Title: Form doesn't work Last modified: August 30, 2016 --- # Form doesn't work * Resolved [laraurkiola](https://wordpress.org/support/users/laraurkiola/) * (@laraurkiola) * [10 years, 7 months ago](https://wordpress.org/support/topic/form-doesnt-work-2/) * Suddendly, my form doesn’t work. When someone grabs the button, nothing happens. I checked other plugins, but nothing chnaged. I need to solve it as soon as possible, please!!! * Thanks! * [https://wordpress.org/plugins/mailchimp-for-wp/](https://wordpress.org/plugins/mailchimp-for-wp/) Viewing 12 replies - 1 through 12 (of 12 total) * Plugin Contributor [Harish Chouhan](https://wordpress.org/support/users/hchouhan/) * (@hchouhan) * [10 years, 7 months ago](https://wordpress.org/support/topic/form-doesnt-work-2/#post-6684917) * Hello Laraurkiola, * Can you please share a link to the page on your website where we can test the form? Without the link it would be difficult to debug. * Thread Starter [laraurkiola](https://wordpress.org/support/users/laraurkiola/) * (@laraurkiola) * [10 years, 7 months ago](https://wordpress.org/support/topic/form-doesnt-work-2/#post-6684963) * Yeah, of course. Sorry I didn’t share it: [http://laumedia.es/](http://laumedia.es/) * I’d appreciate a lot if you could help me! Thanks!!! * Plugin Contributor [Harish Chouhan](https://wordpress.org/support/users/hchouhan/) * (@hchouhan) * [10 years, 7 months ago](https://wordpress.org/support/topic/form-doesnt-work-2/#post-6684977) * Hello, * Thank you for sharing the link. I was able to check the error. Can you please let me know the exact version you are using? * P.S. Please note as a PRO user and have an active license, you can also contact us at [https://mc4wp.com/contact/](https://mc4wp.com/contact/). * Thread Starter [laraurkiola](https://wordpress.org/support/users/laraurkiola/) * (@laraurkiola) * [10 years, 7 months ago](https://wordpress.org/support/topic/form-doesnt-work-2/#post-6684978) * The version of WordPress is the last one: 4.3.1 And the version of the plugin: 2.7.23 * I downloaded it last week from the web, and it seems to be updated. * Thanks for the info for the next time 😉 * Plugin Contributor [Harish Chouhan](https://wordpress.org/support/users/hchouhan/) * (@hchouhan) * [10 years, 7 months ago](https://wordpress.org/support/topic/form-doesnt-work-2/#post-6684981) * Hello, * Thanks for sharing the details. To debug this, I shall need some more information. Can you please email us at “support @ mc4wp.com” with a link to this post. From there we can take it further and try resolving this at the earliest. * Plugin Author [Danny van Kooten](https://wordpress.org/support/users/dvankooten/) * (@dvankooten) * [10 years, 7 months ago](https://wordpress.org/support/topic/form-doesnt-work-2/#post-6685027) * Hey Lara, * You’ve got mail! We fixed the issue, so I will be closing this issue now. * On a related note, please note that you can use the following to set a custom“ loading text” instead of using the AJAX loader. * ``` ``` * Hope that helps. If not, let me know! * Thread Starter [laraurkiola](https://wordpress.org/support/users/laraurkiola/) * (@laraurkiola) * [10 years, 7 months ago](https://wordpress.org/support/topic/form-doesnt-work-2/#post-6685035) * Perfect!! * And do I need to deactivate any option if I add this loading text? * Thanks a lot!!! * Plugin Contributor [Harish Chouhan](https://wordpress.org/support/users/hchouhan/) * (@hchouhan) * [10 years, 7 months ago](https://wordpress.org/support/topic/form-doesnt-work-2/#post-6685037) * Hey Laura, * No other changes required except the line my colleague shared. * Thread Starter [laraurkiola](https://wordpress.org/support/users/laraurkiola/) * (@laraurkiola) * [10 years, 7 months ago](https://wordpress.org/support/topic/form-doesnt-work-2/#post-6685038) * Yeah, I did it, but then it doesn’t lead me to the confirmation page :S * Plugin Contributor [Harish Chouhan](https://wordpress.org/support/users/hchouhan/) * (@hchouhan) * [10 years, 7 months ago](https://wordpress.org/support/topic/form-doesnt-work-2/#post-6685039) * Hello Laura, * I just tested the form, and while I did receive a confirmation email, the submit button did not work as expected. * Did the form worked earlier before you added the above code? * Thread Starter [laraurkiola](https://wordpress.org/support/users/laraurkiola/) * (@laraurkiola) * [10 years, 7 months ago](https://wordpress.org/support/topic/form-doesnt-work-2/#post-6685040) * Yeah, as it seems, it worked without the data-loading-text… * If data-loading-text is ON, it sends a confirmation email, but doesn’t redirect to the confirmation page. And if the data-loading-text is OFF, it redirects to the confirmation page, but doesn’t send a confirmation email… * How is that possible? * Plugin Author [Danny van Kooten](https://wordpress.org/support/users/dvankooten/) * (@dvankooten) * [10 years, 7 months ago](https://wordpress.org/support/topic/form-doesnt-work-2/#post-6685043) * Hey Laura, * Ugh, good catch. I just took a closer look and for some reason, the older bug I thought we fixed was still there. I have just updated the plugin on your site and made sure it is now fixed forever. * Hope that helps & sorry for the hassle! Viewing 12 replies - 1 through 12 (of 12 total) The topic ‘Form doesn't work’ is closed to new replies. * ![](https://ps.w.org/mailchimp-for-wp/assets/icon-256x256.png?rev=1224577) * [MC4WP: Mailchimp for WordPress](https://wordpress.org/plugins/mailchimp-for-wp/) * [Frequently Asked Questions](https://wordpress.org/plugins/mailchimp-for-wp/#faq) * [Support Threads](https://wordpress.org/support/plugin/mailchimp-for-wp/) * [Active Topics](https://wordpress.org/support/plugin/mailchimp-for-wp/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/mailchimp-for-wp/unresolved/) * [Reviews](https://wordpress.org/support/plugin/mailchimp-for-wp/reviews/) * 12 replies * 3 participants * Last reply from: [Danny van Kooten](https://wordpress.org/support/users/dvankooten/) * Last activity: [10 years, 7 months ago](https://wordpress.org/support/topic/form-doesnt-work-2/#post-6685043) * Status: resolved