form block is not working

  • Resolved haana

    (@haana)


    3 years, 9 months ago

    Why do I get an error message when I try to add the Form block:
    “This block has encountered an error and cannot be previewed.”

    The plugin is updated I’ve checked that.

Viewing 4 replies - 1 through 4 (of 4 total)
  • BSF – Sweta Kumari

    (@swetakumari)

    3 years, 9 months ago

    Hello @haana ,

    We’re sorry for the inconvenience caused to you. Also, we are thankful for your patience and readiness to help us fix things that we come across.

    I’d like to let you know that our developers have fixed this issue. Can you please update the plugin to the latest version 2.0.2?

    Let me know how it goes. Looking forward to hearing from you.`

    Thread Starter haana

    (@haana)

    3 years, 9 months ago

    Problem solved! thanks:)

    abidiscap

    (@abidiscap)

    3 years, 7 months ago

    Hello

    For some reason I’m not receiving the messages submited on the form at the email. Not sure why.

    I do have an email address introduced in “Actions” at the backend.

    Am I missing anything else?

    Thanks.

    BSF – Judith Pete

    (@judith0)

    3 years, 7 months ago

    Hello @abidiscap,

    Thanks for writing to us.

    Please verify you have set up SMTP on your site. Refer to this article – https://optinmonster.com/how-to-set-up-smtp-in-wordpress/

    I would like you to know that, while the form is coming from Spectra, in order to make the form work as expected, i.e. sending the submitted form, it relies on the hosting. This is not only happening with Spectra’s form but is also happening with other forms that are created using a third-party plugin.

    Please let us know how it goes.
    Have a good one!`

Viewing 4 replies - 1 through 4 (of 4 total)

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