Title: form broken?
Last modified: February 20, 2019

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# form broken?

 *  Resolved [paulinelephew](https://wordpress.org/support/users/paulinelephew/)
 * (@paulinelephew)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/form-broken/)
 * Hi, recaptcha v2 and plugin breaks my form, email won’t send, can I have help
   please?
    Thank you!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fform-broken%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [IQComputing](https://wordpress.org/support/users/iqcomputing/)
 * (@iqcomputing)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/form-broken/#post-11227587)
 * Hello,
 * Whenever we visit your website it gives us a 503 – Service Unavailable.
 * > The server is temporarily unable to service your request due to maintenance
   > downtime or capacity problems. Please try again later.
 * If this is the result of installing this plugin we will need further information
   such as other installed plugins or debug log information to help narrow down 
   what specifically caused this error.
 * Either way we suggest contacting your hosting provider to help bring your website
   back online. Once your website is online and your form is visible we may be able
   to assist you further.
 *  Plugin Author [IQComputing](https://wordpress.org/support/users/iqcomputing/)
 * (@iqcomputing)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/form-broken/#post-11229043)
 * We were able to pull up the website and submit a test submission that appeared
   to go through properly. You do have an “Acceptance” checkbox that is required
   to be checked before the form submits. This is a Contact Form 7 settings / field
   that controls this functionality though.
 * If you’re having trouble receiving email we suggest installing the [Flamingo Plugin](https://wordpress.org/plugins/flamingo/).
   Flamingo was written and is supported by the same developer of Contact Form 7(
   Takayuki Miyoshi) and will store your form submissions directly into the WordPress
   Admin Panel.
 * For additional help with submissions not reaching your inbox or form field related
   questions ( such as the Acceptance field ) we suggest reaching out to the [Contact Form 7 support forums](https://wordpress.org/support/plugin/contact-form-7/)
   to get the best help.
 * We will go ahead and mark this thread as resolved for now but should you have
   any questions or further issues with the functionality of this plugin please 
   reply back to this thread and we can assist you further!
 *  Thread Starter [paulinelephew](https://wordpress.org/support/users/paulinelephew/)
 * (@paulinelephew)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/form-broken/#post-11230552)
 * Hi thanks but not resolved!
    I have Flamingo, problem is not about receiving 
   the emails it’s getting the message “error – message not sent” when using your
   plugin
 *  Plugin Author [IQComputing](https://wordpress.org/support/users/iqcomputing/)
 * (@iqcomputing)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/form-broken/#post-11232014)
 * Hello,
 * We were not able to replicate the issue with the link provided above. Yesterday
   we successfully sent a test submissions. To help narrow down the cause of the
   issue I would suggest first disabling the Contact Form 7 – ReCaptcha v2 plugin
   and see if that solves the issue. If the form submits with out plugin disabled
   then we will need further information such as:
 *  – Installed plugins
    – What the active theme is
 * With the above information we may be able to replicate the issue. Additionally,
   you may want to install the [WordPress Health Check Plugin](https://wordpress.org/plugins/health-check/)
   which will allow you to safely ( and for your logged in user ) disable plugins
   until you come across the plugin causing the issue. The Health Check Plugin also
   allows you to switch themes to the default theme ( again, just for your logged
   in user ) to see if it’s possibly a theme conflict.
 * You may want to test this on a different computer or a different browser to make
   sure it’s not an browser extension issue. Any further information you feel will
   help us replicate the issue could be appreciated!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘form broken?’ is closed to new replies.

 * ![](https://ps.w.org/wpcf7-recaptcha/assets/icon.svg?rev=2003053)
 * [ReCaptcha v2 for Contact Form 7](https://wordpress.org/plugins/wpcf7-recaptcha/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wpcf7-recaptcha/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wpcf7-recaptcha/)
 * [Active Topics](https://wordpress.org/support/plugin/wpcf7-recaptcha/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wpcf7-recaptcha/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wpcf7-recaptcha/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [IQComputing](https://wordpress.org/support/users/iqcomputing/)
 * Last activity: [7 years, 3 months ago](https://wordpress.org/support/topic/form-broken/#post-11232014)
 * Status: resolved