Title: Forbidden Page when using forms
Last modified: August 30, 2016

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# Forbidden Page when using forms

 *  Resolved [Titanium Creative](https://wordpress.org/support/users/titanium-creative/)
 * (@titanium-creative)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/forbidden-page-when-using-forms/)
 * I have a client who is using CleanTalk with several custom forms (not a forms
   plugin). Everything was working great but last week they started getting Page
   Forbidden responses from CleanTalk when the forms were filled out.
 * I have temporarily disabled CleanTalk but I need to get it back on as soon as
   possible. I have no idea why this is happening or how to resolve it.
 * I also use CleanTalk on other sites and am not having issues on the other sites.
 * Thanks!
 * [https://wordpress.org/plugins/cleantalk-spam-protect/](https://wordpress.org/plugins/cleantalk-spam-protect/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Thread Starter [Titanium Creative](https://wordpress.org/support/users/titanium-creative/)
 * (@titanium-creative)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/forbidden-page-when-using-forms/#post-6640034)
 * I just ran a user check and MY ip is showing up as a spammer. What do I do? How
   do I whitelist myself and how do I get this cleared?
 *  Plugin Author [Denis Shagy](https://wordpress.org/support/users/shagimuratov/)
 * (@shagimuratov)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/forbidden-page-when-using-forms/#post-6640108)
 * Hello,
 * First of all go to Anti-spam log,
 * [https://cleantalk.org/my/show_requests?int=week](https://cleantalk.org/my/show_requests?int=week)
 * Then mark there your attempts to submit forms as “Not spam”. After that, within
   5-10 minutes your IP will be whitelisted at the client’s website.
 * Does it work?
 * Any way, please send to welcome at cleantalk dot org. The website URL, we will
   check our logs to resolve this issue completely.
 * Thank you!
 *  Thread Starter [Titanium Creative](https://wordpress.org/support/users/titanium-creative/)
 * (@titanium-creative)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/forbidden-page-when-using-forms/#post-6640116)
 * Denis,
 * Thanks! I just went to the black list and clicked remove IP from list to request
   removal of my ip.
 * Also upgraded from 5.26 o 5.27 and the issue seems to be resolved at this point.
 * Will send url next.
 * Thanks for a great easy to use plugin!!
 *  Plugin Author [Denis Shagy](https://wordpress.org/support/users/shagimuratov/)
 * (@shagimuratov)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/forbidden-page-when-using-forms/#post-6640142)
 * Great! Sure, please keep us up to date.
 * Thank you for feedback!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Forbidden Page when using forms’ is closed to new replies.

 * ![](https://ps.w.org/cleantalk-spam-protect/assets/icon-256x256.gif?rev=3539767)
 * [Anti-Spam by CleanTalk. Spam Firewall & protection](https://wordpress.org/plugins/cleantalk-spam-protect/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/cleantalk-spam-protect/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/cleantalk-spam-protect/)
 * [Active Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/cleantalk-spam-protect/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [Denis Shagy](https://wordpress.org/support/users/shagimuratov/)
 * Last activity: [10 years, 8 months ago](https://wordpress.org/support/topic/forbidden-page-when-using-forms/#post-6640142)
 * Status: resolved