       ### Database ###
   
       WC Database Version: 5.1.0
       WC Database Prefix: atf123_
       Total Database Size: 10.32MB
       Database Data Size: 8.99MB
       Database Index Size: 1.33MB
       atf123_woocommerce_sessions: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
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       atf123_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
       atf123_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
       atf123_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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       atf123_cli_cookie_scan_url: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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       atf123_wc_order_stats: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
       atf123_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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       atf123_woo_shippment_provider: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
   
       ### Post Type Counts ###
   
       acf-field: 1
       acf-field-group: 1
       attachment: 51
       cookielawinfo: 23
       customize_changeset: 2
       faq: 10
       lgxcarousel: 1
       ml-slide: 3
       ml-slider: 1
       nav_menu_item: 25
       page: 12
       post: 4
       product: 3
       revision: 213
       shop_order: 11
       wpcf7_contact_form: 4
   
       ### Security ###
   
       Secure connection (HTTPS): ✔
       Hide errors from visitors: ✔
   
       ### Active Plugins (17) ###
   
       Advanced Custom Fields: by Elliot Condon – 5.9.5
       All in One SEO: by All in One SEO Team – 4.0.17
       All-in-One WP Migration: by ServMask – 7.39
       Autoptimize: by Frank Goossens (futtta) – 2.8.1
       Cloudflare: by Cloudflare
       Inc. – 4.3.0
   
       Contact Form 7: by Takayuki Miyoshi – 5.4
       GDPR Cookie Consent: by WebToffee – 2.0.1
       Custom Post Type UI: by WebDevStudios – 1.8.2
       Imagify: by WP Media – 1.9.14
       Klarna Order Management for WooCommerce: by klarna
       krokedil – 1.6.6
   
       Klarna Payments for WooCommerce: by krokedil
       klarna
       automattic – 2.4.2
   
       Post Types Order: by Nsp Code – 1.9.5.5
       Advanced Shipment Tracking for WooCommerce: by zorem – 3.2.2.2
       WooCommerce: by Automattic – 5.1.0
       Wordfence Security: by Wordfence – 7.4.14
       WooCommerce - World Options Shipping: by  – 4.5.2
       Multi-Step Checkout for WooCommerce: by SilkyPress – 2.15
   
       ### Inactive Plugins (1) ###
   
       Advanced Woocommerce Product Gallery Slider: by UnikInfotech – 1.0.0
   
       ### Settings ###
   
       API Enabled: –
       Force SSL: –
       Currency: GBP (£)
       Currency Position: left
       Thousand Separator: ,
       Decimal Separator: .
       Number of Decimals: 2
       Taxonomies: Product Types: external (external)
       grouped (grouped)
       simple (simple)
       variable (variable)
   
       Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
       exclude-from-search (exclude-from-search)
       featured (featured)
       outofstock (outofstock)
       rated-1 (rated-1)
       rated-2 (rated-2)
       rated-3 (rated-3)
       rated-4 (rated-4)
       rated-5 (rated-5)
   
       Connected to WooCommerce.com: –
   
       ### WC Pages ###
   
       Shop base: ❌ Page not set
       Cart: #43 - /cart/
       Checkout: #44 - /checkout/
       My account: #45 - /my-account/
       Terms and conditions: ❌ Page not set
   
       ### Theme ###
   
       Name: Atypical Fitness
       Version: 1.1
       Author URL: https://wordpress.org/
       Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
       WooCommerce Support: ✔
   
       ### Templates ###
   
       Overrides: atypicalfitness/woocommerce/archive-product.php
       atypicalfitness/woocommerce/auth/footer.php
       atypicalfitness/woocommerce/auth/form-grant-access.php
       atypicalfitness/woocommerce/auth/form-login.php
       atypicalfitness/woocommerce/auth/header.php
       atypicalfitness/woocommerce/cart/cart-empty.php
       atypicalfitness/woocommerce/cart/cart-item-data.php
       atypicalfitness/woocommerce/cart/cart-shipping.php
       atypicalfitness/woocommerce/cart/cart-totals.php
       atypicalfitness/woocommerce/cart/cart.php
       atypicalfitness/woocommerce/cart/cross-sells.php
       atypicalfitness/woocommerce/cart/mini-cart.php
       atypicalfitness/woocommerce/cart/proceed-to-checkout-button.php
       atypicalfitness/woocommerce/cart/shipping-calculator.php
       atypicalfitness/woocommerce/checkout/cart-errors.php
       atypicalfitness/woocommerce/checkout/form-billing.php
       atypicalfitness/woocommerce/checkout/form-checkout.php
       atypicalfitness/woocommerce/checkout/form-coupon.php
       atypicalfitness/woocommerce/checkout/form-login.php
       atypicalfitness/woocommerce/checkout/form-pay.php
       atypicalfitness/woocommerce/checkout/form-shipping.php
       atypicalfitness/woocommerce/checkout/order-receipt.php
       atypicalfitness/woocommerce/checkout/payment-method.php
       atypicalfitness/woocommerce/checkout/payment.php
       atypicalfitness/woocommerce/checkout/review-order.php
       atypicalfitness/woocommerce/checkout/terms.php
       atypicalfitness/woocommerce/checkout/thankyou.php
       atypicalfitness/woocommerce/content-product-cat.php
       atypicalfitness/woocommerce/content-product.php
       atypicalfitness/woocommerce/content-single-product.php
       atypicalfitness/woocommerce/content-widget-price-filter.php
       atypicalfitness/woocommerce/content-widget-product.php
       atypicalfitness/woocommerce/content-widget-reviews.php
       atypicalfitness/woocommerce/emails/admin-cancelled-order.php
       atypicalfitness/woocommerce/emails/admin-failed-order.php
       atypicalfitness/woocommerce/emails/admin-new-order.php
       atypicalfitness/woocommerce/emails/customer-completed-order.php
       atypicalfitness/woocommerce/emails/customer-invoice.php
       atypicalfitness/woocommerce/emails/customer-new-account.php
       atypicalfitness/woocommerce/emails/customer-note.php
       atypicalfitness/woocommerce/emails/customer-on-hold-order.php
       atypicalfitness/woocommerce/emails/customer-processing-order.php
       atypicalfitness/woocommerce/emails/customer-refunded-order.php
       atypicalfitness/woocommerce/emails/customer-reset-password.php
       atypicalfitness/woocommerce/emails/email-addresses.php
       atypicalfitness/woocommerce/emails/email-customer-details.php
       atypicalfitness/woocommerce/emails/email-downloads.php
       atypicalfitness/woocommerce/emails/email-footer.php
       atypicalfitness/woocommerce/emails/email-header.php
       atypicalfitness/woocommerce/emails/email-order-details.php
       atypicalfitness/woocommerce/emails/email-order-items.php
       atypicalfitness/woocommerce/emails/email-styles.php
       atypicalfitness/woocommerce/emails/plain/admin-cancelled-order.php
       atypicalfitness/woocommerce/emails/plain/admin-failed-order.php
       atypicalfitness/woocommerce/emails/plain/admin-new-order.php
       atypicalfitness/woocommerce/emails/plain/customer-completed-order.php
       atypicalfitness/woocommerce/emails/plain/customer-invoice.php
       atypicalfitness/woocommerce/emails/plain/customer-new-account.php
       atypicalfitness/woocommerce/emails/plain/customer-note.php
       atypicalfitness/woocommerce/emails/plain/customer-on-hold-order.php
       atypicalfitness/woocommerce/emails/plain/customer-processing-order.php
       atypicalfitness/woocommerce/emails/plain/customer-refunded-order.php
       atypicalfitness/woocommerce/emails/plain/customer-reset-password.php
       atypicalfitness/woocommerce/emails/plain/email-addresses.php
       atypicalfitness/woocommerce/emails/plain/email-customer-details.php
       atypicalfitness/woocommerce/emails/plain/email-downloads.php
       atypicalfitness/woocommerce/emails/plain/email-order-details.php
       atypicalfitness/woocommerce/emails/plain/email-order-items.php
       atypicalfitness/woocommerce/global/breadcrumb.php
       atypicalfitness/woocommerce/global/form-login.php
       atypicalfitness/woocommerce/global/quantity-input.php
       atypicalfitness/woocommerce/global/sidebar.php
       atypicalfitness/woocommerce/global/wrapper-end.php
       atypicalfitness/woocommerce/global/wrapper-start.php
       atypicalfitness/woocommerce/loop/add-to-cart.php
       atypicalfitness/woocommerce/loop/loop-end.php
       atypicalfitness/woocommerce/loop/loop-start.php
       atypicalfitness/woocommerce/loop/no-products-found.php
       atypicalfitness/woocommerce/loop/orderby.php
       atypicalfitness/woocommerce/loop/pagination.php
       atypicalfitness/woocommerce/loop/price.php
       atypicalfitness/woocommerce/loop/rating.php
       atypicalfitness/woocommerce/loop/result-count.php
       atypicalfitness/woocommerce/loop/sale-flash.php
       atypicalfitness/woocommerce/myaccount/dashboard.php
       atypicalfitness/woocommerce/myaccount/downloads.php
       atypicalfitness/woocommerce/myaccount/form-add-payment-method.php
       atypicalfitness/woocommerce/myaccount/form-edit-account.php
       atypicalfitness/woocommerce/myaccount/form-edit-address.php
       atypicalfitness/woocommerce/myaccount/form-login.php
       atypicalfitness/woocommerce/myaccount/form-lost-password.php
       atypicalfitness/woocommerce/myaccount/form-reset-password.php
       atypicalfitness/woocommerce/myaccount/lost-password-confirmation.php
       atypicalfitness/woocommerce/myaccount/my-account.php
       atypicalfitness/woocommerce/myaccount/my-address.php
       atypicalfitness/woocommerce/myaccount/my-downloads.php
       atypicalfitness/woocommerce/myaccount/my-orders.php
       atypicalfitness/woocommerce/myaccount/navigation.php
       atypicalfitness/woocommerce/myaccount/orders.php
       atypicalfitness/woocommerce/myaccount/payment-methods.php
       atypicalfitness/woocommerce/myaccount/view-order.php
       atypicalfitness/woocommerce/notices/error.php
       atypicalfitness/woocommerce/notices/notice.php
       atypicalfitness/woocommerce/notices/success.php
       atypicalfitness/woocommerce/order/form-tracking.php
       atypicalfitness/woocommerce/order/order-again.php
       atypicalfitness/woocommerce/order/order-details-customer.php
       atypicalfitness/woocommerce/order/order-details-item.php
       atypicalfitness/woocommerce/order/order-details.php
       atypicalfitness/woocommerce/order/order-downloads.php
       atypicalfitness/woocommerce/order/tracking.php
       atypicalfitness/woocommerce/product-searchform.php
       atypicalfitness/woocommerce/single-product/add-to-cart/external.php
       atypicalfitness/woocommerce/single-product/add-to-cart/grouped.php
       atypicalfitness/woocommerce/single-product/add-to-cart/simple.php
       atypicalfitness/woocommerce/single-product/add-to-cart/variable.php
       atypicalfitness/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php
       atypicalfitness/woocommerce/single-product/add-to-cart/variation.php
       atypicalfitness/woocommerce/single-product/meta.php
       atypicalfitness/woocommerce/single-product/photoswipe.php
       atypicalfitness/woocommerce/single-product/price.php
       atypicalfitness/woocommerce/single-product/product-attributes.php
       atypicalfitness/woocommerce/single-product/product-image.php
       atypicalfitness/woocommerce/single-product/product-thumbnails.php
       atypicalfitness/woocommerce/single-product/rating.php
       atypicalfitness/woocommerce/single-product/related.php
       atypicalfitness/woocommerce/single-product/review-meta.php
       atypicalfitness/woocommerce/single-product/review-rating.php
       atypicalfitness/woocommerce/single-product/review.php
       atypicalfitness/woocommerce/single-product/sale-flash.php
       atypicalfitness/woocommerce/single-product/share.php
       atypicalfitness/woocommerce/single-product/short-description.php
       atypicalfitness/woocommerce/single-product/stock.php
       atypicalfitness/woocommerce/single-product/tabs/additional-information.php
       atypicalfitness/woocommerce/single-product/tabs/description.php
       atypicalfitness/woocommerce/single-product/tabs/tabs.php
       atypicalfitness/woocommerce/single-product/title.php
       atypicalfitness/woocommerce/single-product/up-sells.php
       atypicalfitness/woocommerce/single-product-reviews.php
       atypicalfitness/woocommerce/single-product.php
       atypicalfitness/woocommerce/taxonomy-product-cat.php
       atypicalfitness/woocommerce/taxonomy-product-tag.php
   
       ### Action Scheduler ###
   
       Complete: 59
       Oldest: 2021-02-18 23:54:37 +0000
       Newest: 2021-03-19 22:01:44 +0000
   
       Failed: 1
       Oldest: 2021-02-09 01:49:54 +0000
       Newest: 2021-02-09 01:49:54 +0000
   
       Pending: 2
       Oldest: 2021-03-20 01:28:07 +0000
       Newest: 2021-03-20 21:30:40 +0000
   
       ### Status report information ###
   
       Generated at: 2021-03-19 22:38:30 +00:00
       ```
   
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fflexslider-problems%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Stef](https://wordpress.org/support/users/serafinnyc/)
 * (@serafinnyc)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/flexslider-problems/#post-14209730)
 * Thanks for providing a system status. Chances are you have a conflict with one
   of your overriding theme files.
 * Try using the Storefront theme and test with that. Disable a few plugins and 
   test as well. Make sure you have all your theme files up to date.
 *  Thread Starter [annaise](https://wordpress.org/support/users/annaise/)
 * (@annaise)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/flexslider-problems/#post-14211085)
 * Hello, I am deciding to go with a more custom solution as it seems that I might
   have to completely rework the store to get it to work properly. Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Flexslider problems’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504)
 * [WooCommerce](https://wordpress.org/plugins/woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [annaise](https://wordpress.org/support/users/annaise/)
 * Last activity: [5 years, 2 months ago](https://wordpress.org/support/topic/flexslider-problems/#post-14211085)
 * Status: resolved