Title: Floating Chat doesnt work
Last modified: May 22, 2020

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# Floating Chat doesnt work

 *  Resolved [jrsepul2000](https://wordpress.org/support/users/jrsepul2000/)
 * (@jrsepul2000)
 * [6 years ago](https://wordpress.org/support/topic/floating-chat-doesnt-work/)
 * HI, I INSTALLED PLUGIN WP Chat App AND FLOATING CHAT DOESNT WORK
 * Theme is AVADA, is there any conflict??
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ffloating-chat-doesnt-work%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [Ninja Team](https://wordpress.org/support/users/ninjateam/)
 * (@ninjateam)
 * [6 years ago](https://wordpress.org/support/topic/floating-chat-doesnt-work/#post-12908190)
 * Hi there,
 * Thanks for reaching out. Can you try remove the WA account out of the widget 
   and add again? Then clear both server and browser cache.
 * Let me know if this helps.
 * Best regards,
    Kelly

Viewing 1 replies (of 1 total)

The topic ‘Floating Chat doesnt work’ is closed to new replies.

 * ![](https://ps.w.org/wp-whatsapp/assets/icon-256x256.png?rev=2725670)
 * [WP Chat App](https://wordpress.org/plugins/wp-whatsapp/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-whatsapp/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-whatsapp/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-whatsapp/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-whatsapp/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-whatsapp/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Ninja Team](https://wordpress.org/support/users/ninjateam/)
 * Last activity: [6 years ago](https://wordpress.org/support/topic/floating-chat-doesnt-work/#post-12908190)
 * Status: resolved