Title: Form editor not loading Last modified: September 19, 2017 --- # Form editor not loading * Resolved [sandrinegc](https://wordpress.org/support/users/sandrinegc/) * (@sandrinegc) * [8 years, 9 months ago](https://wordpress.org/support/topic/form-editor-not-loading/) * The form seems to be working fine on the website but I cannot access the editor to make changes. When I click on Form Maker > Forms and then click on the form I want to edit, the page gets stuck with the loading circle. * Please help. Thank you! Viewing 11 replies - 1 through 11 (of 11 total) * Plugin Contributor [Form Maker Support](https://wordpress.org/support/users/formmakersupport/) * (@formmakersupport) * [8 years, 9 months ago](https://wordpress.org/support/topic/form-editor-not-loading/#post-9489956) * Hi, [@sandrinegc](https://wordpress.org/support/users/sandrinegc/)! * Thank you for choosing Form Maker! * We’re sorry for the trouble caused by the plugin. Could you please send us a message through [this contact form](https://web-dorado.com/support/contact-us.html)? We will take a look at the issue. * Also, please send the link to this forum thread in your message. We will figure out a solution as soon as possible and share it here. * Thanks! Have a wonderful day! * Thread Starter [sandrinegc](https://wordpress.org/support/users/sandrinegc/) * (@sandrinegc) * [8 years, 9 months ago](https://wordpress.org/support/topic/form-editor-not-loading/#post-9492145) * I’ve sent the request through the contact form. * Thank you for your help! * Plugin Contributor [Form Maker Support](https://wordpress.org/support/users/formmakersupport/) * (@formmakersupport) * [8 years, 9 months ago](https://wordpress.org/support/topic/form-editor-not-loading/#post-9495331) * Hi, [@sandrinegc](https://wordpress.org/support/users/sandrinegc/)! * Thank you for opening a support ticket, we received it. I will discuss the issue with our developers and get back to you with suggestions soon. * Cheers! * Plugin Contributor [WD Support](https://wordpress.org/support/users/wdsupport/) * (@wdsupport) * [8 years, 9 months ago](https://wordpress.org/support/topic/form-editor-not-loading/#post-9496973) * Hello, [@sandrinegc](https://wordpress.org/support/users/sandrinegc/)! * This is a bug in Form Maker plugin, and our development team is currently focused on saving all issues the latest release. * Since there were a few bugs, we have rolled back the plugin to its previous version. * Could you please roll back too by downloading the plugin [from here](https://wordpress.org/plugins/form-maker/)?** Deactivate** and **delete** current version, then in install the downloaded package. Note, that you will not lose any data this way. * In case you have Pro version, please let us know, we can send you a fixed installation package of Form Maker. * Thanks! Have a nice day! - This reply was modified 8 years, 9 months ago by [WD Support](https://wordpress.org/support/users/wdsupport/). * Thread Starter [sandrinegc](https://wordpress.org/support/users/sandrinegc/) * (@sandrinegc) * [8 years, 9 months ago](https://wordpress.org/support/topic/form-editor-not-loading/#post-9497289) * Hi [@wdsupport](https://wordpress.org/support/users/wdsupport/), * I have just tried to follow this steps but I get the following error message when uploading the plugin: 413 Request Entity Too Large. * I have already deactivated and deleted previous plugin so I no longer have a contact form at the moment! Please help fast! * Thank you * [khansadi](https://wordpress.org/support/users/khansadi/) * (@khansadi) * [8 years, 9 months ago](https://wordpress.org/support/topic/form-editor-not-loading/#post-9498065) * Hi, I have the same issue and I have the pro version. Given [@sandrinegc](https://wordpress.org/support/users/sandrinegc/) experience when he tried to downgrade I am not confident that that will work either. Can you please send me a fixed package or an earlier version which can handle the forms created on both earlier version and the updated version. Thanks * Thread Starter [sandrinegc](https://wordpress.org/support/users/sandrinegc/) * (@sandrinegc) * [8 years, 9 months ago](https://wordpress.org/support/topic/form-editor-not-loading/#post-9498995) * Hi all! * Not wanting to wait any longer, I simply reinstalled the plugin directly from WordPress. I have not lost any data and the form editor is now working fine. * So I consider this issue resolved for me now. * Thanks for the help! * Plugin Contributor [WD Support](https://wordpress.org/support/users/wdsupport/) * (@wdsupport) * [8 years, 9 months ago](https://wordpress.org/support/topic/form-editor-not-loading/#post-9499545) * Hi, [@sandrinegc](https://wordpress.org/support/users/sandrinegc/)! * We are glad to know you could install the plugin from WordPress. Please let us know in case you will need further assistance. * [@khansadi](https://wordpress.org/support/users/khansadi/), please install the plugin as [@sandrinegc](https://wordpress.org/support/users/sandrinegc/) did.** Deactivate** and **delete** it and then re-install from **Plugins** page. * I have [recorded a short video](http://recordit.co/d1yt6K5360), where you can see how the plugin can be installed this way. Let me know in case you have questions. * Cheers! - This reply was modified 8 years, 9 months ago by [WD Support](https://wordpress.org/support/users/wdsupport/). * [khansadi](https://wordpress.org/support/users/khansadi/) * (@khansadi) * [8 years, 9 months ago](https://wordpress.org/support/topic/form-editor-not-loading/#post-9500212) * [@wdsupport](https://wordpress.org/support/users/wdsupport/) Thanks for the video. Should I install the paid version from “WD Manager” after I installed the free version. * [khansadi](https://wordpress.org/support/users/khansadi/) * (@khansadi) * [8 years, 9 months ago](https://wordpress.org/support/topic/form-editor-not-loading/#post-9500259) * I did tested and as soon i upgrade to paid version I get the update with bug and can not edit from anymore. I am sending a support request via web-dorado contact form. * Plugin Contributor [Form Maker Support](https://wordpress.org/support/users/formmakersupport/) * (@formmakersupport) * [8 years, 8 months ago](https://wordpress.org/support/topic/form-editor-not-loading/#post-9506614) * Hi, [@khansadi](https://wordpress.org/support/users/khansadi/)! * Thank you for opening a support ticket! * We have sent you the fixed version, which will also be released globally in a couple of days. Please check your inbox (and spam folder also). * Cheers! Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘Form editor not loading’ is closed to new replies. * ![](https://ps.w.org/form-maker/assets/icon-256x256.png?rev=2068681) * [Form Maker by 10Web - Mobile-Friendly Drag & Drop Contact Form Builder](https://wordpress.org/plugins/form-maker/) * [Frequently Asked Questions](https://wordpress.org/plugins/form-maker/#faq) * [Support Threads](https://wordpress.org/support/plugin/form-maker/) * [Active Topics](https://wordpress.org/support/plugin/form-maker/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/form-maker/unresolved/) * [Reviews](https://wordpress.org/support/plugin/form-maker/reviews/) * 11 replies * 4 participants * Last reply from: [Form Maker Support](https://wordpress.org/support/users/formmakersupport/) * Last activity: [8 years, 8 months ago](https://wordpress.org/support/topic/form-editor-not-loading/#post-9506614) * Status: resolved