Form Editor isn’t working

Viewing 3 replies - 1 through 3 (of 3 total)
  • Yordan Soares

    (@yordansoares)

    5 years, 5 months ago

    Hello @ztombson,

    It appears to be an issue related with the dashboard JavaScript from Contact Form 7.

    Please provide the following info to try to help you:

    1. URL of your site.
    2. Name of your current active theme.
    3. Name of active plugins in your sites, besides CF7

    Best regards,
    Yordan.

    Thread Starter ztombson

    (@ztombson)

    5 years, 5 months ago

    Hi, @yordansoares thanks for your response.

    1. https://markmhr.website
    2. OceanWP (i also use Bloccksy on my other website that has the same problem)
    3. elementor, rank math, envato elements, bluehost, elementor addons

    Yordan Soares

    (@yordansoares)

    5 years, 5 months ago

    Hello @ztombson,

    Your site looks weird. I can see the admin toolbar in front-end and the console shows a lot of 404 errors.

    It’s possible that some code of your current theme or a plugin you’re using conflicts with CF7. Please create a staging o test installation of your site, switch your current theme to a default one (e.g. Twenty Twenty), disable all plugins, except CF7, and try sending a message.

    By doing this you can determine whether the trouble you face is caused by Contact Form 7 itself, by one of the other plugins or by the theme that you’ve just deactivated.

    Please read Why you are advised to deactivate plugins and switch to the default theme to learn more.

    Best regards,
    Yordan.

Viewing 3 replies - 1 through 3 (of 3 total)

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