Title: Form Causing Errors & Information not sending
Last modified: February 22, 2019

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# Form Causing Errors & Information not sending

 *  Resolved [jhudson1215](https://wordpress.org/support/users/jhudson1215/)
 * (@jhudson1215)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/form-causing-errors-information-not-sending/)
 * I had someone signup on the form that i have this connected to. As they went 
   through on the link they said they filled it out but i check the google sheet
   and there was no information from them. So i went to the link as well and filled
   the form and it gave me a message ([https://jmp.sh/8FPhcRs](https://jmp.sh/8FPhcRs))–
   You can see what it said after i filled all the spaces in. I need to see how 
   to get this fixed ASAP. I just updated the plugin to see if that would help and
   it does not. The plugin says Active when i look at it in the dashboard. So i 
   am stuck as to why its not working now. Please help and let me know if someone
   can look at this or tell me how to get this fixed. When i click view log, there
   is nothing that pops up there.
 * *There are no error in the configuration -https://jmp.sh/2nFPAZw
 * Not sure what you mean by send you a screenshot of mail tab.
 * —————————————————————————————
    *What you all sent below*
 * Hello [@jhudson1215](https://wordpress.org/support/users/jhudson1215/)
 * First,
    I would like to suggest you that open a new ticket for the issue you 
   have, as you have posted under resolved topic, so its not good and we generally
   not checking resolved topics.
 * Second,
    It looks like may be your CF7 plugin is updated and may be you did not
   configured your contact form Mail Tab correctly, it happens as CF7 configuration
   changed in latest version, see if there is any error in configuration. So form
   is not submitting, unless form is not submitted, data will not go in excel sheet.
   Send me screenshot of mail tab and your page URL where this form is used.
 * Let me know.
 * Thanks
    Abdullah
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fform-causing-errors-information-not-sending%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Thread Starter [jhudson1215](https://wordpress.org/support/users/jhudson1215/)
 * (@jhudson1215)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/form-causing-errors-information-not-sending/#post-11237328)
 * Nevermind, i found the solution. You have to revert back to the previous version.
   Otherwise the vs will not work with this plugin.
 * Anyone that is having the issue – Use this – [https://wordpress.org/plugins/wpcf7-recaptcha/](https://wordpress.org/plugins/wpcf7-recaptcha/)

Viewing 1 replies (of 1 total)

The topic ‘Form Causing Errors & Information not sending’ is closed to new replies.

 * ![](https://ps.w.org/cf7-google-sheets-connector/assets/icon-128x128.gif?rev=
   3232650)
 * [GSheetConnector for CF7 – Connect Contact Form 7 to Google Sheets and Send Form Submissions in Real Time](https://wordpress.org/plugins/cf7-google-sheets-connector/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/cf7-google-sheets-connector/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/cf7-google-sheets-connector/)
 * [Active Topics](https://wordpress.org/support/plugin/cf7-google-sheets-connector/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/cf7-google-sheets-connector/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/cf7-google-sheets-connector/reviews/)

 * 1 reply
 * 1 participant
 * Last reply from: [jhudson1215](https://wordpress.org/support/users/jhudson1215/)
 * Last activity: [7 years, 3 months ago](https://wordpress.org/support/topic/form-causing-errors-information-not-sending/#post-11237328)
 * Status: resolved