Title: form data issue
Last modified: March 4, 2022

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# form data issue

 *  Resolved [susheel85](https://wordpress.org/support/users/susheel85/)
 * (@susheel85)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/form-data-issue/)
 * Hi
    I am not able to receive form data on email.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [Mane Grigoryan](https://wordpress.org/support/users/manegr/)
 * (@manegr)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/form-data-issue/#post-15427596)
 * Hi dear [@susheel85](https://wordpress.org/support/users/susheel85/) ,
    Thanks
   for your inquiry,
 * Firstly please make sure that you are running the latest version of the plugin
   and that the email is not filtered to the spam or junk folder of your email account.
   You can also try one of the following workarounds:
 * 1. Try using another email address for From Email and Email to Send Submissions
   To options.
    2. Perhaps your hosting does not have Sendmail enabled, which is
   required for mailing functions to work. Please contact your hosting provider 
   and ask them to check this. 3. Alternatively, you can use an SMTP plugin, which
   will most probably resolve the problem.
 * You can try this plugin for example https://wordpress.org/plugins/wp-smtp/
    Setting
   an external SMTP server, such as Gmail should work. However, Gmail requires authentication.
   Please find the necessary details for SMTP setup below.
 * Mailer: smtp
    SMTP Authentication: yes SMTP Security: SSL SMTP Port: 465 SMTP
   Username: your Gmail full address SMTP Password: your Gmail password SMTP Host:
   smtp.gmail.com
 * The SMTP plugin allows you to send a test email ([https://i.imgur.com/S6C3Bux.png](https://i.imgur.com/S6C3Bux.png))
   and check if your server always sends the emails. Additionally, by setting up
   an external SMTP server, you will be able to use a mail server that’s quicker
   and more secure (e.g. Gmail). If you have received the email, then things are
   not that complicated and the issue is most probably connected with the contact
   form plugin.
 * Best Regards,
    Mane
 *  Thread Starter [susheel85](https://wordpress.org/support/users/susheel85/)
 * (@susheel85)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/form-data-issue/#post-15432304)
 * Hi
    I tried smtp plugin but still facing the same problem.
 *  Plugin Support [Mane Grigoryan](https://wordpress.org/support/users/manegr/)
 * (@manegr)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/form-data-issue/#post-15432941)
 * Dear [@susheel85](https://wordpress.org/support/users/susheel85/) ,
 * I am very sorry but I should ask you to contact our technical team to solve this
   issue, please contact us using the [following form](https://help.10web.io/hc/en-us/requests/new)”.
   Please mention this forum post link in your email’s subject line.
 * Best Regards,
    Mane

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘form data issue’ is closed to new replies.

 * ![](https://ps.w.org/form-maker/assets/icon-256x256.png?rev=2068681)
 * [Form Maker by 10Web - Mobile-Friendly Drag & Drop Contact Form Builder](https://wordpress.org/plugins/form-maker/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/form-maker/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/form-maker/)
 * [Active Topics](https://wordpress.org/support/plugin/form-maker/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/form-maker/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/form-maker/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [Mane Grigoryan](https://wordpress.org/support/users/manegr/)
 * Last activity: [4 years, 2 months ago](https://wordpress.org/support/topic/form-data-issue/#post-15432941)
 * Status: resolved