Hi Mike
Which printer model are you using? I’m assuming TSP650II with HI0x interface?
If so, then it can be set to support the Unicode character set, which should fix your character issue.
Font scaling is also possible, but please understand that it is limited to multiples of the base width/height.
Unfortunately, the WordPress plugin is not able to use the star markup language, as that would require some non-php code to be installed on the server, difficult to implement in a plugin, especially for customers who don’t have full ssh access to their server.
Logo printing should already work, but the logo’s need to be installed into the printer FlashROM. The easiest way to do this is with the Windows StarPRNT software which you can download from http://starmicronics.com/support/default.aspx
Would you be willing to test the current development version of the plugin to resolve your issues? If so, please contact our European tech support ([email protected]) and ask to be passed on to me.
Hi
Thanks for getting back to my question so quickly. Since i started a conversation with support@ as well and got a reply there immediately i did not monitor this post anymore. Glad you guy’s at Star are paying close attention …
I use exactly the model you mention. And connecting it to woocommerce worked a charm.
Font scaling is music to my ears. Multiples of base width/height should work for me.
Logo printing is also understood now. Maybe it’s good to adjust the installation instructions for the plugin with that information.
Testing current development version would be nice. I expressed that to support@ as well now.
Looking forward.
Hi
Yes, I understand that you are talking with Alex on support, he has been in contact with me and added some products to our test site to show the problem with German characters. Unfortunately due to the Covid-19 issues we are all now working from home rather than in the same office, so we may be a little slower than usual but should be able to help you get everything resolved.
I am just updating the development version of the plugin to ensure that it selects the correct character set, and to demonstrate some font scaling. We will then briefly test and package it up for you.
Sounds awesome!! And thanks for the support in those challenging times. The project i am working on is supposed to help with orders for bakery’s so that customers can order rather then come to the bakery.
So thanks for your support.
In that case we are even more happy to help!
I’ve just sent an email link to the development version of our plugin. I think that it will resolve all of your issues, although you will still need to adapt the print layout to match exactly the results you need. Let us know if you have any difficulties.
Please try version 1.1.0 that has now gone live officially.
Once installed, check options and ensure that “UTF-8” text encoding is enabled.
Quick update to mark this thread as resolved. Of course please let us know if you have any further difficulties.
