Form builder error message

  • Resolved rogerosgood

    (@rogerosgood)


    7 years, 4 months ago

    Sign up forms are not working, as users always get an error message. I have tried to edit the forms or create a new form but whenever I go in to edit I get this message: “We’ve encountered an error. Reload the page and try again. If the error persists, please reach out to support.” So I am reaching out to support 🙂

    I saw a thread in a support forum that suggested clearing the API cache and I have done that.

    Thanks for your help!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 16 through 18 (of 18 total)
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  • Thread Starter rogerosgood

    (@rogerosgood)

    7 years, 4 months ago

    So I deleted the plug in, reinstalled it, and get the same error message when I try to set up a new form. Any other thoughts, suggestions? Is there another plugin that will do the same thing as yours?

    Plugin Contributor yikesitskevin

    (@yikesitskevin)

    7 years, 4 months ago

    At this point, my suggestion is to use another plugin, yes. I am not sure what’s going on with ours. There are a few other popular plugins, the most popular is definitely MC4WP. Download that and see if it fixes your problem.

    Sincerely sorry that these issues have come up for you, Roger.

    Harris

    (@harrispap)

    7 years, 3 months ago

    Same here!

Viewing 3 replies - 16 through 18 (of 18 total)
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